Operations: Page 38


  • A person with spiky hair wearing a blue suit, blue tie and white shirt.
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    Tibrina Hobson via Getty Images
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    Funko agrees to $2M settlement to resolve claims it misled investors

    Multiple lawsuits claim the company failed to disclose sales and operational troubles — and that executives used inside information to enrich themselves.

    By Aug. 6, 2024
  • A Big Lots storefront with a cloudy gray sky
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    Nate Delesline III/Retail Dive
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    Big Lots may close up to 315 stores

    The retailer requires “significant changes to the business model to continue as a going concern,” analysts said.

    By Nate Delesline III • Aug. 5, 2024
  • A Macy's building with the word "Believe" written on it in bright lights. Explore the Trendline
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    Cara Salpini/Retail Dive
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    Trendline

    A look at the 2025 holiday season

    From price-conscious shoppers to ever-changing tariffs, retailers have a lot to juggle this holiday season.

    By Retail Dive staff
  • People milling about in front of a store, with trees on each side.
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    Daphne Howland/Retail Dive
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    REI lays off 7 employees as it reorganizes experiences division

    The outdoor retailer said the cuts, which are the latest in a string of layoffs at the company, are part of an “evolving business strategy.”

    By Aug. 5, 2024
  • FTC v. Welsh Carson and USAP
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    RiverNorthPhotography via Getty Images
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    FTC chair presses for investigation into high grocery prices

    Lina Khan said an inquiry would “shed light” on why food prices and grocers’ profits have stayed elevated even as inflation has come down.

    By Peyton Bigora • Aug. 5, 2024
  • A storefront with a blue sign in the background that says "Mercari."
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    Courtesy of Mercari
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    Mercari opens first physical store in Los Angeles

    Mercari on Melrose includes a spot for sellers to list items, a dedicated DIY and events space, and a partner pop-up area. 

    By Tatiana Walk-Morris • Aug. 5, 2024
  • An Amazon worker with a cart sorts packages in a warehouse aisle packed with Amazon packages.
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    Justin Sullivan via Getty Images
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    Amazon moves up Black Friday inventory deadline for sellers

    The e-commerce giant wants products in a week earlier than in 2023 as it looks to maintain fast Prime delivery speeds during its busiest time of year.

    By Max Garland • Aug. 5, 2024
  • A JD Sports employee puts a Nike shoebox into a bag.
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    Courtesy of JD Sports
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    Nike, JD Sports expand connected loyalty program to the US

    The move makes JD Sports the first global partner of the connected program, and comes as Nike leans back into wholesale.

    By Aug. 2, 2024
  • A sign for an Ikea furniture store is seen on February 26, 2024 in Round Rock, Texas.
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    Brandon Bell via Getty Images
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    ‘Months of obfuscation’: Ikea’s evidence destruction costs $566K

    A court had ordered the employer to produce email files related to ongoing age discrimination litigation.

    By Caroline Colvin • Aug. 2, 2024
  • Exterior of a brick building with the Etsy name on it.
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    Courtesy of Etsy
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    Etsy to launch paid buyer membership program

    Etsy Insider, which comes as Q2 sales rise 3%, includes benefits like free domestic shipping on “millions” of items — at no cost to sellers. 

    By Tatiana Walk-Morris • Aug. 1, 2024
  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair revenue down 1.7% in Q2 as category remains challenged

    But the online home goods retailer was able to narrow its losses and CEO Niraj Shah said a turnaround in the sector could be on the horizon.

    By Aug. 1, 2024
  • People walking past a clothing store window.
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    Daphne Howland/Retail Dive
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    Uniqlo expands brick-and-mortar footprint in Canada

    The apparel retailer will open four stores in the country this fall in its quest to reach 200 stores in North America by 2027.

    By Aug. 1, 2024
  • A primark storefront with customers walking past
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    Daphne Howland/Retail Dive
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    Primark hires COO to head up supply chain

    Nigel Jones aims to help the Ireland-based retailer expand its footprint and make its supply chain greener.

    By S.L. Fuller • Aug. 1, 2024
  • A customer scanning their phone at an Amazon Just Walk Out terminal
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    Courtesy of Amazon
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    Amazon’s checkout technology is getting an AI upgrade

    Just Walk Out is rolling out an advanced AI model that the company says will make its system more accurate and efficient, and less costly to implement.

    By Jeff Wells • Aug. 1, 2024
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    Cara Salpini for Retail Dive
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    Adidas CEO: ‘You have to be more American to be successful in America’

    With sales in North America down 7% in Q2, CEO Bjørn Gulden said the athletics retailer is leaning into American sports like basketball and baseball.

    By July 31, 2024
  • Walmart has agreed to acquire smart TV maker Vizio in a $2.3 billion cash deal.
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    Scott Olson via Getty Images
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    Deep Dive

    As retail media networks widen their scope, is a reckoning inbound?

    Expanding into offsite media like open-web programmatic could alleviate supply pressures but opens a whole new can of worms for the category.

    By Peter Adams • July 31, 2024
  • A bright green facade says "Joann" in white capital letters, and "handmade happiness" in white script. A mural in various shades of green depicts a cityscape.
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    Courtesy of Joann
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    Joann CFO out amid leadership revamp

    The crafts retailer, fresh out of bankruptcy, has brought on new executives in tech, operations and merchandising.

    By July 30, 2024
  • A slightly tilted image of a storefront, closeup, with the words "Bed Bath & Beyond."
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    Daphne Howland/Retail Dive
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    Beyond ‘remains in the red’ as it prepares to relaunch Zulily

    The company said it hit its Q2 revenue target and improved its bottom line, but sales are in decline. 

    By Nate Delesline III • July 30, 2024
  • A customer prepares a box for a return
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    Anna Gorbacheva via Getty Images
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    How return policies fit into retail customer experience

    No-questions-asked return policies have fallen by the wayside for retailers. Just ask L.L. Bean.

    By S.L. Fuller • July 30, 2024
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon responsible for hazardous items sold by third-party sellers, federal agency says

    The U.S. Consumer Product Safety Commission said the e-commerce giant, as a distributor of products that don’t meet safety standards, bears responsibility for their recall.

    By Nate Delesline III • July 30, 2024
  • Saks Off 5th shakes up merchandising team

    After chief merchant Mara Sirhal left for QVC, the off-pricer, involved in a proposed merger with Neiman Marcus, reevaluated its leadership structure.

    By July 30, 2024
  • A person slices a Meati Crispy Cutlet on a white cutting board that sits on a coral-colored counter.
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    Courtesy of Meati Foods
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    Meati Foods new CCO, CEO look to avoid plant-based pitfalls

    The mycelium-based meat maker is looking to go back to its roots and nail down its messaging in a burgeoning category.

    By Elizabeth Flood • July 30, 2024
  • A worker using food waste reduction technology.
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    Courtesy of Walmart
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    Walmart brings food waste reduction tech to 1.4K stores

    The retailer partnered with organics recycler Denali to install technology that separates food from packaging. 

    By Catherine Douglas Moran • July 29, 2024
  • A Target employee folds women's apparel on the sales floor
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    Permission granted by Target
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    Target launches denim take-back event

    As back-to-school season kicks off, the retailer is offering 20% off a new denim purchase to consumers who trade in up to five pieces of used denim. 

    By Nate Delesline III • July 29, 2024
  • A headshot of a person with bobbed blond hair and bangs, wearing red lipstick and smiling.
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    Courtesy of Qurate Retail Group
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    Saks Off 5th chief merchant jumps to QVC

    Mara Sirhal leads merchandising amid the home shopping giant’s “Age of Possibility” turnaround effort, focused on women over 50.

    By July 29, 2024
  • A UPS worker delivers boxes in Manhattan on April 26, 2022 in New York City.
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    Spencer Platt via Getty Images
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    UPS defends higher peak surcharges ahead of shorter holiday season

    The magnitude of the added fees surprised one analyst, but CEO Carol Tomé said the carrier's pricing is in line with anticipated demand.

    By Max Garland • July 29, 2024