Lowe’s to rebrand, add features to its Digital Home Platform

MyLowe’s Home will debut in the spring, as the retailer aims to enhance the homeowner experience through AI. 

By Tatiana Walk-Morris • Jan. 17, 2025

Retailers have made progress on phasing out harmful chemicals, nonprofits say

Reports from Toxic-Free Future and Clean Production Action analyzed how companies are addressing PFAS, PVC and other chemicals of concern in plastics, packaging and more.

By Maria Rachal • Jan. 17, 2025

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Ulta Beauty has big plans for its personalization efforts in 2025

The company’s strategy includes putting a customer-centric lens on operations and investing in methods that can drive customer lifetime value.

By Bryan Wassel • Jan. 16, 2025

At NRF, 40,000 humans contemplate AI

Artificial intelligence is useful to many areas of retail, from sourcing to customer service, making it a hot topic during this year’s Big Show. 

By Daphne Howland • Jan. 16, 2025

Memorable quotes from NRF’s 2025 Big Show

Retail executives discussed the future of AI, the store experience and personalization at this year’s conference. 

By Daphne Howland and Kaarin Moore • Jan. 16, 2025

Amazon offers ad tech to retailers in retail media land grab

The cloud-based Amazon Retail Ad Service allows retailers to manage contextually relevant campaigns on their own e-commerce sites.

By Peter Adams • Jan. 15, 2025

How American Eagle’s chief marketer avoids AI’s ‘generic creative’ trap

At NRF’s Big Show, Craig Brommers addressed mounting production demands but said delegating more work to AI is a “scary” prospect.  

By Peter Adams • Jan. 15, 2025

Amazon to end Prime Try Before You Buy

AI feature adoption is reducing the need for physical try-ons, the company said.

By Nate Delesline III • Jan. 13, 2025

Campaign Trail: Dollar Shave Club gets back to its disruptive roots

The direct-to-consumer trailblazer is updating its irreverent streak after a period at Unilever that “neutered” the brand’s edginess, per CEO Larry Bodner.

By Chris Kelly • Jan. 13, 2025

How Walmart’s latest brand refresh reinforces bigger digital ambitions

The first such update since 2008 for the big-box store introduces more vibrant colors and promotes its spark logo as a stronger stand-alone brand asset.

By Peter Adams • Updated Jan. 14, 2025

AI at the retail edge: What’s possible now

Concrete examples of how AI and GenAI at the edge can help retailers address major challenges.

By Samir Sandesara, Dell Technologies • Jan. 13, 2025

How TikTok Shop is changing the way brands reach customers

As a potential ban looms, brands like Nike and E.l.f. Beauty are leveraging the social media platform to win over Gen Z.

By Xanayra Marin-Lopez • Updated Jan. 10, 2025

DoorDash enters deal with Ibotta to expand digital promotions offering

The tie-up aims to push savings opportunities and coupons to shoppers on everyday purchases across categories, such as beauty and home improvement.

By Peyton Bigora • Jan. 8, 2025

Holiday e-commerce hits a record as shoppers choose phones over stores

Consumers sought out deals but inflation didn’t really tamp down demand during the season, according to the latest figures from Adobe Analytics.

By Daphne Howland • Jan. 8, 2025

8 retail trends to watch in 2025

Each year brings unique headwinds and tailwinds. From increased attention on DEI efforts to the shifting nature of DTC, this is what we’ll be following in 2025.

By Retail Dive Staff • Jan. 7, 2025

Sodexo plans nearly 100 tech-forward campus c-stores

“Food Hive” locations can feature cashless payment options and an assortment of goods from local businesses.

By Jessica Loder • Jan. 7, 2025

Instacart links with Samsung on shoppable fridge tech

The multi-year partnership will allow people to order groceries from the screens of select Samsung refrigerators.

By Catherine Douglas Moran • Jan. 7, 2025

Holiday shoppers spent global record $1.2 trillion online

Both retailers and consumers used AI to enhance shopping experiences. But consumers have also returned 28% more merchandise than last year, according to Salesforce. 

By Nate Delesline III • Jan. 7, 2025

TikTok Shop expands collectibles categories

The social commerce company is broadening its collectibles and focusing on authentication, as a potential U.S. ban looms.

By Tatiana Walk-Morris • Jan. 3, 2025

Perfect Corp expands into luxury fashion with Wannaby acquisition

The company was acquired from Farfetch so Perfect Corp can broaden its virtual try-on capabilities into categories like shoes, bags and apparel. 

By Kaarin Moore • Jan. 2, 2025

What Amazon is doing to fight fake reviews

Reviews are a cornerstone of Amazon’s business, so it is pushing back with strict policies, proactive detection and enforcement action.

By Kristen Doerer • Jan. 2, 2025

Amazon boosts recycled content, reduces inks for device packaging

In addition to the sustainability measures for Kindle, Echo and Fire TV products, the company added a tactile feature to aid consumers with visual impairments.

By Katie Pyzyk • Jan. 2, 2025

[Podcast] Geolocation and the Customer Journey

Find out how geolocation tools bridge the gap between physical and digital shopping.

By Retail Dive's studioID • Jan. 1, 2025

The Backroom: Doug Stephens looks to 2025 and beyond

The retail and brand expert discusses the hype around AI, how marketers can preserve human creativity and his optimism about the future.

By Retail Dive Staff • Dec. 26, 2024

Sephora announces 2025 Accelerate program cohort

This latest class marks a decade since the launch of the incubator program, which three years ago pivoted to focus on BIPOC founders.

By Xanayra Marin-Lopez • Dec. 20, 2024