Operations

  • A window display of a Coach store.
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    Michael M. Santiago via Getty Images
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    Tapestry and Capri merger blocked in win for FTC

    The owners of Coach and Michael Kors plan to appeal the decision, but experts say it’s unlikely the deal will go through.

    By Laurel Deppen • Oct. 25, 2024
  • A Tractor Supply storefront on a sunny day with a blue sky.
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    "Tractor Supply Company" by Mike Mozart is licensed under CC BY 2.0
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    Tractor Supply to acquire online pet pharmacy

    The move expands the retailer’s market opportunity. Meanwhile, new locations spurred Q3 sales, as store comps and net income declined.

    By • Oct. 25, 2024
  • Container yard port Explore the Trendline➔
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    Courtesy of DHL
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    Trendline

    Inside retail supply chains

    Companies looking to curry favor with customers, trim logistical expenses and improve efficiency, are reorganizing operations.

    By Retail Dive staff
  • 7-Eleven
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    Retrieved from Seven & i Holdings.
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    7-Eleven to open over 600 stores under new design by 2027

    The retailer’s newest format features “a larger product assortment and expanded food and beverage offerings,” CEO Joseph DePinto told investors on Thursday.

    By Brett Dworski • Oct. 25, 2024
  • Nordstrom partners with Indochino for shop-in-shops.
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    Courtesy of Indochino, Nordstrom
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    Indochino names vice president of retail sales and operations

    Sean Wrenn was most recently vice president of direct retail at Kendra Scott and also has experience from Abercrombie & Fitch and Aéropostale.

    By Howard Ruben • Oct. 25, 2024
  • Puffy clouds in a blue sky frame a storefront that says "Bed Bath & Beyond" in large dark letters.
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    Daphne Howland/Retail Dive
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    Beyond’s revenue falls nearly 17% in Q3

    The company said it wants to reduce fixed expenses by an annualized $65 million heading into 2025.

    By • Oct. 24, 2024
  • The front entrance to a store.
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    Courtesy of The Paper Store
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    The Paper Store dedicates $60M to brick-and-mortar expansion

    This year the retailer’s largely Northeast fleet has grown by 10% to more than 100 stores, and its five-year plan includes a move into new markets.

    By • Oct. 24, 2024
  • Billowy clouds in a blue sky above a storefront.
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    Daphne Howland/Retail Dive
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    Best Buy extends store hours for the holidays

    The electronics retailer also has an extended holiday return and exchange policy for most gifts purchased between Nov. 1 through Dec. 31. 

    By Tatiana Walk-Morris • Oct. 24, 2024
  • PetSmart storefront.
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    Kaarin Vembar/Retail Dive
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    PetSmart taps former Foot Locker chief as CEO

    Ken Hicks — who was also previously the chief executive at Academy Sports and Outdoors — replaces J.K. Symancyk, who left last month.

    By Howard Ruben • Oct. 24, 2024
  • An Amazon employee walks by a Pac-Sun store window carrying a Pac-Sun bag.
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    Courtesy of Amazon
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    Amazon to end same-day delivery service from retailers’ local stores

    The program, called Amazon Today, will operate until Jan. 24, as the company streamlines its fast shipping offerings.

    By Max Garland • Oct. 24, 2024
  • Customers move through a crowded department store with holiday decorations.
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    Jeenah Moon / Stringer via Getty Images
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    Holiday hiring hurdles have retailers banking on cross-training, incentives

    Fewer employers plan to hire seasonal help this year, and labor shortages are at least partly to blame.

    By Kate Tornone • Oct. 24, 2024
  • Interior of a store.
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    Permission granted by Sam's Club
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    Inside the Store: Sam’s Club unveils its store of the future

    Shoppers must use Scan & Go at the newly opened Dallas-area location, which boasts a large sushi island, pizza-making robot and more e-commerce fulfillment tools.

    By Catherine Douglas Moran , Sam Silverstein • Oct. 24, 2024
  • A Bed Bath & Beyond sign on a brick facade with clear blue sky
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    Nate Delesline III/Retail Dive
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    Beyond to lay off 20% of workforce

    Chief Product Officer Carlisha Robinson was terminated without cause Tuesday, according to a regulatory filing.

    By • Oct. 23, 2024
  • Tupperware bowl full of fruit on a table.
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    Courtesy of Tupperware
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    Lender group to buy Tupperware out of bankruptcy

    The lenders, which include Stonehill Capital Management Partners and Alden Global Capital, are offering $63.8 million in debt relief and about $23.5 million in cash.

    By • Oct. 23, 2024
  • Wayfair Partners with Kelly Clarkson
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    Wayfair
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    Wayfair launches paid loyalty program

    For $29 a year, the online retailer is offering customers free shipping, early access to major sales events and 5% back in rewards on purchases.

    By Howard Ruben • Oct. 23, 2024
  • A container ship docked at Pier 400 located at the Port of Los Angeles.
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    Courtesy of Port of Los Angeles
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    Retail inventories in good shape for holidays: NRF CEO

    Matthew Shay said companies averted disruptions related to the East and Gulf Coast port strike by moving goods early.

    By Alejandra Carranza • Oct. 23, 2024
  • A Target storefront with the company's signature red color scheme and bullseye logo
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    Courtesy of Target
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    Target cuts prices on 2K items for the holiday season

    It's the second time in less than six months the retailer lowered prices. By the end of the year, the company said it will have reduced prices on 10,000 items.

    By • Oct. 22, 2024
  • A pharmacist holds a bag, with shelves of medications in the background.
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    Courtesy of Walmart
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    Walmart adds pharmacy to same-day delivery

    The retail giant said it’s responding to a top request from its customers. The option is now available in six states and will expand nationally.

    By • Oct. 22, 2024
  • Poshmark introduces shoppable Poshmark Stories feature
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    Courtesy of Poshmark
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    Poshmark scraps new fees after seller outcry, sales hit

    The resale marketplace instituted a suite of changes earlier this month, but is already abandoning them this week.

    By • Oct. 22, 2024
  • Exterior of a grocery store.
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    Courtesy of Whole Foods Market
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    Amazon pilots small-format grocery concept

    The test store in Chicago is meant for quick fill-in grocery runs and aims to reduce the number of retailers shoppers have to visit to complete shopping trips.

    By Peyton Bigora • Oct. 22, 2024
  • People inside and outside a store.
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    Courtesy of REI Co-op
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    REI sticks to store expansion plans despite declines

    Amid layoffs, falling sales, widening losses and some turmoil at unionized locations, the outdoor retailer seeks a path to growth.

    By • Oct. 21, 2024
  • A gray and white Bed Bath & Beyond store.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond stores to return with Kirkland’s partnership

    The companies will open neighborhood, small-format stores, and Beyond will invest $25 million in Kirkland's in a combined debt and equity transaction.

    By • Oct. 21, 2024
  • A factory with rows of Bangladeshi garment workers behind their sewing machines working on fashion garments
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    Allison Joyce / Stringer via Getty Images
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    Deep Dive

    Why apparel companies embrace supplier scorecards

    The tool can help build more transparent sourcing relationships and better measure supply chain metrics.

    By Kelly Stroh • Oct. 21, 2024
  • An Amazon delivery van made by Rivian sits in a neighborhood.
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    Courtesy of Amazon
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    Amazon to deploy AI tech in delivery vans

    Vision-Assisted Package Retrieval aims to help drivers quickly find packages and save time on routes.

    By Max Garland • Oct. 21, 2024
  • Model with images of holiday items
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    Permission granted by Pinterest
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    Sponsored by Pinterest

    3 actionable steps to optimize your holiday campaign performance at every stage of the funnel

    Plan more proactively — and in turn, meet your sales goals with maximum efficiency.

    Oct. 21, 2024
  • A new BuyBuy Baby storefront in Iselin, New Jersey
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    Permission granted by BuyBuy Baby
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    BuyBuy Baby to close all stores less than a year after relaunch

    The company said the move will allow it to transform "into a digital-first brand, focusing all our energy on providing an exceptional online shopping experience."

    By • Oct. 18, 2024