Operations

  • A Big Lots storefront with a cloudy gray sky
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    Nate Delesline III/Retail Dive
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    Big Lots to start going-out-of-business sales

    The move comes as the company lays off over 500 employees at its corporate headquarters.

    By • Dec. 20, 2024
  • A warehouse worker pushes a large cart of packages.
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    Courtesy of Amazon
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    Amazon, OSHA reach settlement over worker safety

    Nine of 10 citations were withdrawn, though the e-tailer has agreed to pay more than 90% of the penalties and inspections continue, according to the Department of Labor.

    By • Dec. 20, 2024
  • Container yard port Explore the Trendline➔
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    Courtesy of DHL
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    Trendline

    Inside retail supply chains

    Companies looking to curry favor with customers, trim logistical expenses and improve efficiency, are reorganizing operations.

    By Retail Dive staff
  • Walmart cart outside of a Florida supermarket on Nov. 18 24
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    Joe Raedle via Getty Images
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    The Weekly Closeout: Walmart to invest $1.3B in Chile and what Nike’s stumble means for Foot Locker

    The big-box retailer’s plans include 70 new stores across Chile, while the sportswear giant’s DTC about-face could be a boon to Foot Locker.

    By Retail Dive Staff • Dec. 20, 2024
  • An Amazon warehouse employee wearing a festive hat scans a package.
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    Octavio Jones / Stringer via Getty Images
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    Retail hiring down 5% in November

    A shift in seasonal hiring from traditional retail roles to transportation and warehousing positions is underway, according to a new report.

    By Howard Ruben • Dec. 20, 2024
  • A Dollar Tree storefront with parked cars and blue skies
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    Nate Delesline III/Retail Dive
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    Dollar Tree names Michael Creedon permanent CEO

    Creedon, the retailer’s chief operating officer, has been serving as interim chief since November and takes the helm as it navigates several major initiatives.

    By • Dec. 19, 2024
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    Spencer Platt via Getty Images
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    Amazon workers on strike amid the holiday rush

    Thursday’s action at various Teamsters locals comes days after the release of a Senate report critical of working conditions at the e-retailer’s warehouses.

    By • Dec. 19, 2024
  • Exterior shot of a Birkenstock store.
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    Courtesy of Birkenstock
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    Birkenstock closes out its fiscal year on a high note

    The German footwear brand is carefully calibrating its wholesale and direct-to-consumer strategies, with plans to grow its store count by 50% next year.

    By • Dec. 19, 2024
  • A person displays their open wallet and cards
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    Joe Raedle / Staff via Getty Images
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    CFPB swats at retail credit cards

    The federal agency warned companies issuing credit cards about illegal tactics, specifically calling out promotions that turn into “bait-and-switch” offers.

    By Lynne Marek • Dec. 19, 2024
  • A storefront with riding mowers, wheelbarrows and other garden equipment out front.
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    Courtesy of Tractor Supply
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    Tractor Supply plans big last-mile delivery upgrade

    The retailer’s multiyear initiative will lead to more bulky products delivered via its in-house network, Chief Supply Chain Officer Colin Yankee said.

    By Max Garland • Dec. 19, 2024
  • The outside of a Best Buy store.
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    Bruce Bennett / Staff via Getty Images
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    Best Buy leans on distribution upgrades for faster delivery

    The electronics retailer opened a new distribution center in Texas and upgraded technology at a New York facility.

    By Philip Neuffer • Dec. 19, 2024
  • A composite photo of two mall anchors.
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    photo of Dillard's at Illinois Centre Mall by Mike Kalasnik; Macy's photo and composite by Daphne Howland/Retail Dive
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    Deep Dive

    Should Macy’s be more like Dillard’s? Maybe.

    Activist investors are focused on finances, but the struggling department store may benefit more from studying its rival’s retail chops.

    By • Dec. 19, 2024
  • A black and white police car is parked in front of a Walmart store at night
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    Nate Delesline III/Retail Dive
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    Walmart tests in-store body cameras for employees

    The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.

    By • Dec. 18, 2024
  • With puffy clouds in a blue sky, bushes surround a store with the name "JC Penney" in white letters. The store entrance is a brick arch.
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    "JC Penney" by Mike Mozart is licensed under CC BY 2.0
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    J.C. Penney loss narrows in Q3 as sales declines continue

    The department store has more flexibility than others attempting a turnaround, but ongoing top-line weakness clouds its longer-term prospects.

    By • Dec. 18, 2024
  • An Express storefront at King of Prussia mall in Pennsylvania
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    Permission granted by Express
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    SEC charges Express with failing to disclose $1M in perks to former CEO

    The agency did not impose a penalty, though, in part because the apparel retailer self-reported.

    By • Dec. 17, 2024
  • Worried man sitting on a couch looks at a laptop.
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    Kosamtu via Getty Images
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    Slow website? It’ll cost you.

    Three-quarters of consumers have simply abandoned a cart because of a slow website, Liquid Web found.

    By Kristen Doerer • Dec. 17, 2024
  • A medium-skinned person joins a protest, with pro-union signs in Spanish behind them
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    Stephanie Keith via Getty Images
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    Allegations of unsafe working conditions at Amazon come to a head with Senate probe, strike threat

    “Our employees’ safety is and always will be our top priority,” an Amazon spokesperson said Monday.

    By Caroline Colvin • Dec. 17, 2024
  • Taylor Swift book promotion for Target.
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    Courtesy of Target
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    5 retailers that need a great 2024 holiday season

    Some companies are coming off a tough quarter, while others switched leadership or are dealing with changing consumer behavior. But all of these retailers need a W. 

    By • Dec. 17, 2024
  • Vera Wang at the Met Gala.
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    Aliah Anderson via Getty Images
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    Vera Wang sells namesake brand to WHP Global

    Wang will become a shareholder and continue to lead the label’s creative direction.

    By Laurel Deppen • Dec. 16, 2024
  • An Academy Sports + Outdoors storefront.
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    Courtesy of Academy Sports and Outdoors
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    Academy Sports and Outdoors to expand Nike offerings amid declining sales

    In April next year, the sporting goods retailer intends to introduce “full assortments” of the brand into more than 140 stores.

    By Tatiana Walk-Morris • Dec. 16, 2024
  • A model wears a white maxi dress with black boots in a photoshoot.
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    Courtesy of Gap Inc.
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    Gap launches elevated subbrand designed by Zac Posen

    The line’s debut collection is holiday themed, with future launches planned for the spring.

    By Laurel Deppen • Dec. 16, 2024
  • People walking by stores and crossing the street in a city, with a small red car in a wide crosswalk.
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    Daphne Howland/Retail Dive
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    Deep Dive

    Nordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.

    The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say.

    By • Dec. 16, 2024
  • A Dollar General storefront with a sign that reads: "Dollar General".
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    Brandon Bell via Getty Images
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    Dollar General scales back on temporary warehouses

    The retailer plans to rely more on self-owned distribution centers to boost performance and capacity.

    By Philip Neuffer • Dec. 16, 2024
  • An RH store in Alabama
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    The image by Harrison Keely is licensed under CC BY 4.0 / Edited by Nate Delesline/Retail Dive
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    RH to open 9 new design galleries next year in North America, Europe

    The luxury home furnishings retailer also said possible tariff spikes are unlikely to affect margins as it works to eliminate sourcing from China.

    By • Dec. 13, 2024
  • Tall trees in front of a bike, boat and ski store.
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    Daphne Howland/Retail Dive
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    L.L. Bean confirms layoffs of up to 3% of Maine HQ workforce

    The outdoor retailer earlier this year announced plans to expand its store footprint, despite sales declines in 2023.

    By • Dec. 13, 2024
  • Shoppers walking by an Under Armour store.
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    Cara Salpini/Retail Dive
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    Under Armour holds first investor day in 6 years

    Capping off a difficult year, CEO Kevin Plank outlined the brand’s strategy to get back to growth through marketing reinvestment and product innovation.

    By • Dec. 13, 2024