Consumer Trends
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Electronic sales rebound during Black Friday, Cyber Monday period
After eight straight quarters of revenue declines in the sector, spending grew 3.5% during the two weeks ending Dec. 7, according to Circana analysis.
By Tatiana Walk-Morris • Dec. 20, 2024 -
Nearly half of Gen Z shoppers to buy holiday gifts from Chinese marketplaces
Though U.S. shoppers are slow to trust it, Temu has become the top Chinese e-commerce platform, surpassing competitors like Shein and TikTok Shop, an Omnisend survey found.
By Tatiana Walk-Morris • Dec. 19, 2024 -
Trendline
The state of small business
Disruptions from the pandemic, e-commerce and broader economic trends continue to bedevil operations for small businesses.
By Retail Dive staff -
Nearly half of consumers feel ignored by marketers: Here’s what the numbers say
Among consumers who feel ignored, 75% would rather support brands that align with their values, iHeartMedia’s research found.
By Sara Karlovitch • Dec. 18, 2024 -
Over 157M expected to shop in stores, online on Super Saturday
According to the NRF, half of those with shopping to finish will do so online, while 37% will head to department stores.
By Nate Delesline III • Dec. 17, 2024 -
5 retailers that need a great 2024 holiday season
Some companies are coming off a tough quarter, while others switched leadership or are dealing with changing consumer behavior. But all of these retailers need a W.
By Kaarin Moore • Dec. 17, 2024 -
Over half of holiday shoppers already use or plan to use AI
According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.
By Xanayra Marin-Lopez • Dec. 12, 2024 -
Shoppers projected to return $890B in merchandise this year
According to an estimate by the National Retail Federation, returns will amount to 16.9% of retailers’ annual sales in 2024.
By Tatiana Walk-Morris • Dec. 12, 2024 -
Walmart’s Bettergoods, Target’s Dealworthy are fastest-growing private labels
A recent Numerator report found that both brands, which launched earlier this year, have already reached a notable number of households.
By Howard Ruben • Dec. 11, 2024 -
Black Friday weekend shopping traffic exceeds NRF predictions
More consumers made purchases during the period than anticipated, and both stores and mobile shopping saw gains year over year.
By Tatiana Walk-Morris • Dec. 5, 2024 -
Simon sees traffic bump during Black Friday weekend
The mall company has bucked the trend of declining in-store traffic during the industry’s busiest shopping period.
By Tatiana Walk-Morris • Dec. 3, 2024 -
Nearly 75% of baby boomers plan to use pay-later services this holiday season
Consumers in that generation are often on fixed incomes and mindful of avoiding high-interest credit card debt, according to Splitit CEO Nandan Sheth.
By Howard Ruben • Dec. 3, 2024 -
Sponsored by Marigold
The critical role of loyalty programs during the holiday shopping season
Unlock holiday success with loyalty programs that deliver value, insights and lasting connections.
By Roger Willams, Director of Loyalty Center of Excellence at Marigold • Dec. 2, 2024 -
Winners and losers of Black Friday 2024
With deals all spread out and e-commerce surging even on Thanksgiving Day, the red-letter event seems to be losing its punch.
By Daphne Howland • Nov. 30, 2024 -
Podcast
The Backroom: Amazon Haul and the state of retail
Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.
By Retail Dive Staff • Nov. 28, 2024 -
Nearly 30% of shoppers will purchase beauty as a holiday gift
Headed into the season prestige beauty sales are up, with Gen Alpha contributing to growth in the segment.
By Tatiana Walk-Morris • Nov. 20, 2024 -
Consumers plan to spend $125B over Thanksgiving weekend
That’s about $5 billion less than shoppers spent during the five-day period in 2023, according to a recent survey from ICSC.
By Howard Ruben • Nov. 20, 2024 -
It’s a shorter holiday season. Does that matter?
There are five fewer days between Black Friday and Christmas Day compared to 2023. Here’s how retailers — and consumers — are preparing themselves.
By Caroline Jansen • Nov. 19, 2024 -
Retailers confront trust issues as generative AI becomes commonplace
Generative AI can win over reluctant shoppers by offering personalization or help with finding deals, experts say.
By Bryan Wassel • Nov. 18, 2024 -
US holiday retail sales to reach $1 trillion
About a quarter of those sales will occur online this year, a Forrester report predicts.
By Tatiana Walk-Morris • Nov. 14, 2024 -
Holiday sales growth expected to stay below 10-year average
Retailers are likely to lean on discounts to drive sales as consumers continue feeling the pressure of inflation, according to an S&P Global Ratings report.
By Nate Delesline III • Nov. 14, 2024 -
‘Contradictions and mixed signals’ in the economy won’t affect holiday sales growth: NRF
The trade organization is maintaining its holiday forecast for the year, stating that households are in decent financial shape.
By Nate Delesline III • Nov. 11, 2024 -
CEOs say personalization is the key to success in music retail
The leaders of two of America’s top musical instrument retailers, Guitar Center and Sweetwater, say guiding customers through product discovery is key to sustaining sales momentum.
By Nate Delesline III • Nov. 11, 2024 -
67% of parents will use BNPL to finance the holidays
Parents are using pay later plans to justify large purchases and better manage their finances, according to a new survey.
By Tatiana Walk-Morris • Nov. 8, 2024 -
27% of shoppers will switch retailers, abandon purchase if they come across locked-up products: report
More than half of consumers report seeing more merchandise locked up in stores in the past year, according to a recent survey from Numerator.
By Howard Ruben • Nov. 6, 2024 -
As Trump rises again, so too might inflation
Some retailers could get hit hard by policies promised by the president-elect, especially tariffs and taxes, though tax breaks may be a tailwind.
By Daphne Howland • Nov. 6, 2024