Department Stores

  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s CEO fired over conflicts of interest

    Ashley Buchanan, who only took the post in January, was terminated for cause following an investigation into vendor transactions, the department store said.

    By • May 1, 2025
  • Radar: Geolocation and the Customer Journey on a blue gradient background
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    Alyssa Eckel-Martin/Retail Dive
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    Sponsored by Radar

    [Podcast] Geolocation and the Customer Journey

    Find out how geolocation tools bridge the gap between physical and digital shopping.

    By Retail Dive's studioID • April 28, 2025
  • Closeup of an entrance to a department store.
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    Permission granted by Liza Amlani, Retail Strategy Group
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    Hudson’s Bay gives up on final 7 stores, including Canada’s last Saks 5th Avenue location

    The liquidation is the end of a retailer whose roots date to the 1600s, and leaves a big gap for many brands and their Canadian customers.

    By • April 25, 2025
  • A large white sign reads "Nordstrom Rack" in dark blue capital letters.
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    Daphne Howland/Retail Dive
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    Nordstrom to cut Rack, Last Chance from loyalty points program

    Instead, customers shopping at Nordstrom Rack can receive a 5% discount on eligible purchases with a Nordstrom credit card.

    By Howard Ruben • April 23, 2025
  • Nordstrom's New York City flagship opened in October 2019.
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    Daphne Howland/Retail Dive
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    Could tariffs sink Nordstrom’s go-private deal?

    The risk is small, but not zero, and could grow if the fallout from new trade policies worsens, according to William Blair analysts.

    By • April 23, 2025
  • A Saks store in Chicago.
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    Kaarin Moore/Retail Dive
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    Saks Global to close fulfillment center, cut 450 jobs

    The luxury department store joins Kohl’s in being particularly vulnerable to tariffs’ impact on consumer spending, according to Moody’s Ratings analysts.

    By • April 21, 2025
  • A cream-colored J.C. Penney storefront with signage in red letters.
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    Courtesy of J.C. Penney
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    J.C. Penney operator axes 9% of corporate roles

    The downsizing at Catalyst Brands comes less than two months after 250 corporate employees, or 5% of that workforce, were laid off.

    By • April 11, 2025
  • A JCPenney ad in Times Square
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    Permission granted by JCPenney
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    How J.C. Penney’s new brand positioning is subverting consumer expectations

    Out-of-home ads that don’t feature labels want consumers asking “It’s from where?” as the retailer pushes to modernize while promoting value.  

    By Chris Kelly • April 11, 2025
  • Joanna Griffiths, Knix founder and president, holding a Holt Renfrew shopping bag in front of a Knix display.
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    Courtesy of Knix
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    Knix expands presence in Canada through Holt Renfrew partnership

    The DTC intimates brand will land in six of the department store’s locations and on its website through a deal that deepens its reach in the country.

    By Howard Ruben • April 4, 2025
  • an overhead shot of a large Kohl's retail location in a mall
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    Justin Sullivan via Getty Images
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    Kohl’s tech chief exits amid broader leadership change

    Chief Technology and Digital Officer Siobhán Mc Feeney departed the retailer Wednesday, according to a securities filing.

    By Roberto Torres • April 3, 2025
  • A busy city corner with people, buildings, trees and streetposts.
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    Daphne Howland/Retail Dive
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    Macy’s chief operating and financial officer to exit

    Capri Holdings exec Thomas Edwards will step into the role as the company completes a “purposeful evolution” of its C-suite, CEO Tony Spring said.

    By • April 1, 2025
  • People walk around in front of Saks Fifth Avenue and Hudson's Bay department stores.
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    Hudson’s Bay to eliminate 200 corporate roles

    Impacted employees will have their last day on Friday, while the company restructures and undergoes store liquidations.

    By • April 1, 2025
  • A massive downtown department store building.
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    "Exterior view of historic Neiman Marcus flagship store in Dallas, Texas as seen from Commerce Street." by Dfwcre8tive is licensed under CC BY 3.0
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    Neiman Marcus in downtown Dallas to stay open through the holidays

    Parent company Saks Global, in concert with the city, is evaluating alternate plans for the location as a potential art, fashion or entertainment destination.

    By • March 31, 2025
  • People walking toward a Macy's store.
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    Daphne Howland/Retail Dive
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    Bloomingdale’s merchant jumps to Macy’s to lead children’s, men’s

    Daniel Leppo, whose career launched 30-plus years ago at the luxury department store, brings merchandising strength in need at Macy’s.

    By • March 25, 2025
  • Three people wearing items from Universal Standard
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    Courtesy of Universal Standard
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    Universal Standard lands in Nordstrom

    After launching on the department store’s website earlier in the year, the women’s apparel brand entered 20 Nordstrom stores over the weekend.

    By Howard Ruben • March 24, 2025
  • A bed with products from Macy's Arch Studio private label
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    Courtesy of Macy's
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    Macy’s moves private label focus to the home with latest launch

    Dubbed Arch Studio, the brand will feature bedding, bath, kitchenware and dinnerware products at a price point of $14 to $220.

    By Howard Ruben • March 19, 2025
  • Kohl's new exclusive brand, Miryana.
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    Courtesy of Kohl's
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    Kohl’s introduces 2 private label home brands

    Most products in the Miryana and Mingle & Co. lines are priced under $50 as the company places emphasis on value. 

    By Tatiana Walk-Morris • March 18, 2025
  • A busy city corner with people, buildings, trees and streetposts.
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    Daphne Howland/Retail Dive
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    Macy’s plots TV series on women who shaped department stores

    The show, which still needs a showrunner and cast, will be based on Julie Satow’s best-selling historical novel.

    By • March 18, 2025
  • The interior of an old fashioned department store.
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    "Interior of the historic Neiman Marcus flagship store in downtown Dallas, Texas." by Dfwcre8tive is licensed under CC BY 3.0
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    Dallas leaders float ‘financially beneficial’ opportunity for Neiman Marcus, Saks Global

    A consortium of city leaders hasn’t given up the fight to keep the iconic downtown Neiman Marcus store open, at least for a few more months.

    By • March 14, 2025
  • A big red sign on the side of a large department store building.
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    Daphne Howland/Retail Dive
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    Good American launches at Macy’s

    Products from co-founder Khloé Kardashian's brand will be in nearly 80 stores this fall, as the partnership expands the department store’s denim assortment.

    By Tatiana Walk-Morris • March 13, 2025
  • Gray clouds over a Kohl's store, with an entrance to Sephora.
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    Daphne Howland/Retail Dive
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    Kohl’s working to fix mistakes as Q4 sales, profits plummet

    Without its Sephora shops, the department store’s holiday results would have been worse, yet the beauty partnership’s boost may be waning.

    By • March 11, 2025
  • A downtown department store building
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    Daphne Howland/Retail Dive
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    Deep Dive

    In the battle of Saks vs. customers, vendors and Dallas — Nordstrom wins

    Trouble from Texas to New York has created an opportunity for Saks Global's rivals, and led one analyst to call for new leadership.

    By • March 10, 2025
  • People walk around in front of Saks Fifth Avenue and Hudson's Bay department stores.
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    Hudson’s Bay Co. cites Trump tariffs in bankruptcy filing

    The department store company, which also runs Saks Fifth Avenue and Saks Off 5th stores in Canada, will exit the process with a smaller footprint.

    By • March 10, 2025
  • Blurry cars drive by a Macy's store entrance.
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    Daphne Howland/Retail Dive
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    Macy’s stores on the chopping block weigh on holiday sales

    Thanks to revamped locations and gains at Bloomingdale’s and Bluemercury, though, the department store continues its turnaround with some strength.

    By • March 6, 2025
  • A SkinSpirit at the Nordstrom flagship in New York City.
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    Courtesy of Nordstrom
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    Nordstrom welcomes SkinSpirit to NYC flagship

    The medical aesthetic company will provide skin care and injectable services, as the department store expands the offerings at its Manhattan location. 

    By Tatiana Walk-Morris • March 5, 2025