Operations


  • A display window below a blank banner that reads "Victoria's Secret" and contains three photos: A closeup portrait of a person's face, a perfume bottle, and a zoomed out portrait of the person.
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    Daphne Howland/Retail Dive
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    ‘We are firmly in growth mode’: Victoria’s Secret CEO

    The company beat Q2 expectations despite hits from tariffs and a major data breach.

    By Aug. 28, 2025
  • A green and red brick Dick's storefront with trees in the foreground.
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    Courtesy of Dick's Sporting Goods
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    Dick’s sales growth continues apace in Q2

    The retailer raised its full-year guidance ahead of its planned merger with Foot Locker, which reported a 2.4% sales decline in the quarter.

    By Aug. 28, 2025
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt. Explore the Trendline
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    Permission granted by Target
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    Trendline

    The state of retail operations

    Daily operations have changed tremendously over the past few years, as retailers re-examine topics including shrink and pricing. 

    By Retail Dive staff
  • Containers are seen at the Port of Keelung on April 04, 2025 in Keelung, Taiwan. U.S. President Donald Trump on Wednesday announced sweeping "reciprocal tariffs" on U.S. trading partners, including a 32 percent tax on goods from Taiwan that is set to take effect on April 9.
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    Annabelle Chih via Getty Images
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    3 ways tariffs are impacting retailers

    From pulling forward inventory to enacting cost increases, here are ways retailers are taking a hit from levies going into the second half of the year.

    By Retail Dive Staff • Aug. 28, 2025
  • The interior of an Under Armour store in Houston, Texas.
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    Brandon Bell via Getty Images
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    Retailers double down on AI despite reliability concerns

    Over half of retailers expect most customer interactions will be handled by AI within five years, according to a Monday.com survey.

    By Lindsey Wilkinson • Aug. 27, 2025
  • A person with white wired headphones and a white bag stands outside a clothing store.
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    Daphne Howland/Retail Dive
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    Lululemon names AI exec to improve product innovation, speed

    The brand's CIO is departing the company while Ranju Das takes on a newly formed chief AI and technology officer position. 

    By Aug. 26, 2025
  • A blue Gabe's storefront entrance.
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    Courtesy of Gabe's
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    Regional off-pricer Gabe’s under new ownership, avoids bankruptcy

    A group of lenders has taken over the retailer, a deal with buy-in from vendors and landlords that has significantly reduced its debt.

    By Aug. 26, 2025
  • A screen with a style quiz from David's Bridal. The company wants to help couples with wedding planning using AI.
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    Courtesy of David's Bridal
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    David’s Bridal launches AI to help couples manage wedding tasks

    Pearl Planner features a built-in chat assistant, adaptable task boards and dynamic timelines to help users centralize planning with real-time updates.

    By Aug. 26, 2025
  • An associate stocks a shelf at a Home Depot
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    Brandon Bell / Staff via Getty Images
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    Home Depot focuses on faster deliveries to boost satisfaction

    Dedicated associates and machine learning-driven efficiency improvements helped the retailer achieve its fastest ever delivery speeds during the second quarter, executives said.

    By Bryan Wassel • Aug. 25, 2025
  • A Foot Locker store in downtown Chicago
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    Kaarin Moore/Retail Dive
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    Foot Locker shareholders approve Dick’s Sporting Goods acquisition

    Dick’s Sporting Goods said Tuesday the deal has received all regulatory approvals and should close Sept. 8.

    By Updated Aug. 26, 2025
  • A shopping mall entrance.
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    Courtesy of Trademark Property Co.
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    Dillard’s buys a shopping mall

    The department store teamed up with mixed-use developer Trademark Property Co. to acquire the 646,000-square-foot Longview Mall in Texas.

    By Aug. 25, 2025
  • A person shops for furniture in a Room & Board store on Aug. 12, 2025, in San Francisco.
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    Justin Sullivan via Getty Images
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    Trump says furniture tariffs coming in next 50 days

    The president said his administration is conducting an investigation into the sector just days after applying steel and aluminum levies on various household appliances.

    By Philip Neuffer • Aug. 25, 2025
  • Signs for stores.
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    Joe Raedle via Getty Images
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    Walmart, Target tout AI plans

    The two retail giants are capitalizing on sustained investment in their technology foundations even as they face economic headwinds.

    By Lindsey Wilkinson • Aug. 25, 2025
  • The exterior of a refreshed Burlington store
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    Courtesy of Burlington
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    Burlington’s ‘reimagined’ store layout aims to make shopping easier

    The off-price retailer is halfway done refreshing its fleet with an open layout, organized aisles and bold signage. 

    By Howard Ruben • Aug. 25, 2025
  • A model wearing a denim jumpsuit stands in front of a rack of clothing.
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    Courtesy of Guess
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    Column

    The Weekly Closeout: Bed Bath & Beyond battles California and Guess to go private

    Executive Chairman Marcus Lemonis said the home retailer won’t open stores in the state, while the fashion company cut a deal with Authentic Brands Group. 

    By Retail Dive Staff • Aug. 22, 2025
  • The exterior of Wilson's Mall of America store
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    Permission granted by Wilson
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    Wilson CEO to step down

    Joe Dudy is exiting the chief executive role after spending three decades at Wilson and parent company Amer Sports.

    By Howard Ruben • Aug. 22, 2025
  • Exterior of a store.
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    Scott Olson via Getty Images
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    Former Dollar General exec to return for CFO post

    Donny Lau is rejoining the discount retailer after a nearly three-year absence to replace Kelly Dilts, who is leaving to become Nordstrom's CFO.

    By Alexei Alexis • Aug. 22, 2025
  • An employee moves a cart of packages at a Target sortation center.
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    Courtesy of Target
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    Target fulfillment operations closure impacts 200 Indianapolis employees

    A spokesperson said the retailer is adjusting what operations it performs at the facility as it continues to evolve its supply chain.

    By Kelly Stroh • Aug. 22, 2025
  • A group of people in Dick's Sporting Goods in support of the new Abercrombie Kids wholesale partnership.
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    Courtesy of Abercrombie & Fitch Co.
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    Abercrombie Kids adds Nordstrom, Dick’s Sporting Goods as wholesale partners

    The children's brand, also available at Macy’s and Bloomingdale’s, is expanding its wholesale operation to reach more shoppers worldwide.

    By Tatiana Walk-Morris • Aug. 21, 2025
  • A white truck is parked in front of a Lowe's store on a clear, bright day.
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    Daphne Howland/Retail Dive
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    Lowe’s $8.8B acquisition aims to strengthen pro business

    The deal with Foundation Building Materials comes about two months after the retailer closed on its acquisition of Artisan Design Group.

    By Aug. 21, 2025
  • A glowing white "claire's" sign in lowercase block letters adorns a mall store trimmed in purple and dark blue. Windows signs advertise hair and jewelry specials and ear pierciing.
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    Courtesy of Claire's
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    Claire’s strikes $140M private equity takeover deal, pauses store liquidations

    The bankrupt tween accessories retailer had plans to shutter at least 700 stores — possibly twice that — and now most will remain open.

    By Aug. 20, 2025
  • The eBay logo is displayed outside company headquarters.
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    Justin Sullivan via Getty Images
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    EBay builds out suite of tech tools for sellers

    With a number of new tools, the e-commerce giant is helping sellers simplify cost tracking and respond to messages. EBay will even give sellers automated feedback. 

    By Tatiana Walk-Morris • Aug. 20, 2025
  • an overhead shot of a large Kohl's retail location in a mall
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    Justin Sullivan via Getty Images
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    Kohl’s adds CTO to its tech leadership lineup

    The retailer brought in former Nike and J.Crew executive Steven Dee to lead all technology and information platforms.

    By Roberto Torres • Aug. 20, 2025
  • A Levi's sign in front of the Levi Strauss & Co. headquarters
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    Justin Sullivan via Getty Images
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    Levi’s brings on chief supply chain officer from Victoria’s Secret

    Chris Callieri will start in September, reporting directly to CEO Michelle Gass.

    By Antone Gonsalves • Aug. 20, 2025
  • Google Chrome Klarna BNPL autofill
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    Brandon Bell via Getty Images
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    Google makes payments play

    The search giant has locked arms with Wise, Klarna and others to improve and expand its payments services, including in remittances and e-commerce.

    By Patrick Cooley • Aug. 19, 2025
  • A group of models of diverse ethnicities, sizes and ages wear lingerie in shades of purple, black, lavender and leopard print.
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    Courtesy of Victoria's Secret & Co.
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    Adore Me founder out at Victoria’s Secret & Co.

    Now leading the brand is Christine Vellani, who has worked in merchandising and new business at the lingerie giant for nearly six years.

    By Aug. 19, 2025