Operations


  • An Express storefront at King of Prussia mall in Pennsylvania
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    Permission granted by Express
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    Express, Bonobos bought out of bankruptcy for $174M

    A newly formed joint venture between WHP Global and mall owners Simon, Brookfield and Centennial will keep 450 stores open and 7,000 jobs intact.

    By June 17, 2024
  • Care/of's Sam's Club offering
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    Courtesy of Care/of
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    Care/of is shutting down

    The vitamin and supplement company said it no longer has the needed funding to operate and has canceled all existing subscriptions.

    By June 17, 2024
  • Trendline

    Digital innovation and technology trends in retail

    From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.

    By Retail Dive staff
  • A Bed Bath & Beyond location with a "store closing" sign taped across the storefront.
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    Daphne Howland/Retail Dive
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    Beyond shakes up C-suite in quest for profitability

    Bed Bath & Beyond CEO Chandra Holt has left after less than five months as the struggling e-retail conglomerate streamlines its leadership.

    By June 17, 2024
  • A white room with displays of underwear and bras, featuring a photo of Kim Kardashian and others in the background.
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    Courtesy of Skims
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    Skims opens first permanent store in Washington, DC’s Georgetown neighborhood

    The Kim Kardashian-founded brand will open an additional four stores in 2024 and flagship locations in New York and Los Angeles at a future date.

    By Howard Ruben • June 17, 2024
  • Walmart on mobile and desktop
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    Courtesy of Walmart
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    Walmart opens access to off-site customer journey insights for suppliers

    With Digital Landscapes, Walmart is looking to help suppliers answer questions about customer journeys beyond the retailer’s website and app.

    By Chris Kelly • June 17, 2024
  • Girl in Orange Hat using Phone
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    Permission granted by Sezzle
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    Sponsored by Sezzle

    Customers are choosing BNPL over credit cards — Here’s why

    A recent survey reveals that while surveyed shoppers have access to other payment options, they still seek out BNPL.

    June 17, 2024
  • Two blue bags with groceries on a doorstep.
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    Courtesy of Walmart corporate blog
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    Walmart+ Week returns Monday ahead of Amazon’s Prime Day

    This year's event includes deals on fuel, cash back on flights booked through Walmart+ Travel and a mystery offer.

    By June 14, 2024
  • A diverse group of people hanging out, against a white background.
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    Courtesy of Walmart
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    Walmart targets Gen Z with apparel brand relaunch

    The overhaul of its “No Boundaries” private label is the retailer’s latest attempt to gain traction in fashion, this time with casual style and low prices.

    By June 14, 2024
  • A billboard with an airplane and the words, "You think an airline for dogs is crazy? You've never flown in a duffle bag."
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    Courtesy of Bark, Inc.
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    Column

    The Weekly Closeout: GameStop raises $2B and Bark Air has a ruff start

    The meme stock frenzy continues to be kind to the gaming retailer, while Bark’s new airline effort faced a lawsuit within its first month of operation.

    By Retail Dive Staff • June 14, 2024
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s introduces Return Drop service to stores nationwide

    In addition to its Amazon partnership, the department store will now accept returns from brands like Carhartt, Hanes and Levi’s.

    By Tatiana Walk-Morris • June 14, 2024
  • The interior of Revolve's store in Aspen, Colorado.
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    Courtesy of Revolve
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    Revolve Group opens first physical store

    The Aspen, Colorado, location comes after a successful pop-up shop and will feature collections from both Revolve and Fwrd.

    By Tatiana Walk-Morris • June 13, 2024
  • With puffy clouds in a blue sky, bushes surround a store with the name "JC Penney" in white letters. The store entrance is a brick arch.
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    "JC Penney" by Mike Mozart is licensed under CC BY 2.0
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    J.C. Penney closing 4 stores in coming months

    The department store remains profitable, though net income plummeted nearly 90% last year and sales continued to slide.

    By June 13, 2024
  • A white and black colored Figs storefront in LA with mannequins in scrubs.
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    Courtesy of Figs
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    Figs taps Lululemon exec for CFO

    Sarah Oughtred spent almost 17 years at the activewear brand, where she helped scale the business from $270 million in revenue to about $10 billion.

    By Howard Ruben • June 13, 2024
  • Items are locked behind cabinets in a Walgreens aisle
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    Justin Sullivan via Getty Images
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    How retailers can fight theft without hurting customer experience

    Locked cases drive potential customers to online alternatives. Helpful associates assist customers while inconveniencing crooks.

    By Bryan Wassel • June 13, 2024
  • A store with a bright green facade reads "Joann" in capital letters, and in smaller script says "handmade happiness."
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    Courtesy of Joann
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    Joann names new interim CEO

    Michael Prendergast will take on the role while a search for a permanent chief is underway. Meanwhile, the company appointed a new board of directors.

    By June 12, 2024
  • Nordstrom Rack, at Codding Town, Bend, Oregon
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    Daphne Howland/Retail Dive
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    Nordstrom nears completion on West Coast fulfillment transition

    By transitioning operations to an omnichannel center, the retailer is building on its efforts to lower fulfillment costs.

    By Kelly Stroh • June 12, 2024
  • A Walmart associate stocks a shelf
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    Joe Raedle via Getty Images
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    Walmart store employees can now earn up to $1K per year in bonuses

    Part- and full-time hourly associates have the potential to earn more the longer they stay with the company, the retailer said.

    By Ryan Golden • June 12, 2024
  • The interior of a Mango Home store. Shelves are lined with pillows, sheets, towels and various other homegoods.
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    Courtesy of Mango
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    Mango looks to strengthen homeware line with new leader

    The retailer is seeking to grow its Mango Home business with product diversification, as part of its goal to reach 4 billion euros in sales by 2026.

    By Laurel Deppen • June 12, 2024
  • Two police officers in front of a big box store, amid trees and cars.
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    Marc Piscotty via Getty Images
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    Do retailers need active assailant insurance?

    Stores and shopping centers are increasingly vulnerable to the death and destruction caused by mass shooters in the U.S.

    By June 12, 2024
  • A white storefront with a blue Container Store logo on it.
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    Courtesy of The Container Store
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    The Container Store to open 2 stores in Virginia

    The small-format locations both feature design centers and Custom Spaces Studios as the company doubles down on its custom design business.

    By June 11, 2024
  • An Academy Sports + Outdoors storefront.
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    Courtesy of Academy Sports and Outdoors
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    Academy Sports and Outdoors to offer on-demand delivery via DoorDash

    The sports and outdoor recreation retailer has tapped DoorDash for same-day deliveries as it expands its physical store footprint.

    By Tatiana Walk-Morris • June 11, 2024
  • Aerial view of Walmart truck in front of storefront
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    Justin Sullivan via Getty Images
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    How big retailers are battling the last-mile delivery squeeze

    Walmart, Target and Kroger executives pointed to price and technology improvements that they are using to offset cost pressures.

    By Suman Bhattacharyya • June 11, 2024
  • Foxtrot
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    Brett Dworski/Retail Dive
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    Q&A

    Foxtrot founder talks retailer’s struggles, resurgence and growth plans

    Mike LaVitola is back in the driver seat and plans to reopen 15 stores this year. He discussed what led to the company's demise, where stores will open and more.

    By Brett Dworski • June 11, 2024
  • A storefront is seen at an angle, with "T.J. Maxx" in bright red letters, against a blue sky streaked with light clouds.
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    Daphne Howland/Retail Dive
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    TJX to expand into Mexico

    Both analysts and the off-pricer itself, which runs TJ Maxx, HomeGoods and other retailers in the U.S., see opportunity in international expansion.

    By June 10, 2024
  • A person in a blue vest in a store
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    Courtesy of Walmart
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    Walmart to bring electronic shelf labels to thousands of stores

    The retailer expects to deploy the technology to 2,300 locations by 2026 in a bid to improve efficiency and customer service.

    By Sam Silverstein • June 10, 2024