The Latest

  • A composite photo of two mall anchors.
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    photo of Dillard's at Illinois Centre Mall by Mike Kalasnik; Macy's photo and composite by Daphne Howland/Retail Dive
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    Deep Dive

    Should Macy’s be more like Dillard’s? Maybe.

    Activist investors are focused on finances, but the struggling department store may benefit more from studying its rival’s retail chops.

  • A Nike storefront at The Grove shopping center in Los Angeles, California.
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    Cara Salpini/Retail Dive
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    Nike CEO: Wholesale partners ‘feel we’ve turned our back on them’

    Elliott Hill, who just took over the top spot in October, vowed a return to stronger relationships with its partners as sales fell 8% in Q2.

  • A Dollar Tree storefront with parked cars and blue skies
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    Nate Delesline III/Retail Dive
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    Dollar Tree names Michael Creedon permanent CEO

    Creedon, the retailer’s chief operating officer, has been serving as interim chief since November and takes the helm as it navigates several major initiatives.

  • Taylor Swift book promotion for Target.
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    Courtesy of Target
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    5 retailers that need a great 2024 holiday season

    Some companies are coming off a tough quarter, while others switched leadership or are dealing with changing consumer behavior. But all of these retailers need a W. 

  • Person shops online with a Christmas tree in the background.
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    NoSystem images via Getty Images
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    Nearly half of Gen Z shoppers to buy holiday gifts from Chinese marketplaces

    Though U.S. shoppers are slow to trust it, Temu has become the top Chinese e-commerce platform, surpassing competitors like Shein and TikTok Shop, an Omnisend survey found.

  • A Sephora store in Australia.
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    Courtesy of Sephora
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    Sephora announces 2025 Accelerate program cohort

    This latest class marks a decade since the launch of the incubator program, which three years ago pivoted to focus on BIPOC founders.

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    Shaun Lucas/Retail Dive/Retail Dive, data from Getty Images
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    November e-commerce surge helps push retail sales up 5%

    The gains were broad-based, reflecting ongoing consumer strength that could make it at least a decent holiday for retailers.

    Updated Dec. 17, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    CFPB swats at retail credit cards

    The federal agency warned companies issuing credit cards about illegal tactics, specifically calling out promotions that turn into “bait-and-switch” offers.

  • The outside of a Best Buy store.
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    Bruce Bennett / Staff via Getty Images
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    Best Buy leans on distribution upgrades for faster delivery

    The electronics retailer opened a new distribution center in Texas and upgraded technology at a New York facility.

  • Mall setting with shoppers walking
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    Emily Elconin via Getty Images
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    Nearly half of consumers feel ignored by marketers: Here’s what the numbers say

    Among consumers who feel ignored, 75% would rather support brands that align with their values, iHeartMedia’s research found.

  • With puffy clouds in a blue sky, bushes surround a store with the name "JC Penney" in white letters. The store entrance is a brick arch.
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    "JC Penney" by Mike Mozart is licensed under CC BY 2.0
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    J.C. Penney loss narrows in Q3 as sales declines continue

    The department store has more flexibility than others attempting a turnaround, but ongoing top-line weakness clouds its longer-term prospects.

  • A storefront with riding mowers, wheelbarrows and other garden equipment out front.
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    Courtesy of Tractor Supply
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    Tractor Supply plans big last-mile delivery upgrade

    The retailer’s multiyear initiative will lead to more bulky products delivered via its in-house network, Chief Supply Chain Officer Colin Yankee said.

  • People walking by stores and crossing the street in a city, with a small red car in a wide crosswalk.
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    Daphne Howland/Retail Dive
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    Deep Dive

    Nordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.

    The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say.

  • A black and white police car is parked in front of a Walmart store at night
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    Nate Delesline III/Retail Dive
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    Walmart tests in-store body cameras for employees

    The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.

  • A blond-haired person walks past a store.
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    Daphne Howland/Retail Dive
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    Bloomingdale’s adds fulfillment option for luxury DTC brands

    Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.

  • A blue 2025 Hyundai IONIQ 5 N
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    Courtesy of Amazon
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    Column

    The Weekly Closeout: Adidas headquarters searched, Amazon starts selling cars

    The activewear brand is under investigation for tax and customs compliance, while the e-commerce giant is offering Hyundai cars through Amazon Autos.

  • An Express storefront at King of Prussia mall in Pennsylvania
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    Permission granted by Express
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    SEC charges Express with failing to disclose $1M in perks to former CEO

    The agency did not impose a penalty, though, in part because the apparel retailer self-reported.

  • A rack of clothing under a sign that reads "Perfect Moment"
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    Retrieved from Perfect Moment on December 18, 2024
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    Perfect Moment opens third seasonal store in the Austrian Alps

    The location at the Kitzbühel ski resort will feature best-selling products, as well as host in-store events.

  • Shoppers walk through a Macy's department store on Black Friday. A sign reads, "Give Love."
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    Kamil Krzaczynski via Getty Images
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    How retailers prepped their supply chains for 2024’s holiday crunch

    Companies adjusted inventory and marketing strategies to accommodate the shorter Black Friday to Christmas timeframe.

  • A medium-skinned person joins a protest, with pro-union signs in Spanish behind them
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    Stephanie Keith via Getty Images
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    Allegations of unsafe working conditions at Amazon come to a head with Senate probe, strike threat

    “Our employees’ safety is and always will be our top priority,” an Amazon spokesperson said Monday.

  • An entrance at the Christiana Mall in Delaware in 2024
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    Nate Delesline III/Retail Dive
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    Over 157M expected to shop in stores, online on Super Saturday

    According to the NRF, half of those with shopping to finish will do so online, while 37% will head to department stores.

  • Puffy clouds and green trees frame a suburban department store building.
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    Daphne Howland/Retail Dive
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    Under new ownership, Lord & Taylor revives old logo and comeback dreams

    The chief strategy officer at Regal Brands Global, which now runs the venerable department store, talks to Retail Dive about what comes next.

  • A young person sits at a desk in front of a computer while a Christmas tree is in the background.
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    Krisada tepkulmanont via Getty Images
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    AI to influence over $200B in holiday sales

    That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report. 

  • Vera Wang at the Met Gala.
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    Aliah Anderson via Getty Images
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    Vera Wang sells namesake brand to WHP Global

    Wang will become a shareholder and continue to lead the label’s creative direction.

  • Off-price retailers aren’t too worried about tariffs

    Among the many advantages that stores like TJX, Ross and Burlington have over mainstream retail companies: some protection from protectionism.