Technology: Page 150
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Amazon reportedly mulling CPG ads for Alexa
The company has been discussing the possibility with Proctor & Gamble and Clorox, and the move would be a big change for Alexa users.
By Daphne Howland • Jan. 3, 2018 -
Forever 21 confirms POS breach captured customer card data
The incident, which was first discovered in November, compromised an unspecified amount of data and was due largely to device encryption being turned off.
By Dan O'Shea • Jan. 3, 2018 -
Trendline
Digital innovation and technology trends in retail
Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.
By Retail Dive staff -
Can Google Home take on Amazon’s Echo in 2018?
Venture capital firm Loup Ventures foresees a year of growth for Google's smart speaker despite Amazon’s early domination of that sector.
By Dan O'Shea • Jan. 3, 2018 -
Dyson opens NYC store on Fifth Avenue
The new space from the upscale appliance maker joins a host of brands opening stand-alone brick-and-mortar shops to spur engagement.
By Daphne Howland • Jan. 3, 2018 -
Opinion
How to build a chatbot rich in functionality
By finding and fixing the biggest bottlenecks of a chatbot, users will have a smoother experience and be more likely to return, writes Botanalytics's lker Koksal.
By Ilker Koksal • Jan. 2, 2018 -
Mobile will catch up to e-commerce by 2021
Retailer investment in mobile web and app experiences, however, may be lagging, according to a Business Insider Intelligence report.
By Dan O'Shea • Jan. 2, 2018 -
Deep Dive
Why beauty will continue to rule retail in 2018
From leaders Sephora and Ulta to relative newcomers Glossier and Birchbox, beauty is killing other sectors. Here's how.
By Cara Salpini • Jan. 2, 2018 -
Holiday returns to reach 1.4M in one day
UPS expects returns to peak Wednesday, on National Returns Day, and Walmart hopes to ease the process with a new mobile app feature.
By Dan O'Shea • Jan. 2, 2018 -
Deep Dive
9 trends that will define marketing in 2018
2017 was the year the industry got its much-needed wake-up call. The question now isn't whether marketers can fix a broken system, but how they'll make it better.
By Peter Adams • Jan. 2, 2018 -
Kroger poised to leap-frog over Walmart, Amazon in seamless checkout
In the new year, Amazon and Walmart will have strong competition in cashier-free checkout as Kroger expands its successful "Scan Bag Go" pilot from 25 to 400 stores.
By Daphne Howland • Dec. 28, 2017 -
Amazon slipping in search
The priority that Google has set for mobile appears to be cutting into Amazon’s previous dominance, though the e-commerce giant still tops in search.
By Daphne Howland • Dec. 28, 2017 -
Study: 5B pounds of retail returns end up in landfills
Returns have increased with the growth of e-commerce, and voice-enabled shopping will likely propel only more, according to a study by Optoro.
By Daphne Howland • Dec. 27, 2017 -
Over 75% of customers want to shop through their TV
"T-commerce" could be on the rise, as customers express interest in buying items from both TV ads and shows.
By Dan O'Shea • Dec. 22, 2017 -
JD.com planning hundreds of unmanned stores
In the race toward automated stores, China's e-commerce titan could get the jump on Amazon, according to new reports.
By Dan O'Shea • Dec. 21, 2017 -
Fraud attempts rise 30% during the holidays
Data breaches, identity theft, account takeover, phishing attacks and friendly fraud are on the rise, according to a new report.
By Dan Alaimo • Dec. 21, 2017 -
ProFlowers enters chatbot frenzy with one-click buy button
Most chatbots have suffered to deliver conversions, but one-click buying could be the answer to reducing friction and closing sales on Messenger.
By Dan O'Shea • Dec. 21, 2017 -
Amazon's Apple TV app breaks record for most launch-week downloads
The truce gives both companies a holiday boost, with big consumer demand for Amazon's new Apple TV app and for Apple TV products being sold on Amazon.
By Dan O'Shea • Dec. 21, 2017 -
Deep Dive
Santa's migrating his toy workshop to the cloud
At the North Pole, the elves were suffering and couldn't keep up with the high volume of orders. Because Santa failed to check the list twice, elves were fulfilling orders from Christmases long past, leading to inefficiency and wasted work.
By Naomi Eide • Dec. 21, 2017 -
Walmart reportedly testing Amazon Go-like store, personal shopping service
Incubated startups at the big-box retailer appear to be chasing younger, wealthier customers with shopping and delivery initiatives that depart from its traditional brick-and-mortar foundation.
By Daphne Howland • Dec. 21, 2017 -
Holiday shoppers shift to long-term financing
Consumers are applying for financing even before they put items in their carts, and many want at least a year to pay, according to new research.
By Daphne Howland • Dec. 21, 2017 -
Deep Dive
The retail winners and losers of 2017
Here are the companies, technologies and trends that soared or sank in 2017.
By Corinne Ruff • Dec. 20, 2017 -
Deep Dive
12 news stories that shaped retail in 2017
From The Limited's bankruptcy to Terry Lundgren's Macy's retirement announcement, here's a look back at the biggest news events from the last 12 months.
By Corinne Ruff • Dec. 20, 2017 -
Lowe's builds out digital capabilities with first CDO
As Lowe's prepares for another year of "digital evolution," will its efforts in cybersecurity, augmented and virtual reality and mobile tech be enough to outpace Home Depot?
By Alex Hickey • Dec. 20, 2017 -
Levi’s debuts shoppable video for holiday gift inspiration
The brand merges an interactive digital experience with e-commerce to appeal to millennial and Gen Z consumers.
By David Kirkpatrick • Dec. 20, 2017 -
Only 8% of retailers have ‘mastered’ omnichannel
Almost all (90%) retailers are embracing omnichannel strategies, but very few feel they have the right plan or technologies in place.
By Dan O'Shea • Dec. 20, 2017
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