Study: 62% of shoppers that struggle to complete purchases abandon their carts

Gen Z has the highest percentage of consumers who have had difficulty completing online transactions, a goMoxie survey found.

By Tatiana Walk-Morris • Oct. 13, 2020

GoPuff raises $380M for expansion, fills out C-suite

Former Lowe's exec Jocelyn Wong joins as chief customer officer, suggesting the startup has big goals as a distribution channel for impulse items.

By Robert Williams • Oct. 13, 2020

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

GameStop partners with Microsoft on operations tech

The agreement, which comes just before the holidays, also gives customers the chance to buy Xbox All Access through the gaming retailer.

By Tatiana Walk-Morris • Oct. 12, 2020

Amazon tests electric last-mile vans for consumer deliveries

Electrification is key to Amazon's Climate Pledge to reach net-zero carbon in its operations by 2040.

By Emma Cosgrove • Updated Feb. 3, 2021

Checkout-free convenience store opens on Texas college campus

The outlet at the University of Houston uses tech from Standard, which is among a group of companies bringing cashierless systems to other retailers.

By Sam Silverstein • Oct. 12, 2020

With Guest mode, Google lets Assistant users interact without saving data

The new privacy-focused feature aims to give consumers more control of their user experience. 

By Tatiana Walk-Morris • Oct. 8, 2020

H&M integrates virtual assistant, live chat with Google services

Consumers looking for information about the apparel retailer can now communicate with the company directly from services like Google Maps.

By Tatiana Walk-Morris • Oct. 7, 2020

Party City tapped by Nextdoor for Halloween AR ‘treat map’

The collaboration could inspire families to celebrate the holiday in a way that follows social distancing guidelines during the pandemic.

By Robert Williams • Oct. 7, 2020

Venmo launches its first credit card

After teasing it last October, the payment platform this week unveiled the card, which is integrated with the existing Venmo app.

By Tatiana Walk-Morris • Oct. 6, 2020

David’s Bridal debuts AR, 3D dress shopping

The bridal retailer has continued to debut new technology as COVID-19 disrupts in-store shopping.

By Tatiana Walk-Morris • Oct. 6, 2020

Instagram brings shopping to Reels, IGTV as commerce commands social spotlight

Tests will hit Reels later this year, which may help Facebook to capitalize on a virtual-skewing holiday season while gaining an edge on TikTok.

By Peter Adams • Oct. 5, 2020

Save Mart deploys sidewalk robots for delivery

Traveling at a speed of four miles an hour and carrying up to 20 pounds of groceries, the small bots are based at the grocer's flagship store in California.

By Jeff Wells • Oct. 1, 2020

Bed Bath & Beyond partners with Instacart, Shipt for same-day delivery

The service comes as the company preps for the holiday season and as retailers balance shopping convenience with safety.

By Tatiana Walk-Morris • Oct. 1, 2020

Walmart to revamp 1K stores with digital in mind

Using airports as a model, the retail giant is redesigning stores to help customers navigate them and to prompt app-based shopping.

By Ben Unglesbee • Oct. 1, 2020

Crate and Barrel’s first digital-only catalog debuts on Pinterest

The first time the retailer foregoes a print catalog comes as Pinterest sees greater interest for children's furnishings amid distance learning.

By Robert Williams • Sept. 30, 2020

Amazon One lets users pay with their palm prints

The e-commerce giant will add the technology to its offerings for third parties and said it will be available for use in offices, stadiums and retail stores.

By Tatiana Walk-Morris • Sept. 30, 2020

Poshmark files for IPO

The secondhand apparel marketplace currently has nearly 32 million active users and 6.2 million active buyers. 

By Tatiana Walk-Morris and Kaarin Vembar • Updated Dec. 18, 2020

Pinterest expands ad inventory among shopping features

To help marketers prepare for the holidays, the social media platform unveiled features such as ad placements in more locations on its website and app.

By Robert Williams • Sept. 29, 2020

Sephora enlists Instacart for same-day delivery

The beauty retailer joins others in harnessing the delivery platform's network to help with fulfillment.

By Tatiana Walk-Morris • Sept. 29, 2020

Nike drives digital revenue with 150% jump in demand on mobile app

Mobile has become a vital part of the company's marketing strategy, providing a direct sales channel and a way to maintain one-to-one relationships with its most loyal customers.

By Robert Williams • Sept. 29, 2020

Air Jordan releases shoppable sportswear for Snapchat’s Bitmoji avatars

The collection is the latest Snapchat-powered effort from a brand that has pioneered social commerce on the app.

By Robert Williams • Sept. 29, 2020

Amazon unveils new Echo, Fire Stick devices

The new products improve features like sound, voice recognition and speed, and debut just in time for the holiday shopping season.

By Tatiana Walk-Morris • Sept. 28, 2020

Bed Bath & Beyond names former Michaels exec CTO

The appointment follows the company's decision to lay off 5% of its workforce as it continues to streamline operations. 

By Tatiana Walk-Morris • Sept. 24, 2020

Predictive analytics determine what's in stock at Nike's new Los Angeles warehouse

The company maintains that direct-to-consumer distribution is its future, which is reflected in its warehousing investments.

By Emma Cosgrove • Sept. 24, 2020

Nike bounces back with $10.6B revenue in Q1

The revenue win comes as the athletics retailer continues to accelerate its digital strategy and prioritize owned channels over wholesale.

By Cara Salpini • Sept. 23, 2020