Technology: Page 66


  • Retailers have added more fulfillment options as a result of the pandemic
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    Adeline Kon/Retail Dive
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    Deep Dive

    The omnichannel age is here — and it’s expensive

    Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels.

    By April 5, 2021
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    PPRO

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    Sponsored by PPRO

    Game on: What makes eGaming thrive behind the scenes

    Learn how gaming platforms are leveling up their payments experiences and raking in extra revenue.

    By Steve Villegas, VP of Payment Partnerships at PPRO • April 5, 2021
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • Walgreens revamps its app.
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    Courtesy of Walgreens
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    Walgreens to launch digital bank accounts this year

    The accounts will be available to customers online and at 9,000 Walgreens locations in the second half of 2021.

    By Anna Hrushka • April 1, 2021
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    Ted Baker
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    The pandemic raised customer service expectations: report

    Thanks to changes in customer behavior, 58% of shoppers have raised their customer service experience bar since last year, Talkdesk Research found.

    By Tatiana Walk-Morris • March 31, 2021
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    Courtesy of Bed Bath & Beyond
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    Bed Bath & Beyond brings in Walmart, Wayfair vets to support digital operations

    Jill Pavlovich and Jake Griffith will help grow the company's $3 billion online business as it works toward becoming an "omni-always" retailer.

    By March 30, 2021
  • GameStop hires Amazon vet as chief growth officer

    The retailer is filling out its upper ranks with e-commerce specialists as it tries to transition to a more digital era of gaming. 

    By March 30, 2021
  • Office Depot storefront
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    "Office Depot" by Rusty Clark is licensed under CC BY 2.0
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    Office Depot parent expects over $20M loss due to malware attack

    CompuCom, a subsidiary of the ODP Corporation, disclosed the incident earlier in the month and estimates an additional revenue loss of up to $8 million.

    By Tatiana Walk-Morris • Updated March 31, 2021
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    Courtesy of Nuro
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    New investors join Nuro's Series C funding round

    As competitors test autonomous deliveries, Nuro has collaborated with major retailers and won approval from regulators.

    By Tatiana Walk-Morris • March 29, 2021
  • YouTube tests product detection in videos

    The platform is experimenting with a feature that lists products and related items in between recommended videos. 

    By Maria Monteros • March 25, 2021
  • Tylko raises $26 million in Series C funding.
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    Courtesy of Tylko
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    DTC furniture startup Tylko raises $26M

    The company uses AR tech to allow consumers to visualize products in their homes before making a purchase. 

    By Tatiana Walk-Morris • March 25, 2021
  • The Capitol building on a rainy D.C. day
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    E.A. Crunden/Retail Dive
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    Retailers embrace Senate effort to fight fakes sold through marketplaces

    Amazon, where the problem is acute, so far hasn't joined broad industry support of the bipartisan measure.

    By Updated March 24, 2021
  • Chico's hires chief digital officer

    The retailer appointed Jay Topper to oversee the company's technology functions, supply chain as well as infrastructure and security.

    By Tatiana Walk-Morris • March 24, 2021
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    Permission granted by Anthropologie
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    Anthropologie unveils first digital-only catalog on Pinterest

    The social media platform has seen 80% growth in engagement with shoppable items over the past year.

    By Robert Williams • March 24, 2021
  • Perfect Corp AR virtual try-on with Mineral Fusion at Whole Foods.
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    Courtesy of Perfect Corp.
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    Perfect Corp, Mineral Fusion partner for virtual beauty try-on in Whole Foods

    Using their smartphones, shoppers can scan QR codes on in-store displays to virtually test out the cosmetics. 

    By Tatiana Walk-Morris • March 23, 2021
  • Nike's Nike by Eugene store concept
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    Permission granted by Nike
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    Deep Dive

    How Nike is using DTC and data to expand its empire

    Since 2011, the sportswear giant has grown direct-to-consumer sales from 16% of its namesake brand revenues to 35%, all while continuing to take share.

    By March 23, 2021
  • Afterpay
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    Courtesy of Afterpay
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    Afterpay shopping event to include physical retail for the first time

    The installment payment platform has partnered with more brick-and-mortar retailers in pursuit of in-store transactions.

    By Tatiana Walk-Morris • March 22, 2021
  • Snap acquires sizing tech company Fit Analytics

    The deal is the social media company's latest push to grow its e-commerce platform.

    By Tatiana Walk-Morris • March 18, 2021
  • A bus stop with a bright blue sign that reads "57th Street and Broadway" sits across the street from a Nordstrom store.
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    Daphne Howland/Retail Dive
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    Nordstrom debuts interactive livestreams

    In the last year, in response to the pandemic, the retailer launched virtual styling services and enabled shoppable social media.

    By March 17, 2021
  • Patrick and John Collison, Stripe co-founders
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    Permission granted by Stripe
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    Stripe reaches $95B valuation

    The payments processing company's new valuation is based on raising $600 million in new capital that it plans to use for further expansion in Europe.

    By Lynne Marek • March 16, 2021
  • Poshmark debuts listing videos feature to showcase sellers’ items

    Video appears to be a focus for the company after launching Posh Stories last spring.

    By Tatiana Walk-Morris • March 16, 2021
  • Heyday chatbot startup raises $5.1M.
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    Retrieved from Heyday on March 15, 2021
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    Chatbot startup Heyday raises $5.1M

    Spending via chatbot is expected to reach over $140 billion by 2024 as the pandemic sped up the adoption of digital technology. 

    By Tatiana Walk-Morris • March 15, 2021
  • Manufacturing, retail and tech bosses say AI is moving too fast

    The pandemic rushed AI implementation, but the acceleration did not happen evenly across industries, according to a KPMG report. 

    By Roberto Torres • March 15, 2021
  • Mobile wallet industry to reach $3.5 trillion by 2023: report

    Western countries are behind in adopting the technology, but the pandemic accelerated the digital transformation of payments. 

    By Tatiana Walk-Morris • March 12, 2021
  • NuOrder raises $45M
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    Courtesy of NuOrder
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    B2B e-commerce startup NuOrder raises $45M

    The startup intends to leverage the funding to support its growth and expansion within its target markets.

    By Tatiana Walk-Morris • March 11, 2021
  • Mashable Home
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    Mashable launches new virtual home experience titled “Mashable Home.” The image was retrieved from that virtual tour on March 9, 2021.

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    Mashable launches shoppable virtual home featuring Walmart products

    The virtual home includes shoppable hotspots where users can purchase the big-box retailer's springtime merchandise.    

    By Maria Monteros • March 10, 2021