Marketing


  • Perfect Corp. YouCam
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    Courtesy of Perfect Corp.
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    Over half of holiday shoppers already use or plan to use AI

    According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.

    By Dec. 12, 2024
  • A Lowe's storefront with the company's blue and white signage
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    Nate Delesline III/Retail Dive
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    Lowe’s debuts marketplace, plans store fleet growth

    The company will also extend its rural offerings, expand jobsite delivery and teased initiatives that are expected to deliver $1 billion in annual savings.

    By Dec. 12, 2024
  • Trendline

    The latest in experiential retail

    With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.

    By Retail Dive staff
  • The Chewy.com website.
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    Joe Raedle / Staff via Getty Images
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    Chewy returns to member growth with better site experiences

    A more convenient in-app experience and positive responses to veterinary clinics helped drive customer growth at the pet goods retailer.

    By Bryan Wassel • Dec. 12, 2024
  • The TikTok app is displayed on an Apple iPhone.
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    Photo Illustration by Drew Angerer via Getty Images
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    TikTok Shop sales surpass $100M on Black Friday

    The platform reported that sales tripled compared to last year, even as its future in the U.S. is uncertain.

    By Tatiana Walk-Morris • Dec. 11, 2024
  • Home essentials.
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    Courtesy of Target
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    Walmart’s Bettergoods, Target’s Dealworthy are fastest-growing private labels

    A recent Numerator report found that both brands, launched earlier this year, have already reached a notable number of households.

    By Howard Ruben • Dec. 11, 2024
  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    Target launches generative AI gift finder

    The Bullseye Gift Finder debuted with a focus on toys and provides shoppers with personalized product recommendations. 

    By Tatiana Walk-Morris • Dec. 10, 2024
  • Puffy clouds and green trees frame a suburban department store building.
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    Daphne Howland/Retail Dive
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    Under new ownership, Lord & Taylor revives old logo and comeback dreams

    The chief strategy officer at Regal Brands Global, which now runs the venerable department store, talks to Retail Dive about what comes next.

    By Dec. 10, 2024
  • Phones showing examples from the Strength+ app by Peloton
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    Courtesy of Peloton
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    Peloton’s new app is focused on strength training

    The connected fitness company wants to draw more customers, particularly millennial men, to its platform.

    By Tatiana Walk-Morris • Dec. 9, 2024
  • Merrell steps up definition of hiking to match versatile shoe design
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    Courtesy of Merrell
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    Merrell taps Under Armour veteran as chief product officer

    In addition to spending nearly 11 years at the athletics brand, Noreen Naroo-Pucci also has experience from Mizzen+Main and Calvin Klein.

    By Howard Ruben • Dec. 9, 2024
  • The outside of a Foot Locker store
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    Scott Olson via Getty Images
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    Foot Locker’s loyalty revamp shows early signs of success

    The footwear company’s overhauled loyalty program and mobile app contributed to more digital purchases even as overall sales declined.

    By Bryan Wassel • Dec. 9, 2024
  • E.l.f.'s Virtual Luxe Lounge created by Obsess.
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    Courtesy of E.l.f. Cosmetics
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    E.l.f. brings shopping to the speakeasy with Virtual Luxe Lounge

    The beauty brand’s 3D online experience allows members of its loyalty program to shop holiday product drops and access exclusive coupons.

    By Jessica Deyo • Dec. 9, 2024
  • A sign on a J. Crew store on 5th Avenue in New York City.
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    Bryan Thomas via Getty Images
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    J. Crew taps Skims vet to lead marketing

    Julia Collier helped turn Kim Kardashian’s Skims into a trendy name with moves like striking its first major sports sponsorship last year.

    By Peter Adams • Dec. 6, 2024
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy shuffles C-suite, elevates Depop CEO to chief growth officer

    At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.

    By Tatiana Walk-Morris • Dec. 6, 2024
  • A Simon Mall during the holiday season in Arlington, Virginia.
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    Kaarin Moore/Retail Dive
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    Black Friday weekend shopping traffic exceeds NRF predictions

    More consumers made purchases during the period than anticipated, and both stores and mobile shopping saw gains year over year.

    By Tatiana Walk-Morris • Dec. 5, 2024
  • Google Shopping Can You Gift It?
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    Retrieved from Google on November 22, 2024
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    Why Google Shopping turned holiday gift-giving into a game show

    A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.

    By Chris Kelly • Dec. 3, 2024
  • A person sits on a couch holding a mobile phone next to a Christmas tree.
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    FreshSplash via Getty Images
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    Over half of consumers turn to TikTok for gift inspiration

    Shoppers are seeking out videos of unboxing products, customer reviews and user experience to sway their purchasing decisions, per an MGH survey.

    By Tatiana Walk-Morris • Dec. 2, 2024
  • Simone Biles in front a Dick's store
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    Retrieved from Dick's Sporting Goods on November 26, 2024
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    Dick’s pits top athletes against each other in holiday decorating contest

    The Texas-based campaign features Simone Biles, Dak Prescott and Chris Paul, and extends its geographic reach via social media.

    By Sara Karlovitch • Dec. 2, 2024
  • A True Religion storefront in Atlanta's Cumberland Mall with the company's red logo on a dark background
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    Permission granted by True Religion
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    True Religion reboots its loyalty program ahead of Black Friday

    The program, renamed True Rewards, offers incentives beyond traditional discounts to include access to sports, music and cultural experiences. 

    By Tatiana Walk-Morris • Nov. 26, 2024
  • Martha Stewart holds a football in a baking dish in a JCPenney ad
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    Courtesy of JCPenney
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    How J.C. Penney’s ‘Really Big Deal Reveals’ campaign is faring so far

    The retailer has been averaging 13% to 15% new customers each week during the campaign appearing in Amazon Prime Video’s “Thursday Night Football.”

    By Jessica Deyo • Nov. 26, 2024
  • Two people with shopping bags, walking down the street on a snowy day.
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    vgajic via Getty Images
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    Why stores still spark joy around the holidays

    Online shopping has surged over the years, but it’s hard to replicate the discovery — and fun — of going to stores.

    By Nov. 26, 2024
  • Two Bogg bags in various sizes made for Target.
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    Courtesy of Bogg
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    Target adds Bogg to its assortment

    The brand, known for its colorful tote bags, will land in the mass merchant early next month.

    By Howard Ruben • Nov. 25, 2024
  • Tom Turkey at the 97th Macy's Thanksgiving Day Parade in 2023
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    Courtesy of Macy's, Inc.
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    Q&A

    Macy’s chief marketer on why telling a cohesive marketing story is crucial

    With its Thanksgiving Day Parade imminent, Sharon Otterman explains how the retailer brought its gift guide to life in its holiday campaign.

    By Chris Kelly • Nov. 25, 2024
  • Digital rendering of a Walmart Realm holiday and winter scene.
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    Courtesy of Walmart
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    Walmart updates virtual store with seasonal shopping features

    Four new holiday environments showcase a selection of gifts curated by content creators and inspired by social media trends.

    By Tatiana Walk-Morris • Nov. 25, 2024
  • Two people wearing coats stand in a rocky landscape.
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    Courtesy of Sweaty Betty
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    Sweaty Betty opens first US stores

    Two brick-and-mortar locations in Chicago and Washington, D.C., will serve as the brand’s first stand-alone stores in the country.

    By Howard Ruben • Nov. 22, 2024
  • A person with long hair carries a stack of boxes.
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    Courtesy of Stitch Fix
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    Column

    The Weekly Closeout: Stitch Fix adds stylist profiles, NRF and RILA respond to overtime rule block

    The apparel box retailer is introducing customers to the brains behind its boxes while retail organizations express relief to a ruling on overtime pay.

    By Retail Dive Staff • Nov. 22, 2024