Holidays: Page 28
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Consumers aren't fully embracing virtual shopping tools this holiday season
Only about half of shoppers will use voice assistants, chatbots and other emerging technology, according to a new survey.
By Tatiana Walk-Morris • Dec. 5, 2019 -
Deep Dive
What's gained and lost when retailers drop firearms sales
Two of the nation's largest hunting retailers exited the category ahead of an important selling season.
By Lara Ewen • Dec. 5, 2019 -
Trendline
Inside the 2024 holiday season
Retailers are navigating the effects of inflation as retail’s most important quarter looms.
By Retail Dive staff -
Carly Kewley via Unsplash
Mobile accounted for two-thirds of Black Friday traffic
However, 60% of purchases are still made via desktop, a recent Bloomreach report found.
By Tatiana Walk-Morris • Dec. 5, 2019 -
Banks eye a bigger helping of holiday retail point-of-sale pie
Citi, JPMorgan Chase and Mastercard have expanded their loan options this year to fend off upstarts and entice interest-averse buyers.
By Hillary Richard • Dec. 4, 2019 -
A record 189.6M shopped over Black Friday weekend: NRF
With six fewer days, shoppers may have been eager to take advantage of their time off to get things done, and they did so on and offline.
By Daphne Howland • Dec. 4, 2019 -
Cyber Monday was Amazon's biggest shopping day ever
Marketplace sellers sold more items that day than during any other 24-hour period, the e-commerce giant said, though it didn't get very specific.
By Daphne Howland • Dec. 3, 2019 -
Retailers boosted social commerce ads for Cyber Weekend
Retailers funneled 45% of their online media budgets into paid social ads, which accounted for 33% of total revenue from Thanksgiving to Sunday.
By Robert Williams • Dec. 3, 2019 -
Cyber Monday poised to net record $9.4B in the US
The holiday event already brought in $473 million in online sales by 9 a.m., according to Adobe Analytics research.
By Daphne Howland • Dec. 2, 2019 -
PayPal: Consumers plan to ramp up social shopping this holiday season
Nearly two-thirds of Canadian social media shoppers said they are more inspired by gift recommendations on the platforms than those in stores.
By Robert Williams • Dec. 2, 2019 -
Sponsored by Ceridian2019 wrap-up and looking ahead to 2020: How to best optimize the retail and hospitality associate
Learn to leverage the upcoming holiday season, how work will transform over the next decade, and get a sneak peak into NRF’s Big Show in 2020.
By John Orr, SVP of Retail Strategy, Ceridian • Dec. 2, 2019 -
Deep Dive
The winners and losers of Black Friday 2019
Mobile kicked in more than its fair share this year, and that was good news for some brick-and-mortar retailers.
By Daphne Howland • Dec. 1, 2019 -
Black Friday sales on track to $7.4B
Shoppers forked over $4.2 billion on Thanksgiving Day alone, much of it on their phones not far from the dinner table, according to Adobe Analytics.
By Daphne Howland • Nov. 29, 2019 -
Holiday sales won't prevent 2020 closures and bankruptcies
The shopping season will be decent, according to an analysis from FTI Consulting, but it won't be a "standout."
By Tatiana Walk-Morris • Nov. 27, 2019 -
Rohit Tandon via Unsplash
Mobile shopping to drive in-store visits
A new survey from The NPD Group reports that one in five online purchases will be picked up in stores.
By Lisa Rowan • Nov. 27, 2019 -
Black Friday cybersecurity responsibility falls to customers
Cybercriminals feed on shoppers with weak personal cyber hygiene. Have companies done enough to protect customers?
By Samantha Schwartz • Nov. 27, 2019 -
Want to appeal to young holiday shoppers? Invest in tech
Shoppers under the age of 35 will spend more this season but want streamlined technology and environmentally friendly practices, a survey found.
By Lisa Rowan • Nov. 27, 2019 -
PwC: Nearly half of consumers delay shopping until after Black Friday
While fewer shoppers are planning to participate in the sales event this year, online shopping on Thanksgiving Day is gaining popularity, the report found.
By Tatiana Walk-Morris • Nov. 26, 2019 -
FedEx
FedEx expects to move more than 33M packages on Cyber Monday alone
In addition to record package volumes on Dec. 2, the courier expects to more than double its daily average package volumes for the following two Mondays.
By Morgan Forde • Nov. 25, 2019 -
Over half of consumers plan to buy gifts via smartphone this year
Additionally, 41% of consumers have a better perception of brands that offer multiple payment options, according to a BillTrust study.
By Tatiana Walk-Morris • Nov. 25, 2019 -
Will retailers avoid Black Friday website outages?
A new survey reveals that nearly one-quarter of retail companies don't have a plan in place if their websites go down.
By Lisa Rowan • Nov. 25, 2019 -
Deep Dive
How mobile ads are powering a social commerce surge this holiday season
Platforms like TikTok and Instagram are increasingly blending ads and shopping.
By Robert Williams • Nov. 25, 2019 -
Rent the Runway
Seasonal retail workers attracted to flexible work options, report says
Robust hiring forecasts preceded a holiday hiring season that began as early as August for some retailers.
By Valerie Bolden-Barrett • Nov. 25, 2019 -
Deep Dive
Black Friday is a state of mind
This year, retailers have fewer selling days to make their holiday coin. Lucky for them, the seasonal sales event still holds meaning for their customers.
By Daphne Howland • Nov. 22, 2019 -
5 trends that will shape Black Friday 2019
With sales projected to reach up to $730.7 billion this holiday season, there's little room for missteps during the shopping event.
By Caroline Jansen • Nov. 22, 2019 -
Study: Holiday shopping led by BOPIS
Concern over package theft and delayed delivery are among the factors driving consumers to the service, according to a CommerceHub survey.
By Lisa Rowan • Nov. 22, 2019
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