Mall owner turns to sensor-based tech to improve parking

Technology from Park Assist is helping Towson Town Center improve a sometimes-overlooked aspect of the customer shopping experience — parking.

By Dan O'Shea • Nov. 16, 2017

What retailers need to know about subscription services

Retailers are going all in on subscription services. It's a great way to cement customer loyalty and create recurring revenue streams. This is not a one size fits all solution to retail's problems, but there are lessons to be learned from these new programs.  

By Laura Heller • Nov. 16, 2017

Explore the Trendline➔

How personalization shapes the retail industry

As consumer data becomes more readily available, a host of new opportunities have opened up for retailers that want to tap into shopper data.

By Retail Dive staff

Forever 21 investigating POS security breach

Encryption and other protective measures used by the retailer may not have been operating on affected point of sale systems when the breach occurred.

By Dan O'Shea • Nov. 16, 2017

Robot manufacturer gains $17.5 million in funding

Bossa Nova Robotics gets a financial boost as it looks to leverage growing interest in robots for retail.

By Dan O'Shea • Nov. 15, 2017

Black Friday to tally 115M shoppers

Around 70% of Americans are planning to shop on Black Friday this year, but other days will be busy too, according to a study from the NRF.

By Daphne Howland • Nov. 15, 2017

Alibaba flaunts AI-powered touchscreen on Singles Day

The e-commerce giant debuted "FashionAI" in stores on the big shopping day to help consumers with clothing and style recommendations.

By Dan O'Shea • Nov. 14, 2017

Cyberthreats keep holiday shoppers off the web

Around 30% of consumers will not be shopping online this holiday season for fear of cyberthreats, according to a study by Sitelock.

By Dan O'Shea • Nov. 14, 2017

7 retailers that are ripe for acquisition

Walmart and Amazon have been hungry for acquisitions, and the big fish are looking for deals to make them more competitive.

By Ben Unglesbee • Nov. 13, 2017

Most holiday shoppers are turning to mobile

Roughly 65% of shoppers plan to use a mobile device for some of their purchases this season.

By Dan O'Shea • Nov. 13, 2017

Social media-engaged shoppers spend more on purchases

According to a study from Shareablee, that number could be as much as 51% more over a given shopper's lifetime.

By Dan O'Shea • Nov. 13, 2017

New J.C. Penney strategy evokes Ron Johnson

The retailer bested expectations thanks in part to a radical move to clear out its women's apparel. The question now becomes: what's next?

By Daphne Howland • Nov. 13, 2017

3 ways to reach Gen Z during the holidays

The youngest generation might not be the biggest spenders, but they have influence over family purchases — and they're growing up fast.

By Cara Salpini • Nov. 10, 2017

Retail Therapy: Tiffany rolls out a $9,000 ball of yarn

As shoppers get ready to count their blessings, the luxury brand’s new line of overpriced everyday objects will have them tallying the zeros on the price tag instead.

By Cara Salpini • Nov. 10, 2017

Survey: ‘Tis the season to BOPIS

More shoppers are set to buy online and pick up in-store this holiday season as consumers make use of online tools. 

By Dan O'Shea • Nov. 9, 2017

What Gen Z girls want from holiday gift-giving

Research finds nearly 60% of the younger set value gifts that are Instagram-worthy or can drum up social currency.

By David Kirkpatrick , Peter Adams • Nov. 9, 2017

Athleta puts a personalized twist on holiday cards

The retailer is putting an e-commerce twist on the traditional gift card as it launches in-store GiftNow cards.

By Dan O'Shea • Nov. 9, 2017

Shopgate rolls out in-app chat tools

While some have hopes of chatbots becoming an increasingly common form of customer engagement, marketers aren’t yet sold on the idea.

By Dan O'Shea • Nov. 9, 2017

Nearly 60% of marketers say chatbots aren’t a priority

Despite marketer enthusiasm for chatbots, many don't have confidence in the current messaging platforms.

By Cara Salpini • Nov. 8, 2017

Whole Foods, Walmart and Target among the most transparent companies

A report by The Hartman Group ranked these retailers among the most transparent companies when it comes corporate environmental, economical and social responsibility. 

By Jeff Wells • Nov. 8, 2017

Only 17% of Americans want retailers to open on Thanksgiving

More shoppers than ever feel retailers are tainting their home-grown holiday, and industry experts say opening stores on the day may not pay off.

By Daphne Howland • Nov. 8, 2017

Adidas ups its personalization game with new mobile app

The sportswear market is quickly becoming a battleground — and this time, Adidas is fighting back with a personalized mobile app.

By Dan O'Shea • Nov. 8, 2017

Jet.com president: Edgy private label products target urban millennials

Consumers have compromised too much when buying retail-owned brands, so the e-commerce site's Uniquely J line focused on quality and design.

By Jeff Wells • Nov. 7, 2017

Lowe's taps into the smart home market for growth

The home improvement retailer is expanding the interactive b8ta in-store smart home displays to 70 stores.

By Dan O'Shea • Nov. 7, 2017

What Dollar Shave Club says about the future of subscription services

The model continues to gain traction among brands. But is it about to explode, or collapse? 

By Daphne Howland • Nov. 6, 2017

Rocksbox Founder Meaghan Rose on building the Sephora of jewelry

Subscription models aren't universally successful but for this startup, a 40% conversion rate in a high margin category makes for a business on the fast track for growth. 

By Laura Heller • Nov. 6, 2017