From DTC to IRL: Why Dirty Lemon is taking the retail plunge

The Instagram darling has thrived online, but CEO Zak Normandin believes the brand’s new cashierless "Drug Store" will yield stronger customer relationships — and better shopper data.

By Emma Liem Beckett • Sept. 20, 2018

Amazon unveils new Echo devices, Alexa features

The company rolled out 15 new Alexa-enabled products Thursday, including microwaves, clocks, amplifiers and car gadgets, among other devices.

By Dan O'Shea • Sept. 20, 2018

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Amazon Scout gamifies shopping recommendations

The personalization service is currently limited to furniture, home decor and women's shoes, though the company promises "more categories coming soon."

By Dan O'Shea • Sept. 20, 2018

Bloomberg: Amazon reportedly mulling 3K Amazon Go stores by 2021

Up to 10 of the cashierless convenience stores could open this year, and 50 may be slated for 2019, sources told Bloomberg.

By Dan O'Shea • Sept. 20, 2018

CommerceHub debuts last-mile delivery solution for big ticket items

Active Delivery Management is expected to streamline last-mile delivery of large merchandise for the supply chain platform and its retailer clients.

By Dan Alaimo • Sept. 20, 2018

4 Walmart execs to join e-commerce acquisition Flipkart

India is the hottest country in retail and Walmart doesn't want to be left behind. It is installing new leaders months after it bought the e-commerce marketplace.

By Dan Alaimo • Sept. 19, 2018

Victoria’s Secret’s Pink revamps loyalty with mobile app

The app's redesign includes links to Campus Rep brand ambassadors, first looks at new products, games and member-only shopping events.

By Natalie Black (Koltun) • Sept. 19, 2018

Amazon reportedly plotting 8 new Alexa devices this year

New voice assistant-enabled devices could be unveiled before the month is over, CNBC reports.

By Dan O'Shea • Sept. 18, 2018

Shopify brings AR features to mobile commerce platform

More small businesses can now offer immersive experiences for shoppers to closely inspect products before buying.

By Robert Williams • Sept. 18, 2018

Chicago Amazon Go store becomes first outside Seattle

The e-commerce giant takes the cashierless concept beyond its home turf. 

By Dan O'Shea • Sept. 18, 2018

Facebook to gain most from big digital holiday ad spend

Digital advertising tops the marketing wish list for two-thirds of retailers, with a huge chunk going to Facebook and Instagram, reported Reveal Mobile.

By Dan Alaimo • Sept. 18, 2018

Google rolls out shoppable images ahead of the holidays

The features aim to help marketers expand their reach during the holiday season, when 61% of consumers say they're open to buying from new retailers.

By Erica Sweeney • Sept. 17, 2018

Mobile to drive 68% of holiday e-commerce traffic

The holiday season looks promising, with Salesforce predicting 13% sales growth — but they need to prepare for an early start, especially on mobile.

By Dan Alaimo • Sept. 17, 2018

RepairClinic rebrands to highlight anti-counterfeit promise

The parts supplier is trumpeting its manufacturer guarantee aimed at fighting counterfeits and shaking up the e-commerce market for appliance parts.

By Dan O'Shea • Updated Sept. 18, 2018

L'Oréal Paris tries on web-based AR makeup sampling

This is one of the first indications that the cosmetics giant is expanding the use of AR technology developed by Modiface after acquiring the startup in March.

By Robert Williams • Sept. 14, 2018

E-commerce shoppers expect free shipping, branded giveaways

Nearly all shoppers now say free shipping and returns make them more likely to become a repeat customer, according to a survey from Dotcom Distribution.

By Dan O'Shea • Sept. 14, 2018

Container Store tracks appointments with voice tech

The storage retailer reported customer satisfaction and workflow improvements after it deployed in-ear voice technology combined with smart appointment scheduling — an industry first.

By Dan Alaimo • Sept. 14, 2018

Tech firms team up to expand WeChat Pay, Alipay in North America

Citcon and GK Software are hoping to attract more Chinese tourist spending to North American merchants through an app integration.

By Dan O'Shea • Sept. 13, 2018

7-Eleven rolls out Apple Pay, Google Pay to all US stores

As its tech expansion continues, 7-Eleven will soon accept mobile payments from the primary wallet apps in all 8,000 domestic stores.

By Dan Alaimo • Sept. 13, 2018

Amazon, Good Housekeeping prep Mall of America holiday shop

Customers can test 150 products and buy via Amazon's mobile app or scannable SmileCodes.

By Robert Williams • Sept. 13, 2018

Shoclef app puts social spin on personal shopper trend

The startup unveiled a marketplace app that blends social networking features with personal shopping capabilities.

By Dan O'Shea • Sept. 13, 2018

Study: Mobile commerce to overtake e-commerce by 2019

Click-and-collect and mobile order-ahead are encouraging consumers to shift their purchasing online, 451 Research said.

By Robert Williams • Sept. 12, 2018

Walmart plans to test in-store wireless charging technology

The move may save the retail giant on electricity costs and boost employee productivity.

By Dan O'Shea • Sept. 12, 2018

Amazon to take 50% of US e-commerce share by 2023

Online retail sales will pass $1 trillion two years sooner than previous predictions, according to a report from FTI Consulting.

By Dan Alaimo • Sept. 12, 2018

Walmart expands test of giant grocery vending machine

The automated kiosk allows customers to retrieve online orders in just a few seconds, without having to interact with employees.

By Alicia Kelso • Sept. 12, 2018