Sephora announces 2025 Accelerate program cohort

This latest class marks a decade since the launch of the incubator program, which three years ago pivoted to focus on BIPOC founders.

By Xanayra Marin-Lopez • Dec. 20, 2024

Best Buy leans on distribution upgrades for faster delivery

The electronics retailer opened a new distribution center in Texas and upgraded technology at a New York facility.

By Philip Neuffer • Dec. 19, 2024

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Walmart tests in-store body cameras for employees

The retailer is embarking on the pilot program in the name of safety. But one industry advocacy group says higher staffing and improved safety training and protocols are needed.

By Nate Delesline III • Dec. 18, 2024

Bloomingdale’s adds fulfillment option for luxury DTC brands

Shoppers can check on the availability of products via a DTC company’s website and pick up their order at a nearby Bloomingdale’s store.

By Tatiana Walk-Morris • Dec. 18, 2024

Slow website? It’ll cost you.

Three-quarters of consumers have simply abandoned a cart because of a slow website, Liquid Web found.

By Kristen Doerer • Dec. 17, 2024

AI to influence over $200B in holiday sales

That’s a 12% increase compared to last season as retailers leverage the tech to drive personalization, according to a Salesforce report. 

By Tatiana Walk-Morris • Dec. 17, 2024

Nordstrom and Macy’s abandoned the ‘retail inventory method’ after using it for decades. Here’s why.

The accounting practice, embraced by department stores in the 1920s, is outdated, skews key metrics and fosters bad decisions, analysts say.

By Daphne Howland • Dec. 16, 2024

Over half of holiday shoppers already use or plan to use AI

According to Perfect Corp., which offers AI and AR solutions to retailers, consumers are looking for personalized experiences.

By Xanayra Marin-Lopez • Dec. 12, 2024

Chewy returns to member growth with better site experiences

A more convenient in-app experience and positive responses to veterinary clinics helped drive customer growth at the pet goods retailer.

By Bryan Wassel • Dec. 12, 2024

TikTok Shop sales surpass $100M on Black Friday

The platform reported that sales tripled compared to last year, even as its future in the U.S. is uncertain.

By Tatiana Walk-Morris • Dec. 11, 2024

Target launches generative AI gift finder

The Bullseye Gift Finder debuted with a focus on toys and provides shoppers with personalized product recommendations. 

By Tatiana Walk-Morris • Dec. 10, 2024

Peloton’s new app is focused on strength training

The connected fitness company wants to draw more customers, particularly millennial men, to its platform.

By Tatiana Walk-Morris • Dec. 9, 2024

Best Buy launches scheduled parcel delivery

The capability, live in several U.S. markets, allows customers to select a two-hour delivery window up to a week in advance.

By Max Garland • Dec. 9, 2024

E.l.f. brings shopping to the speakeasy with Virtual Luxe Lounge

The beauty brand’s 3D online experience allows members of its loyalty program to shop holiday product drops and access exclusive coupons.

By Jessica Deyo • Dec. 9, 2024

Etsy shuffles C-suite, elevates Depop CEO to chief growth officer

At the same time, the marketplace named a new chief marketer and chief financial officer, and is searching for a new chief technology officer.

By Tatiana Walk-Morris • Dec. 6, 2024

Shrink down at Dollar General after backing away from self-checkout

Hurricanes took a toll in the third quarter and into the fourth, leading the discounter to lower its guidance slightly for the year.

By Daphne Howland • Dec. 5, 2024

Cyber Monday spending hits $13.3B: Adobe

It remains the biggest online shopping day, but the five-day period starting on Thanksgiving brought in over $41 billion online.

By Nate Delesline III • Dec. 3, 2024

Why Google Shopping turned holiday gift-giving into a game show

A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.

By Chris Kelly • Dec. 3, 2024

Over half of consumers turn to TikTok for gift inspiration

Shoppers are seeking out videos of unboxing products, customer reviews and user experience to sway their purchasing decisions, per an MGH survey.

By Tatiana Walk-Morris • Dec. 2, 2024

Dollar General hires technology, distribution execs

Tom Hutchins has been appointed senior vice president of technology, while Kevin Pinchon takes on a role as senior vice president of distribution.

By Howard Ruben • Dec. 2, 2024

The Backroom: Amazon Haul and the state of retail

Join Retail Dive Senior Reporter Daphne Howland and Rick Watson, founder and CEO of RMW Commerce, as they unpack recent retail stories including Amazon’s answer to Temu, Walmart’s progress and Target’s struggles.

By Retail Dive Staff • Nov. 28, 2024

Best Buy says election, economy dampened customer demand in Q3

Revenue fell 3.2% as shoppers avoided big-ticket purchases, but with the election over and the heart of the holiday sales season ahead, the retailer is optimistic about Q4.

By Nate Delesline III • Nov. 26, 2024

Walmart updates virtual store with seasonal shopping features

Four new holiday environments showcase a selection of gifts curated by content creators and inspired by social media trends.

By Tatiana Walk-Morris • Nov. 25, 2024

Amazon Live to feature Martha Stewart, Jennifer Hudson on Black Friday

The company is partnering with TalkShopLive to showcase Amazon’s Black Friday deals via live shopping shows. 

By Tatiana Walker-Morris • Nov. 22, 2024

Walmart slashes US delivery costs by 40% per order

Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

By Max Garland • Nov. 21, 2024