Technology


  • A Google Shopping page features AI-generated advice about winter jackets.
    Image attribution tooltip
    Courtesy of Google
    Image attribution tooltip

    Google revamps shopping feature with AI-powered product curation

    Upcoming features include AI-generated briefs, dynamic filters to narrow searches based on specific attributes and personalized feeds.

    By Bryan Wassel • Oct. 17, 2024
  • Amazon Creative Studio on a laptop
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon unboxes advertiser capabilities spanning AI, DSP and insights

    The retail media giant refreshed its demand-side platform and rolled out new generative artificial intelligence tools to help marketers utilize its ad services.

    By Chris Kelly • Oct. 16, 2024
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendlineâž”
    Image attribution tooltip
    gradyreese via Getty Images
    Image attribution tooltip
    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • A model wearing a denim jumpsuit stands in front of a rack of clothing.
    Image attribution tooltip
    Courtesy of Guess
    Image attribution tooltip

    Guess launches recycling initiative with SuperCircle

    The program, called Guess Again, allows customers to mail in textiles of any brand.

    By Laurel Deppen • Oct. 16, 2024
  • View of an interior of a mall decorated with holiday wreaths attached to the skylight.
    Image attribution tooltip
    satura86 via Getty Images
    Image attribution tooltip

    Nearly half of holiday shoppers plan to shop in stores

    While online shopping is returning to pre-pandemic behaviors, there is a generational divide between those who shop on computers versus mobile devices, according to Experian. 

    By Tatiana Walk-Morris • Oct. 15, 2024
  • Amazon AI Product Guides on its digital app
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon rolls out AI Shopping Guides for curated product discovery

    The guides use product searches to deliver pages filled with relevant product details and suggestions.

    By Bryan Wassel • Oct. 15, 2024
  • Exterior of Amazon Fresh store with banner reading "Grand Opening August 22, 8 AM"
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon bundles online shopping of groceries and nonfood items

    The company is diversifying its marketplace and fulfillment centers to allow Prime members to add goods from Amazon.com, Amazon Fresh and Whole Foods to one cart.

    By Peyton Bigora • Oct. 14, 2024
  • A photo of a person using a Grabango machine to check out.
    Image attribution tooltip
    Courtesy of Grabanco
    Image attribution tooltip

    Automated-checkout company Grabango shuts down

    The tech company was unable to secure the funding it needed to continue operating, a spokesperson said.

    By Brett Dworski , Jeff Wells • Oct. 14, 2024
  • A photo collage of Ulta Beauty's 2024 Muse accelerator cohort winners.
    Image attribution tooltip
    Courtesy of Ulta Beauty
    Image attribution tooltip

    Ulta announces third accelerator cohort

    The participating brands, which span men’s cosmetics and curly hair care, will receive $50,000 each, and the chance to pitch the beauty retailer’s merchants.

    By Oct. 10, 2024
  • Walmart app homepages on three phones.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart wants to create a unique homepage for each shopper

    The retailer is accelerating its Adaptive Retail strategy to create immersive shopping experiences across its stores, apps and virtual environments.

    By Bryan Wassel • Oct. 10, 2024
  • Amazon Go
    Image attribution tooltip
    Retrieved from Amazon press page.
    Image attribution tooltip

    Amazon Go closes 3 NYC stores

    The locations shuttered because the company “couldn’t make the economics work with the lease cost,” a spokesperson said.

    By Jessica Loder • Oct. 9, 2024
  • Two people sitting in white chairs in front of circular signs on a stage
    Image attribution tooltip
    Sam Silverstein/Retail Dive
    Image attribution tooltip

    Sam’s Club to open location without checkout stations

    Shoppers at the digitally focused store, due to open next week in Grapevine, Texas, will need to use the retailer’s Scan & Go app to make purchases.

    By Sam Silverstein • Oct. 8, 2024
  • Close-up of someone using a smart cart for grocery shopping.
    Image attribution tooltip
    Courtesy of Instacart
    Image attribution tooltip

    Instacart adds games, personalized coupons to its smart carts

    The new capabilities aim to deliver benefits for brands and retailers while also driving repeated customer use of the technology.

    By Catherine Douglas Moran • Oct. 8, 2024
  • A machine that processes cases at a Walmart facility.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart automates supply chain facilities in Arizona, Arkansas

    The retail giant is equipping the regional distribution centers with technology in a bid to double productivity.

    By Kelly Stroh • Oct. 7, 2024
  • A person using their mobile phone to record a video of themselves.
    Image attribution tooltip
    Tirachard via Getty Images
    Image attribution tooltip

    How influencers sway consumer purchasing decisions

    More consumers are placing their trust in influencers, especially in online communities with niche interests, a Mavely survey found.

    By Kristen Doerer • Oct. 7, 2024
  • People walk by a Sephora storefront.
    Image attribution tooltip
    Scott Olson via Getty Images
    Image attribution tooltip

    What’s the winning formula for a loyalty program?

    Sephora, PetSmart and Famous Footwear operate loyalty programs that lean into data to meet customers’ interests and preferences.

    By Rosalyn Page • Oct. 7, 2024
  • Exterior of Whole Foods small-format Daily Shop on a NYC street
    Image attribution tooltip
    Peyton Bigora/Retail Dive
    Image attribution tooltip

    Why Whole Foods’ Daily Shops won’t feature Just Walk Out tech

    Display movement is “very restricted” when the tech is in use, a Whole Foods executive said during a store tour of the new format.

    By Peyton Bigora • Oct. 7, 2024
  • A black shirt labeled Armani is counterfeit as evidenced by the misspelling of the brand name on the tag.
    Image attribution tooltip
    "A counterfeit Giorgio Armani t-shirt" by Max Ronnersjö is licensed under CC BY 3.0 / Edited by Nate Delesline/Retail Dive
    Image attribution tooltip

    AAFA pushes again for Facebook, Instagram to join the notorious markets list

    One association member said Meta’s social platforms “pose the most significant threat” to its IP and brand integrity of any global platform.

    By Oct. 4, 2024
  • Buildings, cars and a pedestrian are reflected in a store window that says "Black Friday, up to 70% off" in orange letters.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Black Friday to Cyber Monday US retail sales to hit ‘record’ $75B

    That’s up 5% from last year. Meanwhile, Cyber Monday is seeing its relevance fade, according to a Bain & Company report. 

    By Tatiana Walk-Morris • Oct. 4, 2024
  • Amazon visual tool example on a cell phone.
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon launches suite of visual search features

    The e-commerce giant added five new tech features so shoppers can conduct faster and more precise product searches. 

    By Tatiana Walk-Morris • Oct. 3, 2024
  • Ashley's partnership with Samsung on a smart home.
    Image attribution tooltip
    Courtesy of Ashley
    Image attribution tooltip

    Ashley, Samsung partner on smart home experience

    The furniture retailer’s Brentwood, Tennessee, store is the first to showcase the interactive showroom, with plans for expansion underway. 

    By Tatiana Walk-Morris • Oct. 2, 2024
  • A photo of a gas station and convenience store. Both the fuel canopy and store read "Circle K."
    Image attribution tooltip
    Permission granted by Circle K
    Image attribution tooltip

    Circle K adds e-commerce tools to 800 franchised stores

    Lula Commerce also named a new president and chief revenue officer as demand for c-store delivery grows.

    By Jessica Loder • Oct. 2, 2024
  • Glossier CEO Kyle Leahy speaking during the National Retail Federation's Big Show in January 2024.
    Image attribution tooltip
    Courtesy of The National Retail Federation
    Image attribution tooltip

    Top retail conferences in 2025

    Topics this year include AI, consumer trends and brand loyalty.

    By Oct. 1, 2024
  • Two people wearing shapewear from Knix's customizable collection.
    Image attribution tooltip
    Courtesy of Knix
    Image attribution tooltip

    Knix launches customizable shapewear collection

    The brand uses its patented PerfectCut technology to allow customers to adjust products for the right fit.

    By Howard Ruben • Oct. 1, 2024
  • Two individuals on stage seated in chairs, on the left a middle-age man in a suit jacket and on his right a woman in a black blouse
    Image attribution tooltip
    Peyton Bigora/Retail Dive
    Image attribution tooltip

    What to know about privacy laws when collecting personal data on shoppers

    Retailers have moved away from collecting identifiable information from consumers, but need to be aware of requirements for the personal data they do gather, an Albertsons privacy official said. 

    By Peyton Bigora • Sept. 27, 2024
  • Image from Lego Gaming Workshop
    Image attribution tooltip
    Courtesy of Lego
    Image attribution tooltip

    Lego to host online, in-store gaming workshops for kids

    The interactive programs will be held at select stores next month, while online events are hosted by gaming influencer Kennedy Rose. 

    By Tatiana Walk-Morris • Sept. 26, 2024