Department Stores
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Will Kohl’s have to close stores?
Not long ago, in stark contrast to rival Macy’s, the department store was talking about expanding its fleet. That may be about to change, analysts say.
By Daphne Howland • Nov. 27, 2024 -
Nordstrom nervous about the holidays despite healthy Q3
A slowdown early in Q4 led to a very conservative upgrade in the retailer’s expectations. Meanwhile, there is still no update on the Nordstrom family’s take-private offer.
By Daphne Howland • Nov. 27, 2024 -
Amid setbacks in its turnaround, Kohl’s lowers guidance again
Traffic, sales and profits declined in Q3, and the department store is reversing course in some areas after its tactics backfired.
By Daphne Howland • Nov. 26, 2024 -
How J.C. Penney’s ‘Really Big Deal Reveals’ campaign is faring so far
The retailer has been averaging 13% to 15% new customers each week during the campaign appearing in Amazon Prime Video’s “Thursday Night Football.”
By Jessica Deyo • Nov. 26, 2024 -
Kohl’s names new CEO
The department store has tapped Michaels CEO Ashley Buchanan to lead the retailer beginning early next year, replacing Tom Kingsbury.
By Daphne Howland • Nov. 25, 2024 -
Macy’s delays full Q3 report over millions in fraudulent expense accounting
Starting in 2021 an employee hid $132 million to $154 million in delivery expenses, a disclosure overshadowing an otherwise decent quarter.
By Daphne Howland • Nov. 25, 2024 -
Column
The Weekly Closeout: Target extends store hours for the holidays, Nuuly launches ‘The Thrift Shop’
The mass merchant will be open from 7 a.m. to midnight from Nov. 30 to Dec. 23, while the subscription company debuted a perk for discounted styles.
By Retail Dive Staff • Nov. 15, 2024 -
Nordstrom leverages generative AI for holiday app refresh
Among the new app features are trend reports, which blend the expertise of Nordstrom stylists with artificial intelligence to deliver relevant trends.
By Aaron Baar • Nov. 15, 2024 -
Dillard’s keeps the focus on expenses in Q3 as sales edge down
Compared to some rivals, the department store is less dependent on the holiday quarter when it comes to the year’s operating profits.
By Daphne Howland • Nov. 14, 2024 -
Macy’s taps actress Alison Brie for holiday campaign
The spots, which depict Brie embodying the human version of the department store’s annual gift guide, will air across TV, digital and social channels.
By Howard Ruben • Oct. 29, 2024 -
Macy’s, Disney collaborate for the holidays with new collection and shop-in-shops
Disney will have shop-in-shops in 200 locations, including the department store’s iconic Herald Square flagship in New York City.
By Howard Ruben • Oct. 18, 2024 -
Column
The Weekly Closeout: Foot Locker partners with the Chicago Bulls, H&M pops up in New York
The footwear retailer’s deal includes a series of community events, in-store activations and more, while the apparel retailer’s pop-up store runs for two months.
By Retail Dive Staff • Oct. 18, 2024 -
Kohl’s adds digitally native cashmere brand Naadam to its assortment
The brand’s “Soft Collection,” which is its first designed for a mass channel, will land in 100 of the department store’s locations and online on Nov. 8.
By Howard Ruben • Updated Oct. 17, 2024 -
J.C. Penney’s holiday playbook: Deals, in-store experiences and Martha Stewart
The embattled department store is leaning into its successful “Really Big Deal Reveals” campaign and bringing back a nostalgic giveaway.
By Jessica Deyo • Oct. 17, 2024 -
Consumers to shop at discount department stores this holiday
In response to higher costs, shoppers will spend more time looking for deals this season, according to an ICSC survey.
By Tatiana Walk-Morris • Oct. 17, 2024 -
Macy’s to feature local businesses in holiday market at Herald Square
The department store will bring hot chocolate and other vendors to its iconic flagship as it adds more newness to its own assortment.
By Tatiana Walk-Morris • Oct. 17, 2024 -
Bloomie’s to open fourth location
The 21,000-square-foot store is set to open at The Grove Shopping Center in Shrewsbury, New Jersey, on Nov. 14.
By Howard Ruben • Oct. 16, 2024 -
Kohl’s nearly doubles holiday gift assortment
The department store is leaning into value pricing this season, with “hundreds” of gifts under $10 and “thousands” of toys under $20.
By Nate Delesline III • Oct. 11, 2024 -
Authentic Brands Group, Saks team up on luxury joint venture
Growth of a slew of Authentic-owned labels will follow the pattern set by Barneys New York, which the brand-management firm acquired in 2019.
By Daphne Howland • Oct. 10, 2024 -
Another rough year for department stores
The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.
By Daphne Howland • Oct. 7, 2024 -
J.C. Penney names consulting chief marketing officer to bolster turnaround plan
Veteran marketer Marisa Thalberg describes the 122-year-old retailer as “ripe for brand reinvigoration.”
By Peter Adams • Oct. 2, 2024 -
J.C. Penney swings into the red as Q2 sales plunge
The department store’s turnaround is focused on working families, which have been especially hard hit by economic challenges like inflation.
By Daphne Howland • Sept. 30, 2024 -
Kohl’s kicks off holiday shopping with October deals event
The department store joins other major retailers offering fall promotions with its “3 Days of Deals” sale.
By Tatiana Walk-Morris • Sept. 30, 2024 -
Lulus partners with Dillard’s amid wholesale push
The brand will launch a special occasion collection at the department store in time for homecoming, with a prom assortment planned for next year.
By Daphne Howland • Sept. 27, 2024 -
Macy’s beefs up marketing team
Jason Holzman leads various creative and marketing operations and reports to Chief Marketing Officer Sharon Otterman, a fellow NBCUniversal alum.
By Daphne Howland • Sept. 19, 2024