The Latest
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Deep Dive
Should Macy’s be more like Dillard’s? Maybe.
Activist investors are focused on finances, but the struggling department store may benefit more from studying its rival’s retail chops.
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Nike CEO: Wholesale partners ‘feel we’ve turned our back on them’
Elliott Hill, who just took over the top spot in October, vowed a return to stronger relationships with its partners as sales fell 8% in Q2.
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Dollar Tree names Michael Creedon permanent CEO
Creedon, the retailer’s chief operating officer, has been serving as interim chief since November and takes the helm as it navigates several major initiatives.
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5 retailers that need a great 2024 holiday season
Some companies are coming off a tough quarter, while others switched leadership or are dealing with changing consumer behavior. But all of these retailers need a W.
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Nearly half of Gen Z shoppers to buy holiday gifts from Chinese marketplaces
Though U.S. shoppers are slow to trust it, Temu has become the top Chinese e-commerce platform, surpassing competitors like Shein and TikTok Shop, an Omnisend survey found.
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Sephora announces 2025 Accelerate program cohort
This latest class marks a decade since the launch of the incubator program, which three years ago pivoted to focus on BIPOC founders.
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November e-commerce surge helps push retail sales up 5%
The gains were broad-based, reflecting ongoing consumer strength that could make it at least a decent holiday for retailers.
Updated Dec. 17, 2024 -
CFPB swats at retail credit cards
The federal agency warned companies issuing credit cards about illegal tactics, specifically calling out promotions that turn into “bait-and-switch” offers.
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Best Buy leans on distribution upgrades for faster delivery
The electronics retailer opened a new distribution center in Texas and upgraded technology at a New York facility.
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Nearly half of consumers feel ignored by marketers: Here’s what the numbers say
Among consumers who feel ignored, 75% would rather support brands that align with their values, iHeartMedia’s research found.
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J.C. Penney loss narrows in Q3 as sales declines continue
The department store has more flexibility than others attempting a turnaround, but ongoing top-line weakness clouds its longer-term prospects.
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Tractor Supply plans big last-mile delivery upgrade
The retailer’s multiyear initiative will lead to more bulky products delivered via its in-house network, Chief Supply Chain Officer Colin Yankee said.
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Deep Dive
Nordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.
The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say.
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Walmart tests in-store body cameras for employees
The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.
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Bloomingdale’s adds fulfillment option for luxury DTC brands
Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.
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Column
The Weekly Closeout: Adidas headquarters searched, Amazon starts selling cars
The activewear brand is under investigation for tax and customs compliance, while the e-commerce giant is offering Hyundai cars through Amazon Autos.
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SEC charges Express with failing to disclose $1M in perks to former CEO
The agency did not impose a penalty, though, in part because the apparel retailer self-reported.
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Perfect Moment opens third seasonal store in the Austrian Alps
The location at the Kitzbühel ski resort will feature best-selling products, as well as host in-store events.
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How retailers prepped their supply chains for 2024’s holiday crunch
Companies adjusted inventory and marketing strategies to accommodate the shorter Black Friday to Christmas timeframe.
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Allegations of unsafe working conditions at Amazon come to a head with Senate probe, strike threat
“Our employees’ safety is and always will be our top priority,” an Amazon spokesperson said Monday.
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Over 157M expected to shop in stores, online on Super Saturday
According to the NRF, half of those with shopping to finish will do so online, while 37% will head to department stores.
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Under new ownership, Lord & Taylor revives old logo and comeback dreams
The chief strategy officer at Regal Brands Global, which now runs the venerable department store, talks to Retail Dive about what comes next.
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AI to influence over $200B in holiday sales
That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report.
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Vera Wang sells namesake brand to WHP Global
Wang will become a shareholder and continue to lead the label’s creative direction.
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Off-price retailers aren’t too worried about tariffs
Among the many advantages that stores like TJX, Ross and Burlington have over mainstream retail companies: some protection from protectionism.