Consumer Trends
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In-store experience wins out as customers want to see and touch purchases: report
Customers value associate’s advice, particularly for luxury goods, while they feel frustrated by chatbots’ inability to resolve customer service inquiries.
By Bryan Wassel • July 26, 2024 -
Podcast
The Backroom: All of a sudden, a lot is happening at department stores
The team discusses a barrage of news from several players in a retail space that has been written off many times.
By Retail Dive Staff • July 25, 2024 -
Trendline
The latest in experiential retail
With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.
By Retail Dive staff -
TikTok Shop spend jumps during Deals for You Days
U.S. shoppers spent $52 each during the social platform’s July sale, a historic high and a break from recent declines, according to Earnest Analytics.
By Tatiana Walk-Morris • July 24, 2024 -
Knix enlists soccer star Megan Rapinoe for latest campaign
Rapinoe teamed up with the brand to pay athletes to talk about their periods while competing in sports.
By Howard Ruben • July 22, 2024 -
Dollar General to offer over 100 back-to-school products for $1 or less
Notebooks, pencils, glue sticks and folders are among the low-priced offerings. The dollar store will also offer backpacks for $5.
By Tatiana Walk-Morris • July 19, 2024 -
US online retail sales to reach $1.2 trillion this year: report
E-commerce is “maturing” and returning to “pre-pandemic normalcy” as it continues to capture market share, according to FTI Consulting.
By Tatiana Walk-Morris • July 17, 2024 -
Back-to-school spending expected to drop from last year: report
Spending per child is projected to be $586, with overall market spend reaching $31.3 billion, according to a recent survey from Deloitte.
By Howard Ruben • July 16, 2024 -
NRF: 85% of back-to-school buyers plan to shop Prime Day
Sales are expected to be down from last year’s record highs, but shoppers are once again starting early and prioritizing this month’s discounts.
By Tatiana Walk-Morris • July 15, 2024 -
Column
The Weekly Closeout: Von Dutch is acquired and Bath & Body Works partners with Crocs
The fashion company was sold to WSG Brands, while the shoe collab is all decked out in gingham.
By Retail Dive Staff • July 12, 2024 -
One-third of consumers cut spending in Q2: report
Inflation concerns continue to weigh on shoppers, with 84% saying it has affected how they spend their money, according to a report from Jungle Scout.
By Howard Ruben • July 12, 2024 -
Private brands hit record highs in unit and dollar share in first half of 2024
Store brands’ year-over-year growth for both measurements outperformed that of national brands, according to Circana data shared by PLMA.
By Catherine Douglas Moran • July 11, 2024 -
New inclusive hair care brand Being launches at Walmart
Monday Haircare and Osāna Naturals founder Jaimee Lupton debuted her latest brand at the retailer in-stores and online.
By Xanayra Marin-Lopez • July 11, 2024 -
Customers want rewards and exclusive perks from loyalty programs, survey finds
Shoppers want the ability to earn rewards points towards discounts, bonuses or exclusive merchandise, according to Snappy.
By Kristen Doerer • July 9, 2024 -
Parents to spend nearly 22% more on back-to-school shopping this year: report
Walmart, Target and Amazon continue to dominate the top list of places consumers want to shop during the season, a JLL survey found.
By Tatiana Walk-Morris • July 2, 2024 -
Poppi lawsuit turns attention and scrutiny to the prebiotic beverage industry
The category's explosive growth with little regulation has led to questions over what makes a product "gut healthy."
By Alexandra Frost • July 2, 2024 -
Gen Z, millennials drive membership growth at Sam’s Club
Walmart CFO John David Rainey said the digital experience at the club retailer resonates with that cohort.
By Kaarin Vembar • July 1, 2024 -
Consumers splurge on cosmetics online despite inflation: report
While shoppers are trading down in categories like electronics and apparel, they’re continuing to buy luxury goods like fragrances and lipsticks, Adobe Analytics found.
By Howard Ruben • June 27, 2024 -
Podcast
The Backroom: What’s going on with Amazon Fashion?
The podcast welcomes Fashion Dive to discuss what the e-commerce giant’s approach means for brands and consumers, and what could be different.
By Retail Dive Staff • June 27, 2024 -
DTC EBIT margins ‘meaningfully below’ wholesale, per report
BMO Capital Markets found that brands that grew DTC did not see a notable increase in revenue, merchandise margins, EBIT margins or EBIT dollars.
By Howard Ruben • June 24, 2024 -
Arc’teryx, Stanley among fastest-growing outdoor brands
A report from Circana found the two brands led the apparel and equipment accessories segments, respectively, with strong year-over-year growth.
By Cara Salpini • June 24, 2024 -
Online shoppers are shifting habits in the face of inflation
Nearly two-thirds of respondents said they had changed behaviors as a result of higher prices, according to a recent survey.
By Tatiana Walk-Morris • June 21, 2024 -
Private label momentum shows no signs of slowing
Even if grocery prices fall, shoppers plan to continue purchasing store brands, new research from FMI — The Food Industry Association found.
By Catherine Douglas Moran • June 20, 2024 -
Consumers were still cautious in May. That might be a good thing.
Weaker spending may be helping the Federal Reserve with this year’s balancing act of cooling inflation and staving off a recession.
By Daphne Howland • June 20, 2024 -
US consumers don’t trust Temu, but still shop there: report
The survey, conducted by Omnisend, found that 17.5% of global respondents think Temu could surpass Amazon as the leading e-commerce platform.
By Laurel Deppen • June 14, 2024 -
Adults account for more toy sales than preschoolers: report
Nearly half of shoppers over the age of 18 purchased a toy for themselves in the past year, according to a report by Circana.
By Kaarin Vembar • June 13, 2024