Shopify unveils new pay installment, money management features

The company also launched a local delivery option to help drive business during COVID-19. 

By Tatiana Walk-Morris • May 22, 2020

Lime Crime hires Body Shop alum as CEO

Andrea Blieden joins the beauty brand as it focuses on innovation and tech to fuel growth. 

By Tatiana Walk-Morris • May 21, 2020

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Former Stitch Fix COO launches AI-powered shopping app

The Yes has consumers take a quiz then indicate if they like certain products to curate a personalized feed of styles and brands.

By Tatiana Walk-Morris • May 20, 2020

Facebook debuts Shops e-commerce initiative for small businesses

New digital storefronts for Facebook and Instagram mark a significant bet to capitalize on e-commerce.

By Robert Williams • May 20, 2020

Home Depot, Lowe’s see record-breaking app downloads

While many consumers remain at home, they’re turning their attention to home improvement projects, according to a new report by Apptopia. 

By Tatiana Walk-Morris • May 19, 2020

Walmart combines grocery, shopping apps

The big-box retailer is streamlining its digital offerings, which is aided by services like store pick up.

By Tatiana Walk-Morris • May 19, 2020

Lucky Brand deals offbeat challenges with Instagram contest

The denim brand is posting retro-themed playing cards that urge homebound customers to "master blanket fort architecture" and "power squat your pet."

By Robert Williams • May 15, 2020

Nike aims phones at the sky in search for sneaker-shaped AR cloud

Mobile users in Brazil can unlock exclusive content after using their phones to find an augmented reality cloud shaped like an Air Max sneaker.

By Robert Williams • May 15, 2020

Facebook, Instagram add features to help local businesses

The social media giant added a #SupportSmallBusiness hashtag on Facebook and a "Support Small Business" sticker on Instagram.

By Robert Williams • May 13, 2020

Pandemic could lead to higher AR, VR adoption

A Coresight Research report details how the tech could be used for product visualization, virtual try-ons and virtual malls.

By Tatiana Walk-Morris • May 13, 2020

Smart & Final rolls out tech-enhanced checkout lines

The company will route shoppers into a socially distanced single line, where a digital screen will eventually point them to the appropriate check stand.

By Jessica Dumont • May 12, 2020

Perfect brings AR tools for beauty brands to WeChat

Users can now virtually sample products directly on the popular Chinese messaging app while stores remain closed.

By Robert Williams • May 12, 2020

Asos debuts AR tool for online shoppers

The apparel retailer is digitally mapping products onto models to generate images that better showcase size, cut and fit.

By Tatiana Walk-Morris • May 12, 2020

Shipt launches digital coupons

The grocery e-commerce provider will allow customers to redeem coupons from national advertisers when placing online orders for pickup and delivery.

By Sam Silverstein • May 11, 2020

45% of apparel buyers working with suppliers to cut costs: McKinsey

Forty-five percent of respondents expect more than half of their suppliers to be in financial distress within six months, according to the report. 

By Emma Cosgrove • May 11, 2020

Pandemic highlights the limits of store-based online fulfillment, experts say

The surge in online shopping has caused retailers to rethink their selling floors and backrooms, and to evaluate dedicated facilities.

By Sam Silverstein • May 7, 2020

Suitsupply debuts in-store partitions, virtual browsing sessions

Since the retailer relies on high-touch customization and tailoring services, the pandemic has caused it to rethink how in-store shopping is done.

By Tatiana Walk-Morris • May 7, 2020

Jared unveils virtual wedding platform

With the jewelry company's #LoveCantWait campaign, it joins other retailers in debuting digital tools during the COVID-19 pandemic. 

By Tatiana Walk-Morris • May 7, 2020

Walgreens launches 'order ahead' service for drive-thru shopping

The digital service was developed and implemented in just a few weeks to give customers another way to practice social distancing. 

By Tatiana Walk-Morris • May 7, 2020

Grocers are ramping up mobile checkout platforms

Retailers are encouraging customers to adopt the technology as they promote contact-free shopping during the pandemic.

By Jessica Dumont • May 6, 2020

90% of people buy from brands they follow on social media

Boosting brand awareness is the top priority for social marketers, according to a recent Sprout Social study.

By Robert Williams • May 5, 2020

Jewelry brand Kendra Scott introduces AR try-on tool

The retailer joins other brands that have introduced virtual tech to remotely connect with consumers. 

By Tatiana Walk-Morris • May 5, 2020

7-Eleven expands delivery through DoorDash, Postmates

As the pandemic keeps shoppers home, the convenience store chain now offers on-demand ordering from more than 90% of its U.S. locations.

By Tatiana Walk-Morris • May 4, 2020

Amazon tests live video calls to vet third-party sellers

The company launched in-person verifications earlier this year, but pivoted to video conferencing in February due to the pandemic. 

By Tatiana Walk-Morris • April 30, 2020

L’Oréal rolls out first beauty AR lenses on Snap’s desktop app

The immersive tech is compatible with video conferencing platforms and features brands such as Garnier, Lancôme and Maybelline.

By Robert Williams • April 30, 2020