Operations: Page 4


  • A phone user browses Depop's mobile app.
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    Courtesy of Depop
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    Depop names permanent CEO

    Peter Semple, who officially takes the helm on Friday, has been serving in the role on an interim basis since May.

    By Howard Ruben • July 28, 2025
  • The outside of an Ulta Beauty store.
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    Lokibaho via Getty Images
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    Ulta Beauty eyes AI agents amid growth plans

    The company is working on the tech foundation to enable adoption, which it hopes will lead to improved employee and customer experiences. 

    By Lindsey Wilkinson • July 28, 2025
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt. Explore the Trendline
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    Permission granted by Target
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and pricing. 

    By Retail Dive staff
  • The exterior of Hoka's New York City flagship store
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    Courtesy of Elias Parise/Hoka
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    Hoka brick-and-mortar stores ‘the primary venue for full-price sales’

    With the brand’s customers tending to look for price breaks online, Deckers is looking to expand retail partnerships as well as its own stores.

    By July 25, 2025
  • Sydney Sweeney for American Eagle Outfitters.
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    Courtesy of American Eagle Outfitters
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    Column

    The Weekly Closeout: Phlur gets acquired and American Eagle’s stock soars

    Private equity firm TSG Consumer will acquire the fragrance brand in a deal that keeps Phlur Creative Director Chriselle Lim in her role.

    By Retail Dive Staff • July 25, 2025
  • A Walmart storefront showcases its refreshed brand identity, with a new typeface and the spark logo set apart as a standalone asset.
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    Permission granted by Walmart
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    Walmart bets big on AI with ‘super agent’ strategy

    The retailer is centralizing AI capabilities to avoid fragmentation, noting that the technology is already being utilized by 900,000 associates.

    By July 25, 2025
  • Mattel recently opened the first Uno Social Club in Las Vegas at the Palms Casino Resort.
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    Courtesy of Mattel
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    Mattel to keep roughly half of US toys below $20

    Even as net sales fell 6% in Q2, the company’s CEO doesn’t see consumers as any more price sensitive compared to a year ago.

    By July 25, 2025
  • A Guitar Center signage hangs outside a storefront against a blue sky backdrop
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    The image by JeepersMedia is licensed under CC BY 2.0
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    Guitar Center brings AI assistant to the store floor

    The Rig Advisor tool compares gear in real time and provides live inventory updates.

    By July 24, 2025
  • Tractor Supply to ramp up store openings, with plans for 100 new locations next year

    Buoyed by a strong Q2, the rural retailer reiterated its outlook for the year, including strength in the top and bottom lines.

    By July 24, 2025
  • Rob Smith, Centric Brands
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    Courtesy of Centric Brands
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    Centric Brands names president of kids’ division

    Rob Smith, founder of The Phluid Project, comes with leadership experience from Macy’s and Victoria’s Secret.

    By Howard Ruben • July 23, 2025
  • Information about the Bee app. Bee was acquired by Amazon.
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    Retrieved from Bee on July 23, 2025
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    Amazon snaps up AI wearables company Bee

    The e-commerce giant said the deal, for an undisclosed amount, has yet to close. 

    By July 23, 2025
  • A customer browses Levi's jeans at a store in Chicago on Jan. 29, 2024.
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    Scott Olson via Getty Images
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    Levi’s boosts inventory to navigate tariff, shipping disruptions

    The company also expects ongoing transformation initiatives, including a consolidation of its distribution center network, to further insulate it from long-term impacts.

    By Philip Neuffer • July 23, 2025
  • Two trees and a planter across from a clothing store.
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    Daphne Howland/Retail Dive
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    Vuori plots international growth with 15 stores

    The activewear brand, which will open two locations this fall, has expanded its e-commerce presence to an additional 11 countries as it looks to grow overseas.

    By July 22, 2025
  • The interior of Ernesta New York City showroom
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    Courtesy of Ernesta
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    Ernesta opens New Jersey showroom as it expands its offline presence

    The store in Summit marks the DTC rug brand’s fourth location opened this year.

    By Howard Ruben • July 22, 2025
  • person bends over and picks up a stack of packages from a porch step
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    SDI Productions via Getty Images
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    Consumer ire over delivery mishaps shifts from shippers to merchants

    E-commerce retailers are struggling to meet consumers’ rising expectations for faster delivery, according to InsureShield Shipping Insurance.

    By Michael Brady • July 22, 2025
  • A person with white wired headphones and a white bag stands outside a clothing store.
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    Daphne Howland/Retail Dive
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    Lululemon expands to Italy with first store in Milan

    The opening, which came years later than initially planned, is part of a broader international expansion strategy as growth stalls in the U.S.

    By Tatiana Walk-Morris • July 21, 2025
  • A selection of brightly-colored bottles from hair care brand Function of Beauty at Target.
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    Cara Salpini/Retail Dive
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    Function of Beauty names new CEO

    Monica Belsito was chief marketing officer at Sabra Dipping Company and, before that, founding CMO at feminine products company Lola.

    By July 21, 2025
  • An exterior corner of a Macy's store.
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    Daphne Howland/Retail Dive
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    Apparel, department stores struggling the most under US trade policy, analysis shows

    A pause in some tariffs lessens the profitability hit, but costs are higher and “the consumer environment remains difficult,” Moody’s Ratings said.

    By July 21, 2025
  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    Walmart cuts market coordinator role

    The mass retailer is eliminating the position, which supported its market managers, and also plans to take a more tailored approach to staffing its training centers.

    By July 21, 2025
  • Woman shopping infront of shopping screen in store
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    Permission granted by Acumera
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    Sponsored by Acumera

    Why modern stores need smarter networks

    Retailers need networks capable of supporting expanded technology as consumers increasingly demand personalized shopping experiences.

    July 21, 2025
  • Saks Global struggles continue as Q1 sales, profit decline

    The company beat its own expectations and says it’s making progress, though analysts warn it’s losing customers to Bloomingdale’s and Nordstrom.

    By July 18, 2025
  • Two people stand together in a cream-colored room by a table.
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    Courtesy of E.l.f. Beauty
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    Column

    The Weekly Closeout: Rhode’s road to growth and department store sales wobble

    The Hailey Bieber-founded beauty brand could soon reach $500 million, while the department store sector fell in June.

    By Retail Dive Staff • July 18, 2025
  • Sur La Table CEO Dan Goldman
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    Courtesy of Sur La Table
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    Sur La Table taps Gap Inc. veteran as president

    Dan Goldman led brand strategy across the Banana Republic and Athleta banners, as well as corporate strategy and development at the broader company.

    By Howard Ruben • July 18, 2025
  • A street lamp tilts right as the white storefront of a "Nordstrom Rack" location tilts left, as sun streams in a light blue sky. Vertical bars decorate the building above and below the word "Rack."
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    Daphne Howland/Retail Dive
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    Nordstrom names Dollar General exec Kelly Dilts CFO

    The appointment comes shortly after the department store went private through a deal with the Nordstrom family and El Puerto de Liverpool.

    By Alexei Alexis • July 18, 2025
  • A Lowe's employee in a red vest walks alongside a customer through a store aisle.
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    Courtesy of Lowe's
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    Lowe’s links end-user feedback loop to AI tool improvements

    The home improvement retailer has been expanding AI access to employees and tweaking tools with stakeholder input in mind. 

    By Lindsey Wilkinson • July 18, 2025
  • The Nike "swoosh" on the side of a building, with another building seen behind it.
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    Daphne Howland/Retail Dive
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    Nike’s VP of AI is leaving

    Jason Loveland is exiting just weeks after the activewear giant’s vice president of virtual studios announced his departure.

    By July 17, 2025