Consumers expect inflation increase amid tariff talks

Sentiment is at its lowest point since July, as consumers feel uncertain about the current state of the economy, according to a Wells Fargo report. 

By Tatiana Walk-Morris • Feb. 10, 2025

Calling a customer? Brands can now display ‘reason for call’

TransUnion and AT&T now offer companies the ability to display brand name, company logo and the reason for their call when dialing Android users.

By Kristen Doerer • Feb. 6, 2025

Explore the Trendline➔

The latest in experiential retail

From new store concepts to accessibility efforts, retailers are constantly shifting their approach to better cater to shopper needs.

By Retail Dive staff

Consumer confidence in January falls for the first time in 6 months

The University of Michigan recorded a 10% year-on-year drop, and other data found sentiment hit a four-month low.

By Daphne Howland • Feb. 3, 2025

Chewy holds the top spot as overall satisfaction with online retail declines

The American Customer Satisfaction Index found two-thirds of online retailers saw satisfaction drop year over year.

By Bryan Wassel • Feb. 3, 2025

What retailers can expect in 2025

As a new year kicks off, the industry is up against challenges concerning tariffs, DEI policies and crime.

By Retail Dive Staff • Jan. 31, 2025

The Backroom: A new retail apocalypse?

The team discusses a recent report that U.S. retailers are set to shutter many more stores than they plan to open in 2025 — and what that really means.

By Retail Dive Staff • Jan. 30, 2025

What holiday sales mean for 2025

Uncertainties persist, but five years after the pandemic lockdown, this year may at last mark a return to normal.

By Daphne Howland • Jan. 27, 2025

Consumer spend on generative AI apps hit nearly $1.1B in 2024

Higher spending growth rates propelled by apps like ChatGPT and Google Gemini could catapult the category into the top 10 within a year.

By Aaron Baar • Jan. 27, 2025

Gen Z still prefers in-person shopping

The generation prioritizes buying beauty and luxury goods in person, placing a premium on the physical shopping experience, research from Adyen shows.

By Xanayra Marin-Lopez • Jan. 27, 2025

Private label sales hit record in 2024

Store brand sales increased nearly 4% to $271 billion, according to a new report from the Private Label Manufacturers Association.

By Catherine Douglas Moran • Jan. 23, 2025

Consumer spending forecast to grow 3.1% this year

2025 could be a “breakthrough year,” as retailers engaging with generative AI see some results, according to Deloitte.  

By Tatiana Walk-Morris • Jan. 22, 2025

Lee brings performance-based fabrics to new line

The company is incorporating updated design and textile enhancements into its men's jeanswear with the launch of its Lee X platform.

By Tatiana Walk-Morris • Jan. 21, 2025

Memorable quotes from NRF’s 2025 Big Show

Retail executives discussed the future of AI, the store experience and personalization at this year’s conference. 

By Daphne Howland and Kaarin Moore • Jan. 16, 2025

Target cut its go-to-market timeframe from 7 months to 8 weeks. Here’s why.

The retailer has created an operating model that quickly enables it to bring new trends to consumers. 

By Kaarin Moore • Jan. 15, 2025

Anthropologie launches resortwear line

The Urban Outfitters, Inc.-owned brand is positioning its new label as a response to increased consumer interest in travel.

By Laurel Deppen • Jan. 15, 2025

These retailers could file for bankruptcy in 2025

From At Home to Guitar Center, here’s who’s most at risk in the year ahead.

By Cara Salpini • Updated Jan. 18, 2025

The future of shopping: 3 trends that will define 2025

Retail's 2025 revolution: 3 trends reshaping shopping, customer engagement and employee empowerment.

Jan. 13, 2025

The Weekly Closeout: Ulta’s future and Big Lots’ store-saving deal

The beauty retailer named a new CEO while Big Lots closed on a sale agreement that will enable it to keep hundreds of stores open.

By Retail Dive Staff • Jan. 10, 2025

These 5 tween retailers once dominated the space. Here’s where they are now.

Brands like Wet Seal and Delia’s have since faded from the spotlight as stores failed to keep up with the changing needs of new generations.

By Xanayra Marin-Lopez • Jan. 9, 2025

Holiday e-commerce hits a record as shoppers choose phones over stores

Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures from Adobe Analytics.

By Daphne Howland • Jan. 8, 2025

Holiday shoppers spent global record $1.2 trillion online

Both retailers and consumers used AI to enhance shopping experiences. But consumers have also returned 28% more merchandise than last year, according to Salesforce. 

By Nate Delesline III • Jan. 7, 2025

Over a third of consumers took on debt this holiday season

By generation, millennials took on the most, while baby boomers took on the least, according to a recent LendingTree survey.

By Howard Ruben • Jan. 6, 2025

Retailers lost $103B in fraudulent returns and claims in 2024

Fraudulent returns accounted for about 15% of the projected $685 billion in returns last year, per a recent report from Appriss Retail and Deloitte.

By Howard Ruben • Jan. 3, 2025

Did Costco just reset the narrative around DEI?

In contrast to a slew of companies, the warehouse retailer has forcefully rejected an anti-DEI shareholder proposal as bad for business.

By Daphne Howland • Jan. 3, 2025

The Backroom: Doug Stephens looks to 2025 and beyond

The retail and brand expert discusses the hype around AI, how marketers can preserve human creativity and his optimism about the future.

By Retail Dive Staff • Dec. 26, 2024