Electronic sales rebound during Black Friday, Cyber Monday period

After eight straight quarters of revenue declines in the sector, spending grew 3.5% during the two weeks ending Dec. 7, according to Circana analysis.

By Tatiana Walk-Morris • Dec. 20, 2024

Retail hiring down 5% in November

A shift in seasonal hiring from traditional retail roles to transportation and warehousing positions is underway, according to a new report.

By Howard Ruben • Dec. 20, 2024

Explore the Trendline➔

Inside the 2024 holiday season

Retailers are navigating the effects of inflation as retail’s most important quarter looms.

By Retail Dive staff

Amazon workers on strike amid the holiday rush

Thursday’s action at various Teamsters locals comes days after the release of a Senate report critical of working conditions at the e-retailer’s warehouses.

By Daphne Howland • Dec. 19, 2024

Nearly half of Gen Z shoppers to buy holiday gifts from Chinese marketplaces

Though U.S. shoppers are slow to trust it, Temu has become the top Chinese e-commerce platform, surpassing competitors like Shein and TikTok Shop, an Omnisend survey found.

By Tatiana Walk-Morris • Dec. 19, 2024

Over 157M expected to shop in stores, online on Super Saturday

According to the NRF, half of those with shopping to finish will do so online, while 37% will head to department stores.

By Nate Delesline III • Dec. 17, 2024

AI to influence over $200B in holiday sales

That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report. 

By Tatiana Walk-Morris • Dec. 17, 2024

5 retailers that need a great 2024 holiday season

Some companies are coming off a tough quarter, while others switched leadership or are dealing with changing consumer behavior. But all of these retailers need a W. 

By Kaarin Moore • Dec. 17, 2024

Dick’s Sporting Goods partners with Xavier Worthy on a ‘holiday shopping sprint’

The campaign with the Kansas City wide receiver is the latest from the athletics retailer, which has partnered with a number of professional athletes throughout the season.

By Tatiana Walk-Morris • Dec. 16, 2024

Gap launches elevated subbrand designed by Zac Posen

The line’s debut collection is holiday themed, with future launches planned for the spring.

By Laurel Deppen • Dec. 16, 2024

Lessons from a record-breaking cyber week 2024

Black Friday and Cyber Monday 2024 broke records, testing retail systems and strategies. So, what’s next?

Dec. 16, 2024

The Weekly Closeout: Adidas headquarters searched, Amazon starts selling cars

The activewear brand is under investigation for tax and customs compliance, while the e-commerce giant is offering Hyundai cars through Amazon Autos.

By Retail Dive Staff • Dec. 13, 2024

Over half of holiday shoppers already use or plan to use AI

According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.

By Xanayra Marin-Lopez • Dec. 12, 2024

TikTok Shop sales surpass $100M on Black Friday

The platform reported that sales tripled compared to last year, even as its future in the U.S. is uncertain.

By Tatiana Walk-Morris • Dec. 11, 2024

Target launches generative AI gift finder

The Bullseye Gift Finder debuted with a focus on toys and provides shoppers with personalized product recommendations. 

By Tatiana Walk-Morris • Dec. 10, 2024

How retailers prepped their supply chains for 2024’s holiday crunch

Companies adjusted inventory and marketing strategies to accommodate the shorter Black Friday to Christmas timeframe.

By Philip Neuffer • Dec. 10, 2024

E.l.f. brings shopping to the speakeasy with Virtual Luxe Lounge

The beauty brand’s 3D online experience allows members of its loyalty program to shop holiday product drops and access exclusive coupons.

By Jessica Deyo • Dec. 9, 2024

From stress to success: How AI Agents redefined holiday customer support in 2024

AI Agents stepped up in BFCM 2024, ensuring smooth shopping without support headaches

Dec. 9, 2024

The Weekly Closeout: ThredUp sells Remix for $1 and who really won Black Friday?

The resale business sold most of the European company to Florin Filote for one euro, while early reports suggest On and Amazon scored sales during the holiday.

By Retail Dive Staff • Dec. 6, 2024

Black Friday weekend shopping traffic exceeds NRF predictions

More consumers made purchases during the period than anticipated, and both stores and mobile shopping saw gains year over year.

By Tatiana Walk-Morris • Dec. 5, 2024

How identity and urgency propelled email and text revenue across Black Friday and Cyber Monday

 TextTriggered emails and texts drove $4 billion in BFCM 2024 sales—learn the keys to this year’s success.

By Tim Glomb, VP of Digital, Content & AI • Dec. 4, 2024

Simon sees traffic bump during Black Friday weekend

The mall company has bucked the trend of declining in-store traffic during the industry’s busiest shopping period.

By Tatiana Walk-Morris • Dec. 3, 2024

Nearly 75% of baby boomers plan to use pay-later services this holiday season

Consumers in that generation are often on fixed incomes and mindful of avoiding high-interest credit card debt, according to Splitit CEO Nandan Sheth.

By Howard Ruben • Dec. 3, 2024

Cyber Monday spending hits $13.3B: Adobe

It remains the biggest online shopping day, but the five-day period starting on Thanksgiving brought in over $41 billion online.

By Nate Delesline III • Dec. 3, 2024

Why Google Shopping turned holiday gift-giving into a game show

A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.

By Chris Kelly • Dec. 3, 2024

Over half of consumers turn to TikTok for gift inspiration

Shoppers are seeking out videos of unboxing products, customer reviews and user experience to sway their purchasing decisions, per an MGH survey.

By Tatiana Walk-Morris • Dec. 2, 2024