Amazon won’t buy iRobot after all

In 2022 the e-commerce giant had agreed to acquire the Roomba maker for $1.7 billion, but the deal faced antitrust scrutiny in the U.S. and Europe.

By Daphne Howland • Jan. 29, 2024

Identifying the best local delivery provider for your business

Building and scaling local delivery can be challenging. So how are retailers solving this problem? Through partnerships!

By Kofi Taylor-Hayford, Senior Manager, New Business Development, Walmart GoLocal • Jan. 29, 2024

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Tuft & Needle founder launches Boring Mattress Co

Daehee Park, alongside Tuft & Needle’s ex-Head of Product Tyler Marino and Corben Leo, wants to “cut the crap” out of mattress shopping.

By Caroline Jansen • Jan. 26, 2024

EBay lays off 9% of its workforce, affecting 1K employees

The company will also scale back contract work in an effort to align costs more closely with the pace of growth, CEO Jamie Iannone said.

By Daphne Howland • Jan. 24, 2024

VF Corp. cyberattack impacted 35.5M consumers

The North Face and Vans parent company originally reported the incident at the height of the holiday season.

By Kaarin Moore • Jan. 23, 2024

Amazon cuts ‘Buy with Prime’ staff

The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.

By Daphne Howland • Jan. 22, 2024

Wayfair lays off 1,650 employees in latest restructuring

The job cuts, the third round in about 18 months, affect 13% of its global workforce and 19% of its corporate team.

By Nate Delesline III • Jan. 19, 2024

Stitch Fix ends full-time work for stylists, lays off some leads

The apparel box retailer has kept a tight grip on expenses, but its sales and customer base continue to shrink.

By Daphne Howland • Jan. 18, 2024

Hello Bello names new CEO

Will Righeimer will lead the Kristen Bell and Dax Shepard-founded baby brand after it was bought out of bankruptcy last month.

By Caroline Jansen • Jan. 17, 2024

‘It’s going to be a very tough year’: Casper CEO on the home goods market in 2024

The executive, along with Brooklinen CEO Billy May, discussed challenges in the sector and how to usher DTC brands into the next era of growth.

By Caroline Jansen • Jan. 17, 2024

DTC skin care brand Curology launches on Amazon

Following its entrance into physical retail in late 2022 through its partnership with Target, the brand continues to expand its distribution network.

By Howard Ruben • Jan. 12, 2024

Retailers can tap into generative AI to enhance support for customers and employees

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior.

By Luq Niazi, Global Managing Partner Industries, IBM Consulting • Jan. 9, 2024

8 DTC trends to follow in 2024

The past year was riddled with bankruptcies, layoffs and a handful of public debuts. What does this next year have in store for the industry?

By Dani James • Jan. 8, 2024

The Container Store promotes two execs to foster custom services, brick-and-mortar expansion

The promotions are the latest in a series of initiatives to get the retailer closer to its $2 billion annual revenue goal.

By Daphne Howland • Jan. 2, 2024

Consumers could return $82.1B worth of holiday merchandise, survey finds

To address the rising cost of returns, 44% of retailers have increased return or restocking fees, according to CBRE and Optoro.

By Tatiana Walk-Morris • Dec. 29, 2023

The Backroom: Doug Stephens’ retail predictions for 2024

The retail and branding expert discusses the state of the consumer, the habits companies should leave behind in 2023 and what lies ahead in the new year.

By Retail Dive Staff • Dec. 28, 2023

Free shipping is more important to shoppers than same-day delivery: Forrester

The costs of implementing same-day and next-day delivery might not be worth it given the level of consumer interest in the service.

By Tatiana Walk-Morris • Dec. 28, 2023

Unilever to acquire K18

The hair care brand, which was founded in 2020, takes a scientific approach to developing products.

By Caroline Jansen • Dec. 22, 2023

FTC antitrust trial against Amazon won’t start until mid-2026, at the earliest

The government wants to move more efficiently, while the e-commerce giant says the scope and complexity of the case require more time.

By Daphne Howland • Dec. 19, 2023

Are retailers ready for peak returns season?

E-commerce has surged at the end of the year, which could mean that more people than ever will bring back their purchases.

By Daphne Howland • Dec. 19, 2023

Zulily sues Amazon, alleges price-fixing

Zulily claims Amazon’s business practices hurt its bottom line. Amazon denies any wrongdoing.

By Nate Delesline III • Dec. 14, 2023

Farfetch gets Moody’s downgrade

The firm gave the luxury platform a rating of “poor standing” and “subject to very high credit risk” after the company canceled its Q3 earnings call.

By Laurel Deppen • Dec. 14, 2023

Amazon files motion to dismiss FTC antitrust lawsuit

The e-commerce giant said in its legal rebuttal that its business practices are lawful and represent “the very essence of competition.”

By Nate Delesline III • Dec. 12, 2023

Amazon cuts referral fees for some apparel sellers

The retailer said the changes are meant to improve the speed of delivery and reduce total costs to serve.

By Nate Delesline III • Dec. 6, 2023

Wish launches small parcel delivery service

WishPost Smart Parcel will allow shippers who don't sell on the e-commerce platform to use its logistics capabilities.

By Max Garland • Dec. 5, 2023