Operations

  • Exterior sign for a GameStop store.
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    Daphne Howland/Retail Dive
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    GameStop eyes more store closures amid 20% sales drop

    The gaming retailer swung to a profit in Q3 even as it announced an exit from Germany and warned of higher store closures than previous years.

    By • Dec. 11, 2024
  • An exterior sign on a Macy's store.
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    Daphne Howland/Retail Dive
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    Macy’s speeds up store closures to amp up turnaround

    The retailer also said that for nearly three years an employee hid about $151 million in delivery expenses but that the fraud didn’t affect sales.

    By • Dec. 11, 2024
  • Container yard port Explore the Trendline➔
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    Courtesy of DHL
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    Trendline

    Inside retail supply chains

    Companies looking to curry favor with customers, trim logistical expenses and improve efficiency, are reorganizing operations.

    By Retail Dive staff
  • foxtrot
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    Permission granted by Foxtrot
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    Outfox Hospitality faces $3.8M in labor penalties

    The Illinois Department of Labor seeks back wages from the bankrupt retailer for failing to give workers 60 days’ notice before they were laid off.

    By Jessica Loder • Dec. 11, 2024
  • A white storefront with a blue Container Store logo on it.
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    Courtesy of The Container Store
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    NYSE moves to delist The Container Store

    The home retailer has made several moves this year to strengthen its financial position as consumer reticence around discretionary spending persists.

    By • Dec. 10, 2024
  • A Reebok storefront in New York City
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    Cara Salpini/Retail Dive
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    Reebok undergoes layoffs tied to footwear business

    Sparc, which runs the sportswear brand’s U.S. operations, is making cuts as it transfers some of its Reebok licenses.

    By • Dec. 10, 2024
  • Puffy clouds and green trees frame a suburban department store building.
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    Daphne Howland/Retail Dive
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    Under new ownership, Lord & Taylor revives old logo and comeback dreams

    The chief strategy officer at Regal Brands Global, which now runs the venerable department store, talks to Retail Dive about what comes next.

    By • Dec. 10, 2024
  • Shoppers walk through a Macy's department store on Black Friday. A sign reads, "Give Love."
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    Kamil Krzaczynski via Getty Images
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    How retailers prepped their supply chains for 2024’s holiday crunch

    Companies adjusted inventory and marketing strategies to accommodate the shorter Black Friday to Christmas timeframe.

    By Philip Neuffer • Dec. 10, 2024
  • Bloomingdale's flagship in New York City, at night.
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    Daphne Howland/Retail Dive
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    Activist firms demand Macy’s consider options for Bloomingdale’s

    The department store is winding up the year as it began, with investors on its case — this time it's Barington Capital Group and Thor Equities.

    By • Dec. 9, 2024
  • Merrell steps up definition of hiking to match versatile shoe design
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    Courtesy of Merrell
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    Merrell taps Under Armour veteran as chief product officer

    In addition to spending nearly 11 years at the athletics brand, Noreen Naroo-Pucci also has experience from Mizzen+Main and Calvin Klein.

    By Howard Ruben • Dec. 9, 2024
  • Best Buy expands delivery options.
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    Courtesy of Best Buy
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    Best Buy launches scheduled parcel delivery

    The capability, live in several U.S. markets, allows customers to select a two-hour delivery window up to a week in advance.

    By Max Garland • Dec. 9, 2024
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy shuffles C-suite, elevates Depop CEO to chief growth officer

    At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.

    By Tatiana Walk-Morris • Dec. 6, 2024
  • A person holds a sweater taken out of a ThredUp box.
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    Courtesy of ThredUp
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    Column

    The Weekly Closeout: ThredUp sells Remix for $1 and who really won Black Friday?

    The resale business sold most of the European company to Florin Filote for one euro, while early reports suggest On and Amazon scored sales during the holiday.

    By Retail Dive Staff • Dec. 6, 2024
  • An employee moves a cart of packages at a Target sortation center.
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    Courtesy of Target
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    Court blocks Target’s attempt to move, dismiss DEI-related shareholder suit

    The lawsuit argued that Target’s “DEI/ESG mandates” had a “known risk of adverse customer reactions,” and should have therefore been disclosed in investor statements.

    By Caroline Colvin • Dec. 6, 2024
  • DoorDash bag
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    Courtesy of DoorDash
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    David’s Bridal, Five Below among new DoorDash partners

    The additions are part of the on-demand delivery service’s plan to expand its retail offerings.

    By • Dec. 5, 2024
  • The exterior of a Five Below store during the daytime with a blue sky
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    Courtesy of Five Below
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    Five Below taps Forever 21 exec as CEO

    Retail vet Winnie Park will take the top spot. Meanwhile, the teen retailer increased its guidance.

    By • Dec. 5, 2024
  • Exterior of Dollar General store in York, Pennsylvania
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    Sam Silverstein/Retail Dive
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    Shrink down at Dollar General after backing away from self-checkout

    Hurricanes took a toll in the third quarter and into the fourth, leading the discounter to lower its guidance slightly for the year.

    By • Dec. 5, 2024
  • A store display featuring basketball-style flooring and mannequins, with walls of basketball shoes and "Home Court" written on the ceiling.
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    Courtesy of Foot Locker
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    Facing Nike ‘softness,’ Foot Locker sales fall 1.4%

    CEO Mary Dillon said the retailer has made progress on its strategy, but was hurt by a more cautious consumer.

    By • Dec. 4, 2024
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon says these areas of Washington, DC, are too dangerous for Prime delivery

    The e-commerce giant faces a lawsuit from the District’s attorney general, alleging that Prime members in two zip codes aren’t receiving promised benefits.

    By • Dec. 4, 2024
  • Gymboree storefront in New Jersey
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    Retrieved from Gymboree on Dec. 4, 2024.

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    Gymboree marks brick-and-mortar return with New Jersey store

    Parent company The Children’s Place is refocusing on its store portfolio, even as profit was cut nearly in half in Q3. 

    By Tatiana Walk-Morris • Dec. 4, 2024
  • Gatik's autonomous box trucks will move Georgia-Pacific shipments to 34 Sam's Club locations in the Dallas Fort-Worth area as part of a multi-year commercial partnership.
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    Courtesy of Gatik
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    Walmart to close New Jersey Sam’s Club fulfillment center

    Operations at the Swedesboro center will be relocated to other facilities within the retailer’s fulfillment network, a spokesperson said.

    By Alejandra Carranza • Dec. 4, 2024
  • A sign with bright blue letters reads "Marshalls," on a building against a bright blue sky.
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    "Marshalls Store, Plainville, CT." by Mike Mozart is licensed under CC BY 2.0
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    Off-price retailers aren’t too worried about tariffs

    Among the many advantages that stores like TJX, Ross and Burlington have over mainstream retail companies: some protection from protectionism.

    By • Dec. 4, 2024
  • Mango storefront in Washington, D.C.
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    Courtesy of Mango
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    Mango achieves US expansion goal ahead of schedule, plans more store openings in 2025

    Next year the apparel company will launch 20 stores nationwide, including in Seattle, Chicago and Las Vegas. 

    By Tatiana Walk-Morris • Dec. 2, 2024
  • Exterior shot of a Dollar General store.
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    Courtesy of Dollar General
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    Dollar General hires technology, distribution execs

    Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.

    By Howard Ruben • Dec. 2, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Amazon Haul and the state of retail

    Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.

    By Retail Dive Staff • Nov. 28, 2024
  • Dark clouds over a store entrance. A brick-red exterior wall with a "Kohl's" sign.
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    Daphne Howland/Retail Dive
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    Will Kohl’s have to close stores?

    Not long ago, in stark contrast to rival Macy’s, the department store was talking about expanding its fleet. That may be about to change, analysts say.

    By • Nov. 27, 2024