Stitch Fix taps Visa exec as CTO

Sachin Dhawan fills a post left vacant since 2020, when Cathy Polinsky left the apparel e-retailer.

By Daphne Howland • Jan. 24, 2022

7-Eleven introduces subscription delivery service

For $5.95 a month, shoppers can get items delivered by the convenience store in about 30 minutes.

By Kaarin Moore • Jan. 24, 2022

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Saks launches personal styling service

After shoppers take a brief quiz, the retailer will match them with a personal stylist and provide them with tailored recommendations within a day.

By Tatiana Walk-Morris • Jan. 24, 2022

Should retailers be investing in the metaverse?

The opportunity for retailers to get in front of millions of active users to promote or sell physical and virtual goods has officially arrived.

Jan. 24, 2022

Unwrapping the top 21 of 2021 omnichannel retail blogs

View these top retail resources to help navigate the uncertainty of what lies ahead.

By Rose Spicer, Global Head of Retail Marketing, Oracle • Jan. 24, 2022

Settlement in Amazon-Visa dispute may be near

Amazon backed off a threat to stop taking Visa credit cards in the U.K. this week, as both companies issued statements suggesting they'll avoid a pitched battle over "swipe" fees.

By Jonathan Berr • Jan. 20, 2022

Amazon opens first fashion retail store

Amazon Style is now open in Glendale, California, and brings tech and personalization to the forefront of its shopping experience.

By Kaarin Moore • Updated May 25, 2022

5 tech trends to watch in 2022

In an increasingly digital consumer environment, brands need to pick up the pace to stay relevant.

By Maria Monteros • Jan. 20, 2022

Save now, buy later startup raises $25M

Amid the buy now, pay later buzz, fintech Accrue Savings is going a different route. CEO Michael Hershfield said Accrue is on a mission to encourage consumers to save.

By Caitlin Mullen • Jan. 20, 2022

The Bay names Alexander Meyer chief customer officer

Meyer will manage marketing and creative, communication, loyalty initiatives and brand strategy at both The Bay and its offline counterpart Hudson's Bay.

By Tatiana Walk-Morris • Jan. 20, 2022

Walmart adds digital tools to match products with health preferences

A new online and in-app experience includes a "Shop-By-Diet" scanner and dietary profile feature that incorporates wellness criteria into grocery shopping.

By Catherine Douglas Moran • Jan. 19, 2022

Neiman Marcus names new supply chain and technology chiefs

The department store retailer has been sorting out its finances, digital operations and executive leadership over the past few years.

By Tatiana Walk-Morris • Jan. 19, 2022

Walmart signals metaverse plans with trademark applications around virtual goods, NFTs

While plenty of companies are eyeing the tech, a potentially large push from the retailer could go a long way in spurring mainstream consumer adoption.

By Peter Adams • Jan. 19, 2022

Gap taps Frank Ape creator for NFT drop focused on spreading positivity

Making its first crack at the crypto format, the retail brand is trying to gauge what consumers want out of a more digitally-led world.

By Peter Adams • Jan. 18, 2022

Adobe: Holiday e-commerce topped $204B in the US

Online spending rose nearly 9% compared to last year, though typical red-letter days like Black Friday and Cyber Monday took a back seat.

By Daphne Howland • Jan. 13, 2022

Global online sales exceed $1 trillion during the holidays: Salesforce

Despite external challenges, consumers continued to splurge online.

By Maria Monteros • Jan. 12, 2022

J.C. Penney targets IT, e-commerce overhaul with new executives

The incoming CIO and chief digital and transformation officer will guide the company as it carries out its post-bankruptcy digital plans.

By Roberto Torres • Jan. 12, 2022

Il Makiage parent company secures $130M in funding

The recent round, which values Oddity at $1.5 billion, was led by billionaire businessman Thomas Tull and Franklin Templeton, among others.

By Maria Monteros • Jan. 11, 2022

Social commerce to grow 3 times as fast as e-commerce, Accenture predicts

Driven by Gen Z and millennials, shopping on social media platforms is forecast to grow from $492 billion in 2021 to $1.2 trillion by 2025.

By Chris Kelly • Jan. 11, 2022

UPS to handle record 60M returns during peak shipping season

As returns activity increases, reverse logistics have become a vital part of the retail playbook to build customer loyalty. But costs are climbing.

By Max Garland • Jan. 11, 2022

How fashion DTC brands engage with their audiences via SMS

Breaking down the text marketing strategies for top DTC brands such as Princess Polly, LSKD and more.

Jan. 10, 2022

Creating an Uber experience at the B2B checkout: Navigating embedded payments

Learn the four imperatives that B2B e-retailers must consider in 2022.

Jan. 10, 2022

Lululemon taps Amazon Twitch exec to take over as CEO of Mirror

Michael Aragon spent five years as chief content officer at Twitch and replaces founder Brynn Putnam.

By Cara Salpini • Jan. 7, 2022

Saks launches Wellness Shop online

The offering, which features brands like Beyond Yoga and Vitamix, comes as retailers try to cater to health-conscious consumers.

By Tatiana Walk-Morris • Jan. 7, 2022

Ikea doubles automation projects as store fulfillment grows

More than half of the retailer's orders were fulfilled from stores in 2021, according to an Ikea franchisee.

By Colin Campbell • Jan. 7, 2022