Shoppers who use AR less likely to return purchases: Snap

A new study by the social commerce platform shows that 66% of shoppers who use augmented reality tech are less likely to return items. 

By Tatiana Walk-Morris • June 21, 2022

Retail tech is elevating CX unlocking efficiencies

The COS smart store in California is leveraging the gStore digital retail app to combine the ideal aspects of e-commerce and in-store shopping to provide unique and personalized experiences customers want but can only get in person.

By Omar Sofradzija • June 21, 2022

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Walmart, Roku partner to evolve shoppable streaming ads 'beyond the QR code'

The retailer is the exclusive partner on a new feature that allows people to purchase products with a few taps of their remote.

By Peter Adams • June 17, 2022

Maybelline launches mental health podcast

The new show “I’m Fine, You?” is part of the brand’s efforts to destigmatize conversations around anxiety and depression.

By Tatiana Walk-Morris • June 17, 2022

McKinsey: Metaverse may create $5 trillion in value by 2030

The research firm found that up to $2.6 trillion of that value could be in e-commerce.

By Dani James • June 17, 2022

Amazon drone delivery to take off in California

The e-commerce giant is still in talks with regulators for the permits it needs to deliver light packages in less than an hour.

By Max Garland • June 15, 2022

Victoria's Secret's Happy Nation brand launches Roblox hub

The digital-only tween brand launched in April with plans to enter the metaverse — a first for Victoria's Secret.

By Tatiana Walk-Morris • June 15, 2022

Adidas sues Nike for alleged patent infringement, targets mobile applications

Adding to the legal battles between the two retailers, the latest suit targets Nike Run Club, Nike Training Club and the SNKRS app.

By Dani James • June 15, 2022

Retailers grapple with e-commerce's drag on profits: report

The online channel is a must, but it’s costly, and scale doesn’t help much, according to research conducted by Ipsos for Publicis Sapient and Salesforce.

By Daphne Howland • June 14, 2022

PayPal strives to improve checkout

The company aims to improve the checkout experience for both merchants and consumers, with new services being tested this year, CEO Dan Schulman said.

By Lynne Marek • June 14, 2022

Recycled cotton company Recover raises $100M in funding led by Goldman Sachs

The latest round of funding speaks to the need for innovation in an industry that creates tons of waste annually.

By Dani James • June 13, 2022

Hype vs. Not Hype: Data reveals consumer preferences for sustainability and the metaverse

What do consumers really expect from shopping sustainably, virtually and more?

June 13, 2022

Timberland brings boot innovation to the metaverse with Fortnite island

The custom space features a virtual iteration of its real-world design lab and varied biomes for visitors to explore wearing experimental “Metaboots.”

By Peter Adams • June 10, 2022

Amazon launches virtual try-on for shoes

The new mobile feature, currently only available on iOS, allows customers to try on thousands of shoe styles from brands like Puma and Reebok.

By Dani James • June 9, 2022

Twitter releases Product Drops feature to let shoppers track new merchandise

Users of the social media platform can select a “remind me” button when a brand tweets about an upcoming launch to be notified when it’s about to drop.

By Tatiana Walk-Morris • June 9, 2022

Forever 21, Barbie launch summer collection available in the metaverse

The limited-edition Barbie Summer 2022 Collection will be available online, in stores and at the Forever 21 Shop City on Roblox.

By Tatiana Walk-Morris • June 8, 2022

H&M tests smart mirrors at COS stores in a bid for a more personalized experience

Fitting room mirrors can identify products, including the size and color, and provide customized product or styling recommendations.

By Tatiana Walk-Morris • June 7, 2022

Apple joins buy now, pay later boom

Apple Pay Later will let users split the cost of an Apple Pay purchase into four equal payments over a six-week period, with no interest or fees. 

By Jonathan Berr • June 7, 2022

Tommy Hilfiger expands Roblox partnership

The company joins other retailers who have worked with the platform, despite surveys showing not all consumers fully comprehend the metaverse yet.

By Tatiana Walk-Morris • June 6, 2022

The power of more Curiously Human™ digital experiences in retail

LivePerson’s AI-powered Conversational Cloud™ helps brands build meaningful relationships with their consumers, while delivering real business outcomes.

June 6, 2022

The unmissable retail impact of leveraging the right PropTech solution

See how Aspire's iEstate solution helped an iconic fashion retailer to digitalize leasing processes.

June 6, 2022

The Honest Company hires EVP of operations, R&D

The DTC brand has hired new executive leaders to steer future growth following its 2021 IPO.

By Tatiana Walk-Morris • June 3, 2022

Pinterest to acquire AI shopping platform The Yes

The Yes, which was founded by former Stitch Fix COO Julie Bornstein, furthers Pinterest's goal of being a personalized shopping destination.

By Dani James • June 3, 2022

Fashionphile opens authentication center, showroom in NYC

The 60,000-square-foot space allows consumers to shop in person, and also houses procurement offices for customers looking to sell.

By Dani James • June 2, 2022

What Trunk Club's demise says about apparel subscriptions

Customers who engage with Nordstrom's stylists, online or in stores, spend more time and money at the retailer. So it's going outside the box.

By Daphne Howland • June 2, 2022