Holidays: Page 49
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Mall of America, Fashion Island get AI boost from IBM, Satisfi
Mall of America is debuting Experiential List Formulator (ELF) just in time to help visitors manage their holiday shopping and other activities, while Fashion Island is rolling out a mobile concierge called At Your Service.
By Dan O'Shea • Dec. 12, 2016 -
Holiday discounts up 52% over last year, returns surging
Retailers should brace themselves for reduced margins and more returns than last year, according to DynamicAction’s Retail Holiday 2016 Index.
By Daphne Howland • Dec. 12, 2016 -
Trendline
Inside the 2024 holiday season
Retailers are navigating the effects of inflation as retail’s most important quarter looms.
By Retail Dive staff -
Nordstrom launches its first chatbot for holiday push
Chatbot users will be prompted with questions about gift criteria and the chatbot will reply with multiple shopping ideas.
By Dan O'Shea • Dec. 11, 2016 -
Deep Dive
Oh, Superman: The 10 worst toys of 2016
Slimeballs, elephant pillows and Doomhammers are just a few of the dangers lurking in gift boxes this holiday season.
By Jason Ankeny, Corinne Ruff • Dec. 7, 2016 -
Holiday season starts slow with 9% drop in ad spend
Retailers’ ad budgets are in transition as shopping behaviors change.
By Chantal Tode • Dec. 5, 2016 -
Mall of America gets new interactive info kiosks from Express Image
The kiosks feature a search function, step-by-step directions, dynamic pop-ups and text-to-phone features.
By Dan O'Shea • Dec. 4, 2016 -
Report: Amazon wins Cyber Monday sales crown, but falls shy of Prime Day totals
The e-commerce giant accounted for 30.9% of total revenue generated from Black Friday to Cyber Monday, according to research from Slice Intelligence.
By Daphne Howland • Dec. 2, 2016 -
Fotolia
Deep DiveHacked, embellished, high-waisted and premium: 6 fashion experts on the denim that will dominate 2017
Brands like Gap, LVMH, Levi Strauss, Citizens of Humanity and VF are spearheading a premium denim renaissance that now accounts for more than a quarter of the jeanswear market. Here's what’s new in denim — and what’s next.
By Lara Ewen • Nov. 30, 2016 -
Digital's role on Black Friday ramps up across mobile search, prospecting and retargeting
Two sets of data reinforce shopping’s omnichannel evolution.
By Chantal Tode • Nov. 30, 2016 -
Deep Dive
4 takeaways from Cyber Monday 2016
Another Cyber Monday, another website outage fiasco. This year, Gap Inc. brands Old Navy and Banana Republic suffered disruptions for much of the afternoon.
By Corinne Ruff • Nov. 30, 2016 -
Dollar Photo Club
OpinionHow retailers can protect themselves against cyber threats this holiday season
Retailers face a range of security threats, including point-of-sale issues, distributed denial-of-service attacks, inferior IT infrastructure and lax information security procedures. Here's how they can mitigate losses.
By Brian Dunphy • Nov. 30, 2016 -
EBay pop-up uses biometrics to ease gift-buying stress
A study from eBay and analytics firm Lightwave suggests the pressure of holiday shopping stress is akin to running a marathon, and that 60% of shoppers hit a "wall of disenchantment" after only about 32 minutes, feeling too fatigued to go on.
By Dan O'Shea • Nov. 29, 2016 -
Google Creative Commons License
Shopping via mobile popular on Black Friday, paying by mobile definitely wasn't
Mobile payments were used for only 0.6% of in-store purchases nationwide, according to data from payments firm Cayan.
By Dan O'Shea • Nov. 29, 2016 -
Report: iPhones in highest demand for holiday gifts
Analysts have worried that Apple didn’t innovate its devices much, but Piper Jaffray’s fifth annual Holiday Spending Intentions Survey found that the iPhone remains the most requested gift this year.
By Daphne Howland • Nov. 29, 2016 -
H&M unveils Wes Anderson holiday short starring Adrien Brody
The fast-fashion retailer's hire of idiosyncratic filmmaker Anderson is quite a coup.
By Daphne Howland • Nov. 29, 2016 -
Under Armour app tracks how much people ate — and exercised — on Thanksgiving Day
MyFitnessPal app users across the country burned more calories on Turkey Day than on an average non-holiday Thursday, the athletic gear retailer found.
By Dan O'Shea • Nov. 28, 2016 -
UPDATE: Cyber Monday sales surge to record $3.45B
Sales topped forecasts of $3.36 billion, which would have just edged past Black Friday's record-setting $3.34 billion in online purchases, according to Adobe Digital Insights.
By Corinne Ruff • Nov. 28, 2016 -
Deep Dive
The winners and losers of Black Friday 2016
Online shopping scaled new highs, and civility plunged to new lows. Here's what you need to know.
By Jason Ankeny • Nov. 28, 2016 -
More than 122M plan Cyber Monday shopping after record Black Friday
But many more consumers this year are still saving up for their holiday spending, so it could be a late-breaking season for retailers.
By Daphne Howland • Nov. 28, 2016 -
Deep Dive
A retailer's guide to Black Friday 2016
The biggest shopping weekend of the year has arrived. Here are the trends to watch, the Twitter accounts to follow and much more.
By Jason Ankeny • Nov. 23, 2016 -
Google Maps update steers shoppers during Black Friday traffic frenzy
The new Maps update is designed to help consumers more efficiently manage their time as they plan to visit stores, bars and other businesses likely to be crowded during the holiday season.
By Dan O'Shea • Nov. 23, 2016 -
Pilot strike threatens Amazon, DHL holiday fulfillment
About 250 pilots flying for a subsidiary of ATSG’s ABX Air say they won't fly the scheduled 35 daily flights for Amazon and 45 daily flights for DHL, among others.
By Daphne Howland • Nov. 22, 2016 -
Patagonia planting Black Friday profits in grassroots environmentalism
CEO Rose Marcario said the outdoor retailer will give away 100% of its profits from the holiday, adding that protecting the environment “is not in conflict with running a successful business.”
By Daphne Howland • Nov. 22, 2016 -
Deep Dive
6 shopping trends that will dominate Black Friday 2016
Black Friday still looms large on the retail calendar, but digital disruptions and pre-holiday sales are redefining its role. Here's what merchants need to know.
By Jason Ankeny • Nov. 22, 2016 -
Report: Amazon Echo to lead record-setting tech sales on Black Friday
Consumer demand for the voice-activated speaker is surging thanks to increased awareness over its range of capabilities, audio quality and exclusive deals.
By Daphne Howland • Nov. 21, 2016
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