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Nearly 75% of baby boomers plan to use pay-later services this holiday season
Consumers in that generation are often on fixed incomes and mindful of avoiding high-interest credit card debt, according to Splitit CEO Nandan Sheth.
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Simon sees traffic bump during Black Friday weekend
The mall company has bucked the trend of declining in-store traffic during the industry’s busiest shopping period.
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Dick’s pits top athletes against each other in holiday decorating contest
The Texas-based campaign features Simone Biles, Dak Prescott and Chris Paul, and extends its geographic reach via social media.
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Wolverine names Under Armour, Designer Brands vet as chief product officer
Mike Maloney will lead product development, merchandise strategy and market expansion for the company’s Work Group.
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Federal agents seize 3K counterfeit Gibson guitars
If the musical instruments were genuine, law enforcement and company officials said the guitars, which arrived via ocean freight, would be worth about $18 million.
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Dollar General hires technology, distribution execs
Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.
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Over half of consumers turn to TikTok for gift inspiration
Shoppers are seeking out videos of unboxing products, customer reviews and user experience to sway their purchasing decisions, per an MGH survey.
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Will Kohl’s have to close stores?
Not long ago, in stark contrast to rival Macy’s, the department store was talking about expanding its fleet. That may be about to change, analysts say.
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Mango achieves US expansion goal ahead of schedule, plans more store openings in 2025
Next year the apparel company will launch 20 stores nationwide, including in Seattle, Chicago and Las Vegas.
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Bath & Body Works hits 38M loyalty members
The retailer reported record-high customer retention rates in Q3 and set its sights on offering a seamless omnichannel experience.
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How J.C. Penney’s ‘Really Big Deal Reveals’ campaign is faring so far
The retailer has been averaging 13% to 15% new customers each week during the campaign appearing in Amazon Prime Video’s “Thursday Night Football.”
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Nordstrom nervous about the holidays despite healthy Q3
A slowdown early in Q4 led to a very conservative upgrade in the retailer’s expectations. Meanwhile, there is still no update on the Nordstrom family’s take-private offer.
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Walmart DEI gives up the ghost, giving way to ‘belonging’
A cultural moment all but forced employers to pivot to DEI in 2020. If the retailer's decision demonstrates anything, it is how far the pendulum has swung since then.
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Why stores still spark joy around the holidays
Online shopping has surged over the years, but it’s hard to replicate the discovery — and fun — of going to stores.
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Abercrombie & Fitch Co. taps new CFO as sales surge 14%
The Abercrombie and Hollister brands both saw strong double-digit growth in the third quarter, despite weather disruptions.
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Kohl’s names new CEO
The department store has tapped Michaels CEO Ashley Buchanan to lead the retailer beginning early next year, replacing Tom Kingsbury.
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Vuori doesn’t need money. Investors keep knocking anyway.
A recent $825 million fundraise from General Atlantic and Stripes tipped the brand into the $5 billion valuation range. Investor Jon Kossow says the company still doesn’t need the cash to fund its own operations.
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Dick’s continues to dodge the rest of retail’s problems as comps jump 4%
Warm weather and price-conscious shoppers didn’t meaningfully dent the retailer’s performance — and tariffs won’t either, executives said.
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Amid setbacks in its turnaround, Kohl’s lowers guidance again
Traffic, sales and profits declined in Q3, and the department store is reversing course in some areas after its tactics backfired.
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Q&A
Macy’s chief marketer on why telling a cohesive marketing story is crucial
With its Thanksgiving Day Parade imminent, Sharon Otterman explains how the retailer brought its gift guide to life in its holiday campaign.
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Trump calls for 25% tariffs on imports from Canada and Mexico
The president-elect also called for an additional 10% tariffs on imports from China as part of his day one White House plans.
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Best Buy says election, economy dampened customer demand in Q3
Revenue fell 3.2% as shoppers avoided big-ticket purchases, but with the election over and the heart of the holiday sales season ahead, the retailer is optimistic about Q4.
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Column
The Weekly Closeout: Stitch Fix adds stylist profiles, NRF and RILA respond to overtime rule block
The apparel box retailer is introducing customers to the brains behind its boxes while retail organizations express relief to a ruling on overtime pay.
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Big Lots sold to private equity
An affiliate of Nexus Capital Management plans to acquire the retailer for $2.5 million in cash, debt payoff and some assumed liabilities.
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True Religion reboots its loyalty program ahead of Black Friday
The program, renamed True Rewards, offers incentives beyond traditional discounts to include access to sports, music and cultural experiences.