Operations: Page 29


  • PetSmart storefront.
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    Kaarin Vembar/Retail Dive
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    PetSmart taps former Foot Locker chief as CEO

    Ken Hicks — who was also previously the chief executive at Academy Sports and Outdoors — replaces J.K. Symancyk, who left last month.

    By Howard Ruben • Oct. 24, 2024
  • An Amazon employee walks by a Pac-Sun store window carrying a Pac-Sun bag.
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    Courtesy of Amazon
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    Amazon to end same-day delivery service from retailers’ local stores

    The program, called Amazon Today, will operate until Jan. 24, as the company streamlines its fast shipping offerings.

    By Max Garland • Oct. 24, 2024
  • A Macy's building with the word "Believe" written on it in bright lights. Explore the Trendline
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    Cara Salpini/Retail Dive
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    Trendline

    A look at the 2025 holiday season

    From price-conscious shoppers to ever-changing tariffs, retailers have a lot to juggle this holiday season.

    By Retail Dive staff
  • Customers move through a crowded department store with holiday decorations.
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    Jeenah Moon / Stringer via Getty Images
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    Holiday hiring hurdles have retailers banking on cross-training, incentives

    Fewer employers plan to hire seasonal help this year, and labor shortages are at least partly to blame.

    By Kate Tornone • Oct. 24, 2024
  • Interior of a store.
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    Permission granted by Sam's Club
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    Inside the Store: Sam’s Club unveils its store of the future

    Shoppers must use Scan & Go at the newly opened Dallas-area location, which boasts a large sushi island, pizza-making robot and more e-commerce fulfillment tools.

    By Catherine Douglas Moran , Sam Silverstein • Oct. 24, 2024
  • A Bed Bath & Beyond sign on a brick facade with clear blue sky
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    Nate Delesline III/Retail Dive
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    Beyond to lay off 20% of workforce

    Chief Product Officer Carlisha Robinson was terminated without cause Tuesday, according to a regulatory filing.

    By Nate Delesline III • Oct. 23, 2024
  • Tupperware bowl full of fruit on a table.
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    Courtesy of Tupperware
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    Lender group to buy Tupperware out of bankruptcy

    The lenders, which include Stonehill Capital Management Partners and Alden Global Capital, are offering $63.8 million in debt relief and about $23.5 million in cash.

    By Nate Delesline III • Oct. 23, 2024
  • Wayfair launches paid loyalty program

    For $29 a year, the online retailer is offering customers free shipping, early access to major sales events and 5% back in rewards on purchases.

    By Howard Ruben • Oct. 23, 2024
  • A container ship docked at Pier 400 located at the Port of Los Angeles.
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    Courtesy of Port of Los Angeles
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    Retail inventories in good shape for holidays: NRF CEO

    Matthew Shay said companies averted disruptions related to the East and Gulf Coast port strike by moving goods early.

    By Alejandra Carranza • Oct. 23, 2024
  • A Target storefront with the company's signature red color scheme and bullseye logo
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    Courtesy of Target
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    Target cuts prices on 2K items for the holiday season

    It's the second time in less than six months the retailer lowered prices. By the end of the year, the company said it will have reduced prices on 10,000 products.

    By Nate Delesline III • Oct. 22, 2024
  • A pharmacist holds a bag, with shelves of medications in the background.
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    Courtesy of Walmart
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    Walmart adds pharmacy to same-day delivery

    The retail giant said it’s responding to a top request from its customers. The option is now available in six states and will expand nationally.

    By Oct. 22, 2024
  • Poshmark introduces shoppable Poshmark Stories feature
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    Courtesy of Poshmark
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    Poshmark scraps new fees after seller outcry, sales hit

    The resale marketplace instituted a suite of changes earlier this month, but is already abandoning them this week.

    By Oct. 22, 2024
  • Exterior of a grocery store.
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    Courtesy of Whole Foods Market
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    Amazon pilots small-format grocery concept

    The test store in Chicago is meant for quick fill-in grocery runs and aims to reduce the number of retailers shoppers have to visit to complete shopping trips.

    By Peyton Bigora • Oct. 22, 2024
  • People inside and outside a store.
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    Courtesy of REI Co-op
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    REI sticks to store expansion plans despite declines

    Amid layoffs, falling sales, widening losses and some turmoil at unionized locations, the outdoor retailer seeks a path to growth.

    By Oct. 21, 2024
  • A gray and white Bed Bath & Beyond store.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond stores to return with Kirkland’s partnership

    The companies will open neighborhood, small-format stores, and Beyond will invest $25 million in Kirkland's in a combined debt and equity transaction.

    By Nate Delesline III • Oct. 21, 2024
  • A factory with rows of Bangladeshi garment workers behind their sewing machines working on fashion garments
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    Allison Joyce / Stringer via Getty Images
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    Deep Dive

    Why apparel companies embrace supplier scorecards

    The tool can help build more transparent sourcing relationships and better measure supply chain metrics.

    By Kelly Stroh • Oct. 21, 2024
  • An Amazon delivery van made by Rivian sits in a neighborhood.
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    Courtesy of Amazon
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    Amazon to deploy AI tech in delivery vans

    Vision-Assisted Package Retrieval aims to help drivers quickly find packages and save time on routes.

    By Max Garland • Oct. 21, 2024
  • Model with images of holiday items
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    Permission granted by Pinterest
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    Sponsored by Pinterest

    3 actionable steps to optimize your holiday campaign performance at every stage of the funnel

    Plan more proactively — and in turn, meet your sales goals with maximum efficiency.

    Oct. 21, 2024
  • A new BuyBuy Baby storefront in Iselin, New Jersey
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    Permission granted by BuyBuy Baby
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    BuyBuy Baby to close all stores less than a year after relaunch

    The company said the move will allow it to transform "into a digital-first brand, focusing all our energy on providing an exceptional online shopping experience."

    By Nate Delesline III • Oct. 18, 2024
  • A view from below of the CVS sign on the center of a building, with a vertical blue HealthHub sign to its right.
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    Mario Tama via Getty Images
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    CVS replaces CEO Karen Lynch with exec David Joyner

    The financially struggling company also pulled its earnings guidance, citing increased medical cost pressures in its health benefits unit.

    By Emily Olsen • Oct. 18, 2024
  • The exterior of H&M's pop-up in New York City's Nolita neighborhood. There are metallic silver mannequins in the window with a red background.
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    Courtesy of H&M
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    Column

    The Weekly Closeout: Foot Locker partners with the Chicago Bulls, H&M pops up in New York

    The footwear retailer’s deal includes a series of community events, in-store activations and more, while the apparel retailer’s pop-up store runs for two months.

    By Retail Dive Staff • Oct. 18, 2024
  • A series of beauty displays at an Ulta Beauty shop-in-shop inside of a Target.
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    Cara Salpini/Retail Dive
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    Ulta looks to open 200 stores over the next 3 years as it plots growth in a tough market

    Chief Financial Officer Paula Oyibo noted that this year and next “will be transitional years” as competition intensifies and category demand normalizes.

    By Oct. 18, 2024
  • The back of a white sneaker with red trim.
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    Courtesy of Adidas
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    Adidas global sales exec to depart this month

    Arthur Hoeld, a 26-year veteran of the sports apparel brand, will be replaced by Mathieu Sidokpohou, who arrived four years ago.

    By Oct. 18, 2024
  • Popshelf shop-in-shop at DG Market
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    Courtesy of Dollar General Popshelf shop-in-shop release
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    Popshelf updates all stores to new format, will exit Dollar General locations

    The higher-priced dollar store concept is rolling out a new app and loyalty program, with plans to exit its DG Market shop-in-shops.

    By Nate Delesline III • Oct. 18, 2024
  • A white storefront with a blue Container Store logo on it.
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    Courtesy of The Container Store
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    Beyond to invest $40M in The Container Store

    As part of the deal, an assortment of Bed Bath & Beyond merchandise will be offered at The Container Store's brick-and-mortar locations.

    By Nate Delesline III • Oct. 16, 2024
  • Foxtrot
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    Brett Dworski/Retail Dive
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    Foxtrot relaunches delivery, reopens third location

    Restoring e-commerce services marks the beginning of a return to form for Foxtrot after a tumultuous past several months.

    By Brett Dworski • Oct. 16, 2024