Operations


  • A Bed Bath & Beyond label scar is seen on a beige storefront with a blue sky.
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    Nate Delesline III/Retail Dive
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    Beyond to acquire Kirkland’s IP for $5M — and plans to license it back

    Kirkland’s will run stores for both retailers while Beyond will be able to appoint directors to Kirkland’s board.

    By Dani James • May 12, 2025
  • A person goes live on TikTok for QVC Group
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    Courtesy of QVC Group
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    QVC CEO: Our consumers are ‘heavily distracted by current events’

    The company, which is working to become a live social shopping company, reported a 10% revenue drop in Q1 and swung to a loss. 

    By May 12, 2025
  • A woman puts clothing into an RFID self-checkout kiosk Explore the Trendline
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    Thai Liang Lim via Getty Images
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    Trendline

    How retailers are deploying in-store technology

    Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

    By Retail Dive staff
  • A mall store with a "JC Penney" banner in white letters on a wood-paneled background.
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    Daphne Howland/Retail Dive
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    J.C. Penney swings to a loss

    Last year’s sales declines and steep net loss put the retailer at the bottom of the struggling department store sector, an analyst said.

    By May 12, 2025
  • Barbie dolls are seen at a Target store on October 25, 2021 in Houston, Texas.
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    Brandon Bell via Getty Images
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    Mattel names CFO amid tariff pressure

    The leadership change comes as the California-based toymaker lands squarely in the crosshairs of President Donald Trump’s tariff push.

    By Maura Webber Sadovi • May 12, 2025
  • Treasury Secretary Scott Bessent appears before the House Financial Services Committee on May 7, 2025, in Washington, D.C.
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    Pete Marovich via Getty Images
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    US, China agree to reduce tariff rates for 90 days

    By Wednesday, the two countries will charge 10% baseline duties and remove certain retaliatory levies that pushed rates over 100%.

    By Philip Neuffer • May 12, 2025
  • A cake on a white cake stand against a mint green wall. A bowl of lemon slices is positioned in front.
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    Courtesy of Michaels
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    Michaels deepens assortment of baking and entertaining products

    The launch of over 700 items comes as the craft retailer works to capture share left behind in the wake of the Party City and Joann bankruptcies.

    By Howard Ruben • May 12, 2025
  • People walking down the street.
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    Daphne Howland/Retail Dive
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    Why retail’s e-commerce disruption era is over

    Brick-and-mortar stores drive the vast majority of core retail sales, and that won’t change any time soon, according to a report from commercial real estate firm Colliers.

    By May 12, 2025
  • Closeup of an entrance to a department store.
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    Permission granted by Liza Amlani, Retail Strategy Group
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    Column

    The Weekly Closeout: Hudson’s Bay lands ‘several’ bids and Trump threatens Mattel with tariffs

    None of the Canadian retailer’s bids are from insiders. Meanwhile, the president responded to the toy brand's statements on diversifying its supply chain.

    By Retail Dive Staff • May 9, 2025
  • Exterior of an Allbirds store in Washington, D.C.'s Georgetown neighborhood
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    Caroline Jansen/Retail Dive
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    Despite 18% sales drop, Allbirds says it could return to top-line growth in Q4

    The footwear brand’s new product lineup is set to hit shelves this fall and a refreshed store concept at one location is leading to higher sales.

    By May 9, 2025
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Permission granted by Target
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    One year later, Target calls express self-checkout a success

    The retailer’s self-checkout limits led to shorter transaction times and more customers choosing staffed registers.

    By Bryan Wassel • May 9, 2025
  • People milling about in front of a store, with trees on each side.
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    Daphne Howland/Retail Dive
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    REI Union’s successful ‘Vote No’ campaign leaves 3 board seats empty

    The outdoor category has faltered with the end of its pandemic boom, and the retailer reported a 2024 net sales decline, though losses narrowed.

    By May 9, 2025
  • An illuminated Mattress Firm storefront at night.
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    Courtesy of Mattress Firm
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    Mattress Firm taps AI platform to improve inventory flow

    Using Invent.ai technology, the retailer will aim to upgrade demand forecasting and distribution center replenishment.

    By Kelly Stroh • May 8, 2025
  • A white car is parked in front of a store, in a space toward the left.
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    Daphne Howland/Retail Dive
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    Warby Parker posts first quarterly net profit since going public

    The brand is working to mitigate tariff impacts, but has already had to raise prices on some lenses and accessories.

    By Dani James • May 8, 2025
  • A Crocs storefront
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    Cara Salpini/Retail Dive
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    Crocs yanks guidance, citing trade uncertainty

    The company recently joined with other footwear brands to urge the Trump administration to exempt the category from tariffs.

    By May 8, 2025
  • Headshot of Nader Kabbani
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    Courtesy of Hims & Hers
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    Hims & Hers hires former Amazon exec as Q1 revenue doubles

    Nader Kabbani, who spent almost 20 years at the e-commerce giant, joins the health startup as chief operations officer.

    By Tatiana Walk-Morris • May 8, 2025
  • People gathered around a microphone, with U.S. flags behind them.
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    Retrieved from Senate Democrats/YouTube.
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    Senate Dems push for small business tariff exemption

    Under a bill introduced this week, duties imposed when President Donald Trump declared a national emergency would not apply to goods imported or used by small companies.

    By May 7, 2025
  • A GameStop storefront
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    Daphne Howland/Retail Dive
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    GameStop sells its Canadian business

    Entrepreneur Stephan Tetrault acquired the business for an undisclosed amount, adding to his list of toy and gaming ventures.

    By Dani James • May 7, 2025
  • A Hydro Flask water bottle.
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    "Hydro Flask" by Tony Webster is licensed under CC BY 2.0
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    Helen of Troy CEO out after 14 months

    Noel Geoffroy, who was previously the company’s chief operating officer, has exited the company after taking on the top spot in March 2024.

    By Howard Ruben • May 7, 2025
  • Mattel launches its PlayBack program.
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    Courtesy of Mattel
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    Mattel warns of price increases amid tariff pressure

    The toy manufacturer is accelerating a pullback from China, which already accounts for less than 20% of its U.S. imports, a distinct advantage over rivals.

    By May 7, 2025
  • Rite Aid blames latest bankruptcy on retail operations

    The drugstore retailer cites reluctant customers and recalcitrant vendors, but its crippling debt overshadows all.

    By May 7, 2025
  • Walmart cart outside of a Florida supermarket on Nov. 18 24
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    Joe Raedle via Getty Images
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    Walmart debuts ‘Grow with US’ program for small businesses

    As small businesses brace for tariff impacts, Walmart is pairing them with mentors and showcasing their products as part of its new initiative.

    By Tatiana Walk-Morris • May 6, 2025
  • A yellow Nike storefront with a mural of runners on the outside.
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    Courtesy of Nike
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    Nike names new brand president as Hill shuffles leadership structure

    As part of a reorganization, Amy Montagne will now lead the Nike brand, while 26-year veteran Heidi O’Neill is retiring.

    By May 6, 2025
  • A Rite Aid pharmacy storefront
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    Permission granted by Rite Aid
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    Rite Aid files for bankruptcy 8 months after exiting Chapter 11

    The drugstore retailer is in talks to sell itself, but could liquidate its entire footprint if no buyers emerge.

    By Updated May 6, 2025
  • Two Skechers sneakers are pictured on a store display advertising a sale.
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    Brandon Bell via Getty Images
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    Skechers to go private in $9.4B deal

    3G Capital is paying $63 per share in cash, which analysts say represents a bet that the footwear sector will be profitable in the long term despite tariffs.

    By Laurel Deppen • May 5, 2025
  • Kirkland’s eyes additional $5M in funds from Beyond as fourth-quarter sales drop

    The home retailer, which saw net income fall more than 20% in Q4, will use the money in part to open Bed Bath & Beyond Home and Overstock stores.

    By Dani James • May 5, 2025