Survey finds many retailers have paid off ransomware hackers

Retailers admit to paying ransoms to hackers, but a newly formed group within the industry designed to promote payment security could help stop the practice. 

By Dan O'Shea • June 14, 2018

Report: Microsoft creating cashierless tech to battle Amazon Go

The tech giant could be emerging as a new 800-pound gorilla in the cashierless checkout technology market, according to Reuters.

By Dan O'Shea • June 14, 2018

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

What's going on underneath your AI?

From hiring to customer service, artificial intelligence rules many domains that once required the delicate human touch. 

By Alex Hickey • June 14, 2018

75% of smart home device purchasers value interoperability

Consumers say seamless integration of smart home devices is more important to them than brand loyalty, according to a new study.

By Dan Alaimo • June 14, 2018

Home Depot's solar deal with Tesla flames out

Home Depot’s partnership for solar products is a casualty of job cuts at Tesla, and its drive to reach profitability this year.

By Dan Alaimo • June 14, 2018

Zara fights off currency blows with record Q1 sales

Spanish fast-fashion company Inditex Group is making good on its new online-offline integration strategy.

By Daphne Howland • June 14, 2018

Amazon dominates Father’s Day digital advertising with 6B impressions, analysis finds

Desktop display ads were the most popular format, used by 73% of brands included in the analysis while mobile display ads  accounted for just 24%.

By Erica Sweeney • June 13, 2018

Alibaba, JD.com race toward faster delivery

The two Chinese e-commerce giants are moving forward with smart logistics projects that could shake up delivery in China and beyond.

By Dan O'Shea • June 13, 2018

Retail IoT could be $94 billion market by 2025

Yet another bit of research reaches the conclusion that the Internet of Things technology is becoming increasingly valuable to retailers.

By Dan O'Shea • June 13, 2018

Instagram, Snapchat extend shopping actions to stories

Adidas and others are helping Instagram launch the product, while Snapchat is working with SeatGeek on a similar initiative.

By Erica Sweeney • June 13, 2018

Las Vegas mall gets a sassy AI chatbot

Jules, a chatty chatbot on Facebook Messenger, hopes to connect with younger shoppers at the Miracle Mile Shops on the Las Vegas Strip.

By Dan Alaimo • June 13, 2018

Rakuten acquires mobile pickup platform Curbside

The deal comes at a time when mobile ordering and pickup are becoming more popular, making the space competitive.

By Robert Williams • June 12, 2018

At Houzz, mobile augmented reality is fueling sales

More than 2 million shoppers have used the site's "View in My Room" app feature since the capability launched, co-founder and president Alon Cohen told IRCE attendees. 

By Dan O'Shea • June 12, 2018

Starship Technologies taps Airbnb exec as CEO

The startup behind wheeled delivery robots designed for sidewalk travel has also raised $25 million more in funding.  

By Dan O'Shea • June 11, 2018

Amazon reportedly picks 2 Chicago sites for Go stores

The e-commerce giant has chosen two sites known for high foot traffic volumes as locations for its first two cashierless convenience stores in the city. 

By Dan O'Shea • June 11, 2018

Is e-commerce killing the merchant buyer?

Not likely, thanks in part to technology that is empowering talented retail merchants and creating opportunities for brands.

By Daphne Howland • June 11, 2018

Shopping apps poised for profitable 2018 after 54% growth

Retailers have a major opportunity in mobile marketing with shopping apps surging in popularity and profitability, according to a new study from Liftoff.

By Dan Alaimo • June 11, 2018

Eloquii banks on stores for growth

Eloquii has gone from a Limited castoff to growing fashion brand serving a niche shopper, online and in stores. 

By Laura Heller • June 8, 2018

H&M tests voice-activated mirrors at NYC flagship

The smooth-talking mirrors deliver high-resolution magazine-cover selfies, style suggestions and discounts.

By Daphne Howland • June 8, 2018

Amazon expands Alexa's reach with Fire TV Cube

The company's newest device is yet another entry into the Amazon ecosystem.

By Dan Alaimo • June 8, 2018

7 ways Walmart is innovating with technology

From new mobile apps for both customers and employees to robots on the store floor, Walmart is using tech to best the competition.

By Laura Heller • June 7, 2018

Retailers need to meet customers where they are

Stores are just one of many touchpoints on the map of a customer's shopping journey, according to a study released at IRCE.

By Dan O'Shea • June 7, 2018

Mobile will drive 72% of growth in online video ad spend

Mobile's share of the online video ad market will grow from 50% this year to 59% by 2023, according to a Forrester study.

By Robert Williams • June 7, 2018

Amazon still dominates e-commerce, but others have room to grow

The company is still top dog, but a crop of smaller upstarts and bricks-and-clicks retailers are reporting stronger growth, according to data presented by Internet Retailer at IRCE.

By Dan O'Shea • June 7, 2018

Amazon makes Echo Look available to all

The company is rolling out the device amid rumors it is considering offering home insurance that would work through its connected devices.

By Dan Alaimo • June 7, 2018