Department Stores


  • Closeup of a storefront sign.
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    Daphne Howland/Retail Dive
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    The Weekly Closeout: Target extends store hours for the holidays, Nuuly launches ‘The Thrift Shop’

    The mass merchant will be open from 7 a.m. to midnight from Nov. 30 to Dec. 23, while the subscription company debuted a perk for discounted styles.

    By Retail Dive Staff • Nov. 15, 2024
  • Nordstrom app
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    Retrieved from Nordstrom on November 13, 2024
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    Nordstrom leverages generative AI for holiday app refresh

    Among the new app features are trend reports, which blend the expertise of Nordstrom stylists with artificial intelligence to deliver relevant trends. 

    By Aaron Baar • Nov. 15, 2024
  • A store's mall entrance, with a plant in the foreground.
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    Courtesy of Dillard's
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    Dillard’s keeps the focus on expenses in Q3 as sales edge down

    Compared to some rivals, the department store is less dependent on the holiday quarter when it comes to the year’s operating profits.

    By Nov. 14, 2024
  • Actress Alison Brie wearing a red suit looking over her left shoulder.
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    Courtesy of Macy's
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    Macy’s taps actress Alison Brie for holiday campaign

    The spots, which depict Brie embodying the human version of the department store’s annual gift guide, will air across TV, digital and social channels.

    By Howard Ruben • Oct. 29, 2024
  • A person wearing a pink sweater that says "Minnie" and a striped skirt with ears on their head.
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    Courtesy of Macy's
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    Macy’s, Disney collaborate for the holidays with new collection and shop-in-shops

    Disney will have shop-in-shops in 200 locations, including the department store’s iconic Herald Square flagship in New York City. 

    By Howard Ruben • Oct. 18, 2024
  • The exterior of H&M's pop-up in New York City's Nolita neighborhood. There are metallic silver mannequins in the window with a red background.
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    Courtesy of H&M
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    The Weekly Closeout: Foot Locker partners with the Chicago Bulls, H&M pops up in New York

    The footwear retailer’s deal includes a series of community events, in-store activations and more, while the apparel retailer’s pop-up store runs for two months.

    By Retail Dive Staff • Oct. 18, 2024
  • A person wearing a bright pink Naadam cashmere sweater from its "Soft Collection" at Kohl's
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    Courtesy of Naadam
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    Kohl’s adds digitally native cashmere brand Naadam to its assortment

    The brand’s “Soft Collection,” which is its first designed for a mass channel, will land in 100 of the department store’s locations and online on Nov. 8.

    By Howard Ruben • Updated Oct. 17, 2024
  • Martha Stewart poses alongside her JCPenney 2024 Holiday Collection.
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    Courtesy of JCPenney
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    J.C. Penney’s holiday playbook: Deals, in-store experiences and Martha Stewart

    The embattled department store is leaning into its successful “Really Big Deal Reveals” campaign and bringing back a nostalgic giveaway. 

    By Jessica Deyo • Oct. 17, 2024
  • A Christmas tree with red and gold ornaments and decorative lights in the background is pictured.
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    Liliboas via Getty Images
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    Consumers to shop at discount department stores this holiday

    In response to higher costs, shoppers will spend more time looking for deals this season, according to an ICSC survey. 

    By Tatiana Walk-Morris • Oct. 17, 2024
  • The outside of the Macy's store in Herald Square in NYC during the holidays.
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    Kaarin Vembar/Retail Dive
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    Macy’s to feature local businesses in holiday market at Herald Square

    The department store will bring hot chocolate and other vendors to its iconic flagship as it adds more newness to its own assortment.

    By Tatiana Walk-Morris • Oct. 17, 2024
  • Bloomie's storefront in Virginia.
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    Kaarin Vembar/Retail Dive
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    Bloomie’s to open fourth location

    The 21,000-square-foot store is set to open at The Grove Shopping Center in Shrewsbury, New Jersey, on Nov. 14.

    By Howard Ruben • Oct. 16, 2024
  • A Kohl's in-store holiday display featuring Christmas trees and inflatable characters
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    Permission granted by Kohl's
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    Kohl’s nearly doubles holiday gift assortment

    The department store is leaning into value pricing this season, with “hundreds” of gifts under $10 and “thousands” of toys under $20.

    By Oct. 11, 2024
  • Authentic Brands Group, Saks team up on luxury joint venture

    Growth of a slew of Authentic-owned labels will follow the pattern set by Barneys New York, which the brand-management firm acquired in 2019.

    By Oct. 10, 2024
  • Blurry cars drive by a Macy's store entrance.
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    Daphne Howland/Retail Dive
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    Another rough year for department stores

    The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.

    By Oct. 7, 2024
  • Martha Stewart holds a football in a baking dish in a JCPenney ad
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    Courtesy of JCPenney
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    J.C. Penney names consulting chief marketing officer to bolster turnaround plan

    Veteran marketer Marisa Thalberg describes the 122-year-old retailer as “ripe for brand reinvigoration.”

    By Peter Adams • Oct. 2, 2024
  • The interior entrance to a JC Penney mall store, with fronds of a plant in the foreground.
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    Daphne Howland/Retail Dive
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    J.C. Penney swings into the red as Q2 sales plunge

    The department store’s turnaround is focused on working families, which have been especially hard hit by economic challenges like inflation.

    By Sept. 30, 2024
  • A leafy green bush sits in front of a reddish brick store against a bright blue sky, with the name Kohl's in white block letters.
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    "Kohl's" by Mike Mozart is licensed under CC BY 2.0
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    Kohl’s kicks off holiday shopping with October deals event

    The department store joins other major retailers offering fall promotions with its “3 Days of Deals” sale. 

    By Tatiana Walk-Morris • Sept. 30, 2024
  • A grand department store entrance beneath a dark blue sky.
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    Courtesy of Dillard's
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    Lulus partners with Dillard’s amid wholesale push

    The brand will launch a special occasion collection at the department store in time for homecoming, with a prom assortment planned for next year.

    By Sept. 27, 2024
  • Pillars on flanking a department store entrance.
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    Daphne Howland/Retail Dive
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    Macy’s beefs up marketing team

    Jason Holzman leads various creative and marketing operations and reports to Chief Marketing Officer Sharon Otterman, a fellow NBCUniversal alum.

    By Sept. 19, 2024
  • Millie Bobby Brown wearing clothes from Florence by Mills Fashion.
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    Courtesy of Florence by Mills Fashion
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    Millie Bobby Brown’s Florence by Mills Fashion launches at Nordstrom

    The move marks the brand’s first partnership with a brick-and-mortar retailer and will put its products in 20 of the department store’s locations.

    By Howard Ruben • Sept. 17, 2024
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    Courtesy of Macy's
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    Macy’s unveils Mode of One menswear brand

    The apparel line is the latest private label debut from the department store, part of a years-long effort to reach new customers and drive sales.

    By Sept. 12, 2024
  • Jamey Perry wearing clothes from the Jamey Perry for J.C. Penney fashion line.
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    Courtesy of J.C. Penney
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    J.C. Penney debuts apparel line for women who use wheelchairs

    The limited-time collaboration with Jamey Perry is the latest in the department store’s adaptive apparel offering.

    By Tatiana Walk-Morris • Sept. 10, 2024
  • A person wearing a dark sweater smiles slightly against a hot pink background.
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    Courtesy of JC Penney
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    Uggs designer jumps to J.C. Penney

    Khristene Son, with experience at brands that also include Old Navy, Justice and Charlotte Russe, is SVP of trend, brand and design.

    By Sept. 10, 2024
  • Nordstrom Rack, at Codding Town, Bend, Oregon
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    Daphne Howland/Retail Dive
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    Nordstrom pulls back on Pacific Northwest omnichannel center plans

    The retailer said its current network will suffice following supply chain improvements made over the last few years.

    By Alejandra Carranza • Sept. 9, 2024
  • A brown-brick facade with a white "Kohl's" sign decorates a cream-colored building and main entrance of a store, with small trees in the foreground.
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    Courtesy of Kohl's
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    Kohl’s launches family-focused brand platform

    The department store wants to highlight authentic moments with families to showcase its wide-ranging product assortment. 

    By Tatiana Walk-Morris • Sept. 5, 2024