E-Commerce


  • A warehouse worker pushes a large cart of packages.
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    Courtesy of Amazon
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    Amazon, OSHA reach settlement over worker safety

    Nine of 10 citations were withdrawn, though the e-tailer has agreed to pay more than 90% of the penalties and inspections continue, according to the Department of Labor.

    By Dec. 20, 2024
  • Person shops online with a Christmas tree in the background.
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    NoSystem images via Getty Images
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    Nearly half of Gen Z shoppers to buy holiday gifts from Chinese marketplaces

    Though U.S. shoppers are slow to trust it, Temu has become the top Chinese e-commerce platform, surpassing competitors like Shein and TikTok Shop, an Omnisend survey found.

    By Tatiana Walk-Morris • Dec. 19, 2024
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • An entrance at the Christiana Mall in Delaware in 2024
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    Nate Delesline III/Retail Dive
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    Over 157M expected to shop in stores, online on Super Saturday

    According to the NRF, half of those with shopping to finish will do so online, while 37% will head to department stores.

    By Dec. 17, 2024
  • A medium-skinned person joins a protest, with pro-union signs in Spanish behind them
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    Stephanie Keith via Getty Images
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    Allegations of unsafe working conditions at Amazon come to a head with Senate probe, strike threat

    “Our employees’ safety is and always will be our top priority,” an Amazon spokesperson said Monday.

    By Caroline Colvin • Dec. 17, 2024
  • A person wearing a green True Classic T-shirt
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    Courtesy of True Classic
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    True Classic launches at Target

    The brand will be sold in 460 of the mass merchant’s stores after testing out a small selection of products on Target’s website in the fall.

    By Howard Ruben • Dec. 16, 2024
  • Ryane Askew, vice president of marketing at Indochino
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    Courtesy of Indochino
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    Indochino names vice president of marketing

    Ryane Askew comes with digital marketing experience from Pier 1, Blue Nile, J.C. Penney, Amazon and Nordstrom.

    By Howard Ruben • Dec. 13, 2024
  • Exterior of an Ulta store
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    Kaarin Vembar/Retail Dive
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    Tatcha to launch at Ulta Beauty

    About 30 of the brand’s products will be available on the beauty retailer’s website, including its Water Cream and Dewy Skin Cream.

    By Howard Ruben • Dec. 10, 2024
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy shuffles C-suite, elevates Depop CEO to chief growth officer

    At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.

    By Tatiana Walk-Morris • Dec. 6, 2024
  • A person holds a sweater taken out of a ThredUp box.
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    Courtesy of ThredUp
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    Column

    The Weekly Closeout: ThredUp sells Remix for $1 and who really won Black Friday?

    The resale business sold most of the European company to Florin Filote for one euro, while early reports suggest On and Amazon scored sales during the holiday.

    By Retail Dive Staff • Dec. 6, 2024
  • Chewy, fulfillment center
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    Permission granted by Chewy
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    Chewy raises full-year guidance as it beats Q3 expectations

    The online pet retailer saw net sales increase nearly 5% driven by strength in its Autoship subscription service and nondescretionary categories.

    By Dec. 5, 2024
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon says these areas of Washington, DC, are too dangerous for Prime delivery

    The e-commerce giant faces a lawsuit from the District’s attorney general, alleging that Prime members in two zip codes aren’t receiving promised benefits.

    By Dec. 4, 2024
  • Mailed packaging pouches rest atop cardboard box packages on the front porch in front of a home
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    SDI Productions via Getty Images
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    Consumers have a new option as millions of packages are swiped from porches each year

    PorchPals is an insurance product that could shake up coverage for a problem that has only escalated with the growth of e-commerce.

    By Dec. 3, 2024
  • Person sits on a couch shopping on an iPad next to a Christmas tree.
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    Anchiy via Getty Images
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    Cyber Monday spending hits $13.3B: Adobe

    It remains the biggest online shopping day, but the five-day period starting on Thanksgiving brought in over $41 billion online.

    By Dec. 3, 2024
  • A person in an apparel store can be seen through a Black Friday sign in a store window.
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    Kena Betancur via Getty Images
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    Winners and losers of Black Friday 2024

    With deals all spread out and e-commerce surging even on Thanksgiving Day, the red-letter event seems to be losing its punch.

    By Nov. 30, 2024
  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Amazon Haul and the state of retail

    Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.

    By Retail Dive Staff • Nov. 28, 2024
  • Two people with shopping bags, walking down the street on a snowy day.
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    vgajic via Getty Images
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    Why stores still spark joy around the holidays

    Online shopping has surged over the years, but it’s hard to replicate the discovery — and fun — of going to stores.

    By Nov. 26, 2024
  • Two Bogg bags in various sizes made for Target.
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    Courtesy of Bogg
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    Target adds Bogg to its assortment

    The brand, known for its colorful tote bags, will land in the mass merchant early next month.

    By Howard Ruben • Nov. 25, 2024
  • An assortment of Olive & June's press-on nails
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    Courtesy of Olive & June
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    Olive & June to be acquired by Hydro Flask owner for $240M

    Olive & June’s founder and CEO Sarah Gibson Tuttle will remain on the team as the nail care company joins Helen of Troy’s portfolio of brands.

    By Nov. 22, 2024
  • A person with long hair carries a stack of boxes.
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    Courtesy of Stitch Fix
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    Column

    The Weekly Closeout: Stitch Fix adds stylist profiles, NRF and RILA respond to overtime rule block

    The apparel box retailer is introducing customers to the brains behind its boxes while retail organizations express relief to a ruling on overtime pay.

    By Retail Dive Staff • Nov. 22, 2024
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart slashes US delivery costs by 40% per order

    Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

    By Max Garland • Nov. 21, 2024
  • Target's white bullseye logo on a beige storefront at night.
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    Nate Delesline III/Retail Dive
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    Target misses Q3 earnings expectations, lowers guidance

    The retailer will focus on deals and value as consumers become pickier with discretionary purchases.

    By Nov. 20, 2024
  • Adam Driver in an Amazon ad
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    Retrieved from Amazon on November 20, 2024
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    Adam Driver turns 5-star Amazon reviews into theatrical monologues

    The Hollywood star amps up the drama of “deeply personal” reviews in time for Black Friday week and Cyber Monday deal events.

    By Chris Kelly • Nov. 20, 2024
  • Walmart storefront sign.
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    Kaarin Vembar/Retail Dive
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    Walmart raises guidance boosted by strong revenue, e-commerce growth

    Store improvements, an accelerated digital presence and a growing advertising business is separating the retailer from its competitors, according to analysts.

    By Nov. 19, 2024
  • A 670,500-square-foot, e-commerce center for Ulta Beauty.
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    Retrieved from Clayco on October 23, 2024
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    Ulta Beauty bets big on market fulfillment center model

    As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.

    By Alejandra Carranza • Nov. 18, 2024
  • Person sits on an oversized chair with a computer and a Christmas tree, presents and Santa hat in the background.
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    Ivan Pantic via Getty Images
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    US holiday retail sales to reach $1 trillion

    About a quarter of those sales will occur online this year, a Forrester report predicts.

    By Tatiana Walk-Morris • Nov. 14, 2024