Technology: Page 66
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Deep Dive
The omnichannel age is here — and it’s expensive
Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels.
By Ben Unglesbee • April 5, 2021 -
Sponsored by PPRO
Game on: What makes eGaming thrive behind the scenes
Learn how gaming platforms are leveling up their payments experiences and raking in extra revenue.
By Steve Villegas, VP of Payment Partnerships at PPRO • April 5, 2021 -
Trendline
What's shaping the e-commerce landscape?
From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.
By Retail Dive staff -
Walgreens to launch digital bank accounts this year
The accounts will be available to customers online and at 9,000 Walgreens locations in the second half of 2021.
By Anna Hrushka • April 1, 2021 -
The pandemic raised customer service expectations: report
Thanks to changes in customer behavior, 58% of shoppers have raised their customer service experience bar since last year, Talkdesk Research found.
By Tatiana Walk-Morris • March 31, 2021 -
Bed Bath & Beyond brings in Walmart, Wayfair vets to support digital operations
Jill Pavlovich and Jake Griffith will help grow the company's $3 billion online business as it works toward becoming an "omni-always" retailer.
By Caroline Jansen • March 30, 2021 -
GameStop hires Amazon vet as chief growth officer
The retailer is filling out its upper ranks with e-commerce specialists as it tries to transition to a more digital era of gaming.
By Ben Unglesbee • March 30, 2021 -
Office Depot parent expects over $20M loss due to malware attack
CompuCom, a subsidiary of the ODP Corporation, disclosed the incident earlier in the month and estimates an additional revenue loss of up to $8 million.
By Tatiana Walk-Morris • Updated March 31, 2021 -
New investors join Nuro's Series C funding round
As competitors test autonomous deliveries, Nuro has collaborated with major retailers and won approval from regulators.
By Tatiana Walk-Morris • March 29, 2021 -
YouTube tests product detection in videos
The platform is experimenting with a feature that lists products and related items in between recommended videos.
By Maria Monteros • March 25, 2021 -
DTC furniture startup Tylko raises $26M
The company uses AR tech to allow consumers to visualize products in their homes before making a purchase.
By Tatiana Walk-Morris • March 25, 2021 -
Retailers embrace Senate effort to fight fakes sold through marketplaces
Amazon, where the problem is acute, so far hasn't joined broad industry support of the bipartisan measure.
By Daphne Howland • Updated March 24, 2021 -
Chico's hires chief digital officer
The retailer appointed Jay Topper to oversee the company's technology functions, supply chain as well as infrastructure and security.
By Tatiana Walk-Morris • March 24, 2021 -
Anthropologie unveils first digital-only catalog on Pinterest
The social media platform has seen 80% growth in engagement with shoppable items over the past year.
By Robert Williams • March 24, 2021 -
Perfect Corp, Mineral Fusion partner for virtual beauty try-on in Whole Foods
Using their smartphones, shoppers can scan QR codes on in-store displays to virtually test out the cosmetics.
By Tatiana Walk-Morris • March 23, 2021 -
Deep Dive
How Nike is using DTC and data to expand its empire
Since 2011, the sportswear giant has grown direct-to-consumer sales from 16% of its namesake brand revenues to 35%, all while continuing to take share.
By Cara Salpini • March 23, 2021 -
Afterpay shopping event to include physical retail for the first time
The installment payment platform has partnered with more brick-and-mortar retailers in pursuit of in-store transactions.
By Tatiana Walk-Morris • March 22, 2021 -
Snap acquires sizing tech company Fit Analytics
The deal is the social media company's latest push to grow its e-commerce platform.
By Tatiana Walk-Morris • March 18, 2021 -
Nordstrom debuts interactive livestreams
In the last year, in response to the pandemic, the retailer launched virtual styling services and enabled shoppable social media.
By Daphne Howland • March 17, 2021 -
Stripe reaches $95B valuation
The payments processing company's new valuation is based on raising $600 million in new capital that it plans to use for further expansion in Europe.
By Lynne Marek • March 16, 2021 -
Poshmark debuts listing videos feature to showcase sellers’ items
Video appears to be a focus for the company after launching Posh Stories last spring.
By Tatiana Walk-Morris • March 16, 2021 -
Chatbot startup Heyday raises $5.1M
Spending via chatbot is expected to reach over $140 billion by 2024 as the pandemic sped up the adoption of digital technology.
By Tatiana Walk-Morris • March 15, 2021 -
Manufacturing, retail and tech bosses say AI is moving too fast
The pandemic rushed AI implementation, but the acceleration did not happen evenly across industries, according to a KPMG report.
By Roberto Torres • March 15, 2021 -
Mobile wallet industry to reach $3.5 trillion by 2023: report
Western countries are behind in adopting the technology, but the pandemic accelerated the digital transformation of payments.
By Tatiana Walk-Morris • March 12, 2021 -
B2B e-commerce startup NuOrder raises $45M
The startup intends to leverage the funding to support its growth and expansion within its target markets.
By Tatiana Walk-Morris • March 11, 2021 -
Mashable launches shoppable virtual home featuring Walmart products
The virtual home includes shoppable hotspots where users can purchase the big-box retailer's springtime merchandise.
By Maria Monteros • March 10, 2021