Starbucks creates dedicated Mobile Order & Pay store at Seattle HQ

The coffee giant is converting a store in its Seattle headquarters to test new concepts for managing changes in traffic and study the effects on its business.

By Dan O'Shea • April 2, 2017

Study: Only 22% of consumers have engaged with a chatbot

Vibes' 2017 Mobile Consumer Report also found that consumers carefully curate the number of brands that can send them mobile alerts, subscribing to four on average.

By Dan O'Shea • March 30, 2017

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Adidas unveils All Day mobile app for fitness and training

The All Day app, which will integrate with the Adidas Chameleon HR fitness tracker, provides a variety of short-term training routines and practices called Discoveries.

By Dan O'Shea • March 30, 2017

Mastercard acquires behavioral biometrics security firm NuData to boost IoT protections

NuData’s NuDetect product identifies authentic users from potential fraudsters based on behavioral biometric indicators displayed during their online, mobile app and smartphone interactions.

By Dan O'Shea • March 30, 2017

FICO: Compromised debit cards surged 70% in 2016

Compromises of ATMs and merchant devices in the U.S. rose 30%, following a six-fold increase in 2015, and the average duration of a compromise fell from 14 days in 2015 to 11.

By Dan O'Shea • March 29, 2017

Retale guarantees mobile campaigns will boost stores’ foot traffic

The Retale Store Traffic Guarantee promises increased foot traffic to retailers using its platform for localized ad sharing and coupon offers.

By Dan O'Shea • March 29, 2017

Dunkin’ Donuts enables Order Ahead feature through Google’s Waze app

Customers may now order and pay before they arrive at a Dunkin' Donuts location and then skip the line to pick up their purchase when they arrive.

By Dan O'Shea • March 29, 2017

Wal-Mart promotes three tech executives amid ongoing Jet integration

The promotions follow other changes in the highest ranks of the retailer's technology operations, with several executives departing in recent months.

By Dan O'Shea • March 28, 2017

Ikea rolls out smart lighting system

The home automation system, called Tradfri (Swedish for “wireless”), leverages common ZigBee Light Link technology standards for connected light bulbs.

By Dan O'Shea • March 28, 2017

The Container Store gets e-commerce performance boost from Yottaa

The storage and organization solutions retailer continues to build up its online presence and exploit mobile shopping opportunities.

By Dan O'Shea • March 28, 2017

Why retailers need to rethink what they think about mobile

Smartphones now account for a quarter of online retail sales in the U.S., a year-over-year increase of 41%. But the mobile shopping experience remains far from optimal — and users are impatient.

By Jason Ankeny • March 28, 2017

10 Items or Less: The future of brick and mortar (yes, it does have one)

Each week, Retail Dive Editor Jason Ankeny weighs in on the industry headlines and trends capturing his attention. This time around: Technology, tuxedos and trouble.

By Jason Ankeny • March 28, 2017

Bazaarvoice, TurnTo Networks team to boost consumer-generated content for retailers

The partnership allows TurnTo’s brand clients the opportunity to syndicate ratings and reviews across the Bazaarvoice Retailer Network, which includes more than 5,000 retail and brand websites.

By Dan O'Shea • March 28, 2017

Study: 13% of all iPhones in use have Apple Pay activated

Fewer than a third of the top 100 digital retailers now accept Apple Pay, according to new research from venture capital firm Loup Ventures.

By Dan O'Shea • March 27, 2017

Amazon completes its first public US drone delivery

A Prime Air drone delivered a box of sunscreen to an outdoor location at the Amazon-hosted MARS 2017 conference in Palm Springs, CA.

By Dan O'Shea • March 27, 2017

Under Armour set to drop another 3D-printed shoe

The limited-edition Futurist features a dynamic lattice network midsole for cushioning, as well as a compression lace system with an external sleeve and zipper, complete with SpeedForm upper for a secure fit.

By Dan O'Shea • March 26, 2017

Amazon adds more unlocked smartphones to Prime discount program

The Alcatel A30 and Moto G5 Plus have joined Prime Exclusive Phones, which offers discounts on brand-name unlocked mobile devices featuring ads and product recommendations on their lockscreens.

By Dan O'Shea • March 26, 2017

Distil: Bot attacking websites in effort to steal gift card balances

GiftGhostBots use a rolling list of number combinations to test about 1.7 million gift card account numbers per hour in attempts to gain access to those cards and request balance information.

By Dan O'Shea • March 26, 2017

Announcing our new weekly newsletter — Retail Dive: Mobile Commerce

Smartphones now account for a quarter of online retail sales in the U.S., a year-over-year increase of 41%. Here's a newsletter to help you maximize the mobile commerce opportunity.

By Jason Ankeny • March 24, 2017

Lowe’s targets store navigation with latest augmented reality app

Customers in select locations can use smartphones enabled with Google’s Tango AR technology to search for products, add them to a shopping list and locate the item within the store.

By Dan O'Shea • March 23, 2017

Adobe touts integrations with Amazon's Alexa, Microsoft's HoloLens

The integration of Adobe Experience Cloud technologies with Amazon’s open APIs for Alexa allows the virtual assistant to tap into customer profiles and other user-specific data to drive greater levels of personalization.

By Dan O'Shea • March 23, 2017

Tulip tries on True Fit to give store associates personalization power

The retail tech startups will pilot new shopper personalization capabilities at Kate Spade stores later this year.

By Dan O'Shea • March 23, 2017

Starbucks enabling ordering via voice in Alexa-enabled Ford vehicles

The coffee colossus said it now has about 9 million mobile paying customers, with one in three of those using its Mobile Order & Pay app.

By Dan O'Shea • March 22, 2017

Shipt adds Costco to grocery delivery list

The online grocery marketplace and delivery service plans to serve 50 markets and to more than 30 million households by the end of the year.

By Dan O'Shea • March 22, 2017

LG Electronics preps mobile payments launch

LG Pay will rely on magnetic secure transmission, which simulates magnetic stripe payments by transmitting a magnetic signal from the phone when the device is held against a merchant’s payment card reader.

By Dan O'Shea • March 22, 2017