E-retailers Saks, Saks Off 5th, The Bay resort to layoffs amid turmoil in tech

In 2021, HBC split the online and brick-and-mortar operations of its companies to gain financial and talent advantages. Now, all three spinoffs are cutting jobs.

By Daphne Howland • Jan. 25, 2023

How a Black Friday website crash prepped Lowe’s for the pandemic

CEO Marvin Ellison said the 2018 incident spurred changes that paid off two years later when the retailer saw a huge surge in demand.

By Kaarin Moore • Jan. 25, 2023

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

DOJ slams Google to end ‘monopolistic grip’ on digital advertising

Following a previous antitrust suit focused on search, the DOJ now has its sights set on the firm’s alleged “stranglehold” on the ad-tech ecosystem. 

By Chris Kelly • Jan. 25, 2023

JanSport introduces adaptive backpack collection

The backpacking company modified its original models to meet the needs of those with limited mobility.

By Xanayra Marin-Lopez • Jan. 24, 2023

Walmart launches dedicated e-commerce site for businesses

Walmart Business aims to save time and money for small business owners who buy from the retailer to support their own businesses.

By Nate Delesline III • Jan. 23, 2023

Levi Strauss hires Nordstrom vet as chief digital officer

Jason Gowans, who will report to Michelle Gass, will help grow the company’s direct-to-consumer business.

By Tatiana Walk-Morris • Jan. 23, 2023

5 ways Target is pushing customer-driven innovations in omnichannel, grocery

Ease, joy and affordability are key pillars of the company's efforts to build on its “Targét” reputation, executives said at NRF’s Big Show.

By Catherine Douglas Moran • Jan. 23, 2023

Retail media in real life: stores are the next big retail media channel

Discover how retailers and brands can take the benefits of retail media in store.

By Sumant Yeramilly • Jan. 23, 2023

3 ways AI can supercharge sizing to help apparel brands boost conversion, reduce returns and personalize the retail experience

We highlight three key ways your apparel brand can leverage AI and machine learning to increase conversion and personalize retail both online and in stores.

Jan. 23, 2023

GameStop lays off employees, plans to close Kentucky distribution center

The retailer’s 630,000-square-foot Shepherdsville location is now listed as available for lease starting July 1. 

By Dani James • Jan. 20, 2023

Web3 fashion startup Syky raises $9.5M

The company aims to entice shoppers with incentives tied to its non-fungible token.

By Tatiana Walk-Morris • Jan. 19, 2023

Shein to add 1,000 more designers to its incubator program in 2023

The fast-fashion retailer has brought in nearly 3,000 participants to its Shein X initiative, which helps fund them through the apparel creation process.

By Tatiana Walk-Morris • Jan. 19, 2023

Farfetch’s chief brand and growth officers exit

At the same time, the company made several leadership appointments, including a president of Americas and a new CEO of its Browns business.

By Tatiana Walk-Morris • Jan. 19, 2023

Pinterest’s chief shopping officer moves to adviser role

Julie Bornstein joined the company through its acquisition of her AI shopping platform The Yes in June.

By Dani James • Jan. 19, 2023

L’Oréal’s VC fund makes first metaverse investment with Digital Village

The beauty company is following the digital trend with a minority investment through its venture capital fund.

By Xanayra Marin-Lopez • Jan. 19, 2023

Google Cloud rolls out AI-driven inventory tech

The system uses machine learning to automatically identify items on store shelves using images taken from multiple angles.

By Sam Silverstein • Jan. 19, 2023

Uniqlo is banking on RFID tech to help drive international growth

The retailer is counting on digital innovation to help drive store growth in North America and Europe, according to Fast Retailing CIO Takahiro Tambara.

By Nate Delesline III • Jan. 18, 2023

Delaware North scores big wins by offering a fast, frictionless in-store experience

Technology alleviates bottlenecks and creates a convenient alternative to traditional checkout.

Jan. 17, 2023

Volumental tests shoe fitting technology with Under Armour ahead of global expansion

The company claims that its technology reduces in-store returns and generates higher sales.

By Tatiana Walk-Morris • Jan. 12, 2023

L’Oréal unveils makeup applicator for consumers with limited mobility

The beauty company introduced HAPTA technology to assist users with varying fine motor skills, and will pilot it through Lancôme this year.

By Dani James • Jan. 12, 2023

NRF forms cyberthreat intelligence partnership

The association will work with the Retail & Hospitality Information Sharing and Analysis Center to help combat cyberattacks and protect consumer data.

By David Jones • Jan. 12, 2023

Meta implements new system for addressing algorithmic ads bias

VRS marks the first time the company’s advertising falls under direct court oversight and could be a wake-up call for others using algorithms to target ads.

By Peter Adams • Jan. 11, 2023

EVgo and Amazon team up for voice-enabled EV charging

The companies will direct drivers to area chargers and enable them to pay from inside the vehicle using the Alexa voice assistant. 

By Jessica Loder • Jan. 11, 2023

Build-A-Bear names chief technology officer

Dara Meath will lead the retailer’s tech team and support the company’s ongoing digital transformation.

By Kaarin Moore • Jan. 10, 2023

Amazon expands ‘Buy with Prime’ to all US merchants

With help from SaaS platform BigCommerce, the e-commerce giant is even looping sellers outside its own marketplace into its ecosystem.

By Daphne Howland • Jan. 10, 2023