Reporter's Notebook: A shopper's take on Black Friday

Going out on Black Friday isn't just a great way to get Christmas presents — it's also a great way to see where retailers hit or missed on the biggest shopping day of the year.

By Cara Salpini • Nov. 26, 2018

The winners and losers of Black Friday 2018

Some retailers delighted customers with promotions and free shipping while others crashed and burned. 

By Kaarin Moore • Nov. 25, 2018

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Brooklinen launches first pop-up in NYC

The luxury linen retailer is the latest direct-to-consumer brand to expand its physical presence.

By Caroline Jansen • Nov. 20, 2018

Victoria's Secret's broken angel wings

The third quarter brings the latest sign of trouble for L Brands' dimming star. Can new lingerie chief John Mehas bring the light?

By Daphne Howland • Nov. 20, 2018

76% of Prime members prefer local merchants for holiday purchases

The e-commerce giant's best customers favor shopping at small businesses over Amazon's website for their gift shopping, according to a new study from Funding Circle.

By Dan Alaimo • Nov. 16, 2018

Retail Therapy: Neiman Marcus harvests Thanksgiving shoppers for cash

If impressing guests with food that says both "delicious" and "expensive" is something you crave this Thanksgiving, Neiman Marcus has you covered.

By Cara Salpini , Caroline Jansen • Nov. 16, 2018

Will AI really move the needle for retailers?

Improving the digital experience for consumers is important. Retailers are turning to technology to fill the gaps.

Nov. 14, 2018

EBay teams with Handy, Porch, InstallerNet on product assembly

Partnering with installation and assembly companies could give the online marketplace a leg up by extending more value to customers.

By Dan O'Shea • Nov. 13, 2018

42% of holiday shoppers turning to mobile this year

Almost three-quarters of shoppers will head to physical stores this season too, according to a study by Citi Retail Services.

By Dan O'Shea • Nov. 12, 2018

Holiday season set to cap off strong year for retail

A seamless partnership between e-commerce and brick-and-mortar will position retailers for the season, writes ICSC president and CEO Tom McGee. 

By Tom McGee • Nov. 9, 2018

Retail Therapy: Frontgate's $5K deer in the holiday headlights

If being stared down by a family of animated deer is on your Christmas list, Frontgate should be too.

By Cara Salpini • Nov. 9, 2018

Walmart favored over Amazon among online grocery shoppers

A study from Retail Feedback Group also found that about 50% more online grocery shoppers buy fresh foods through the channel compared to last year.

By Jessica Dumont • Nov. 8, 2018

A customer divided: The love/hate relationship with Walmart

The retail giant polarizes consumers in a way that Amazon doesn't, writes WD Partner's Lee Peterson.

By Lee Peterson • Nov. 8, 2018

Why catalogs still have a hold on holiday marketing

Many retailers have turned into fourth-quarter catalogers to cash in on the season's sentimentality, while shoppers are crossing "irrelevant email marketing" off their lists this year.

By Cara Salpini • Nov. 2, 2018

Retail Therapy: For these jeans, third time is definitely not the charm

"The more the merrier" shouldn't apply to waistbands, especially when it means layering blue jeans under acid-wash blue jeans under white jeans.

By Cara Salpini • Nov. 2, 2018

Holiday spending set to rise 5.8%, FTI says

The holiday shopping forecast shows a rosy outlook as FTI Consulting expects 4% year-over-year sales growth in stores and 15.5% growth online. 

By Dan O'Shea • Nov. 1, 2018

Is coworking the department store of the future?

Startup Re:store provides an alternative space that combines co-working with retail, but its staying power hasn't been tested. Eight experts weigh in on the concept. 

By Kaarin Moore • Oct. 31, 2018

Study: One-third of discretionary income is now spent online

Amazon and e-commerce have grown, but physical stores remain an essential part of consumers’ shopping experience, according to a report from BigCommerce.

By Dan Alaimo • Oct. 30, 2018

Consumers to spend $96B on tech for the holidays

Sales of tech gifts will rise 3.4% this holiday season, as 66% of U.S. adults plan to buy them. Voice and video tech top consumer wishlists.

By Dan Alaimo • Oct. 29, 2018

Monetate, Bazaarvoice aim to turn holiday shoppers into year-round customers

The personalization platform will use Bazaarvoice’s shopper profiles to help brands create product recommendations post-holiday.

By Daphne Howland • Oct. 29, 2018

Levi’s, Disney test Snapchat social commerce

Shoppers at the jean maker's store in Orlando can "try on" a limited-edition Mickey Mouse hat using an AR lens and order through the image-messaging app.

By Robert Williams • Oct. 29, 2018

What Gen Z wants for Christmas

It's a long list — and one that includes not just online and mobile shopping, but also in-store experiences and the ability to engage meaningfully with retailers on social.

By Cara Salpini • Oct. 26, 2018

What 3 charts about Black Fridays past signal about the holiday's future

For the first time last year, Amazon grabbed more market share than Walmart overall during the two weeks after Black Friday.

By Corinne Ruff • Oct. 26, 2018

Retail Therapy: Target is dreaming of a cheesy Christmas

For some people, the holidays means pine trees and string lights, but at Target, it means cheese advent calendars — because how can you be merry if there's no dairy?

By Cara Salpini • Oct. 26, 2018

Reporter's Notebook: Amazon's 4-star store is four walls and a bunch of random stuff

Retail Dive's Corinne Ruff took a peek inside the e-commerce giant's latest brick-and-mortar experience and came away wondering, is it really that unique?

By Corinne Ruff • Oct. 26, 2018