NLRB rules against Amazon in New York fulfillment center union organizing case

The National Labor Relations Board alleges the company unlawfully retaliated against some employees, including by changing work assignments.

By Nate Delesline III • Dec. 4, 2023

Brooks Running posts record 14% increase in Cyber Monday sales

Nearly half of those sales were from new customers. The athletics brand also reported an 8% year-over-year increase in online sales on Black Friday.

By Howard Ruben • Dec. 4, 2023

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

The Backroom: What’s the deal with EBITDA?

The earnings metric is widely used despite criticism that it can cloud the true picture. What companies emphasize it, and why?

By Retail Dive Staff • Nov. 30, 2023

Cyber Monday shoppers spent $12.4B online: Adobe

Digital sales during the holiday grew 9.6% year over year as shoppers embraced mobile and buy now, pay later.

By Tatiana Walk-Morris • Nov. 29, 2023

Amazon Cyber Week sales surpass previous years

The e-commerce giant is touting a successful Black Friday and Cyber Monday, despite declining to share exact figures.

By Tatiana Walk-Morris • Nov. 29, 2023

Shein reportedly files for IPO

The fast-fashion giant had reportedly been eyeing the move all year, while it has faced scrutiny from U.S. lawmakers over its supply chain practices.

By Laurel Deppen • Nov. 28, 2023

Walmart is widening the gap with Amazon in grocery e-commerce, report finds

The retailer's share of the online grocery market will expand to nearly 27% by the end of 2024, while Amazon’s will slip to 18.5%, according to Insider Intelligence.

By Sam Silverstein • Nov. 27, 2023

Poshmark’s Secondhand Sunday returns with live shopping events

The resale platform, which launched the holiday last year, is hosting live events and encouraging shoppers to embrace circular fashion during the season.

By Xanayra Marin-Lopez • Nov. 15, 2023

Amazon expands Buy with Prime features in time for the holidays

Prime members can access a live chat, streamlined returns and order tracking when they use Buy with Prime on other brands’ online stores. 

By Tatiana Walk-Morris • Nov. 15, 2023

2023 holiday ecommerce sales surge to bring a tide of chargeback volume

Discover strategies to protect your revenue and optimize how your departments work together in this guide to scaling operations and embracing automation for a more profitable year-end. 

By Ronen Shnidman • Nov. 13, 2023

Amazon Fashion chief exits

Muge Erdirik Dogan has stepped down as head of Amazon Fashion and Fitness, with company veteran Jenny Freshwater taking over the role.

By Daphne Howland • Nov. 10, 2023

Shoppers spent record $76.8B online in October: Adobe

Data shows that consumers are being strategic in managing their holiday budgets and taking advantage of early deals, according to a new report. 

By Tatiana Walk-Morris • Nov. 10, 2023

TikTok Shop to offer authenticated handbags

The social media platform partnered with Real Authentication as more online retailers introduce verification services.

By Tatiana Walk-Morris • Nov. 9, 2023

Amazon is extending grocery delivery and pickup to non-Prime users nationwide

The online services are now available to non-members through Amazon Fresh, and will soon expand to markets where Whole Foods operates.

By Jeff Wells • Nov. 9, 2023

Walmart, Amazon see gains in fulfillment pivots as holidays near

The rival retailers are zeroing in on improved speed and efficiencies with changes to their e-commerce fulfillment strategies. 

By Catherine Douglas Moran , Kelly Stroh • Nov. 9, 2023

Stitch Fix hires former Amazon Fashion exec

Tony Bacos is now the box retailer’s chief product and technology officer, a role he also held at the e-commerce giant’s apparel and accessories business.

By Daphne Howland • Nov. 7, 2023

Amazon rolls out early Black Friday deals

Following a positive quarter, the e-commerce giant is competing with other major retailers for shoppers ahead of the sales event.

By Tatiana Walk-Morris • Nov. 7, 2023

Amazon allegedly welcomed ‘defect’ ads. What does it mean for retail media?

The prevalence of junk ads on the platform eventually led Amazon to implement a “cost of defect” into its ad auction, the FTC’s antitrust complaint alleges.

By Peter Adams • Nov. 7, 2023

Etsy reaches record 92M active buyers in Q3

The online marketplace acknowledged rising competition from Temu and Shein and issued cautious Q4 guidance. 

By Nate Delesline III • Nov. 3, 2023

Michaels launches Etsy competitor MakerPlace

The initiative, which lets artisans sell goods and host virtual classes, is in addition to a third-party seller marketplace that debuted earlier this year.

By Nate Delesline III • Nov. 2, 2023

Best Buy launches livestream holiday shopping series

In a partnership with TalkShopLive, the retailer is hosting three live shopping events that feature products from its new categories.

By Tatiana Walk-Morris • Nov. 2, 2023

Overstock plans to relaunch namesake website by the end of 2024

The company — which rebranded as Bed Bath & Beyond earlier this year — wants to sell clearance products through its old name.

By Nate Delesline III • Oct. 26, 2023