Technology


  • An example of Google Lens' in-store features.
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    Courtesy of Google
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    Google Lens can now tailor search results to the store you’re in

    Users can take a picture of an item to receive insights tailored to the store they’re in, such as similar items that are in-stock.

    By Bryan Wassel • Nov. 20, 2024
  • Wolverine World Wide's new global innovation hub in Boston, Massachusetts.
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    Courtesy of Wolverine Worldwide
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    Wolverine World Wide debuts global innovation hub in Boston

    The company is building out its corporate workspaces as a way to attract talent and encourage creativity as it goes through a strategic transformation.

    By Tatiana Walk-Morris • Nov. 19, 2024
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • Qurate President and CEO Mike George
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    Cara Salpini/Retail Dive
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    Qurate’s new strategy banks on streaming, social media platforms

    The owner of QVC and HSN is rebranding to QVC Group as it aims for $1.5 billion in revenue from those channels within three years.

    By Tatiana Walk-Morris • Nov. 18, 2024
  • A person sits in front of a computer online shopping while a Christmas lights are in the background.
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    Anchiy via Getty Images
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    Retailers confront trust issues as generative AI becomes commonplace

    Generative AI can win over reluctant shoppers by offering personalization or help with finding deals, experts say.

    By Bryan Wassel • Nov. 18, 2024
  • A 670,500-square-foot, e-commerce center for Ulta Beauty.
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    Retrieved from Clayco on October 23, 2024
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    Ulta Beauty bets big on market fulfillment center model

    As part of its supply chain transformation, the beauty retailer is retrofitting some of its regional distribution centers with automation upgrades.

    By Alejandra Carranza • Nov. 18, 2024
  • Pinterest holiday gift collection.
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    Courtesy of Pinterest
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    Pinterest introduces celebrity gift guides, shoppable wishlists

    The social media platform is banking on curated gift lists from the likes of Alicia Keys and Wirecutter to win shoppers this season.

    By Tatiana Walk-Morris • Nov. 15, 2024
  • Nordstrom app
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    Retrieved from Nordstrom on November 13, 2024
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    Nordstrom leverages generative AI for holiday app refresh

    Among the new app features are trend reports, which blend the expertise of Nordstrom stylists with artificial intelligence to deliver relevant trends. 

    By Aaron Baar • Nov. 15, 2024
  • A person wearing a jacket and hoodie looks down at their phone, smiling.
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    Courtesy of Amazon
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    Amazon answers ultra-cheap Chinese marketplaces like Temu with ‘Amazon Haul’

    The e-commerce giant is testing a selection priced under $20, with most under $10. Free shipping on orders over $25 will take a week or longer.

    By Nov. 13, 2024
  • ThredUp apparel.
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    Courtesy of ThredUp
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    ThredUp focuses on social commerce with new hire

    The apparel reseller tapped Danielle Vermeer, co-founder and CEO of Teleport, for the newly created position. 

    By Tatiana Walk-Morris • Nov. 13, 2024
  • Image of Meta's Ray-Ban store
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    Courtesy of Meta
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    Meta’s Los Angeles pop-up features Ray-Ban smart glasses

    The company is promoting digital eyewear at its Meta Lab through December, with an eye to launching a shop-in-shop in Phoenix at the end of January. 

    By Tatiana Walk-Morris • Nov. 12, 2024
  • Instacart's Carrot Tags
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    Courtesy of Instacart
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    Grocers continue to add electronic shelf label software

    Aldi, Gelson’s and Hornbacher’s have deployed Instacart's pick-to-light capability in stores.

    By Catherine Douglas Moran • Nov. 12, 2024
  • Big Lots, Manchester, CT. 8/2014 by Mike Mozart of TheToyChannel and JeepersMedia on YouTube
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    "Big Lots" by Mike Mozart is licensed under CC BY 2.0
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    Big Lots introduces new rewards app

    The app is available to Big Rewards members and includes exclusive deals and a personalized dashboard, among other features. 

    By Tatiana Walk-Morris • Nov. 11, 2024
  • An Amazon MK30 drone flies in the air.
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    Retrieved from Amazon on November 07, 2024
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    Amazon launches same-day drone delivery in Arizona city

    Customers near the company’s Tolleson facility can get thousands of items delivered by air, but there are limitations.

    By Max Garland • Nov. 8, 2024
  • Amazon's virtual holiday shop.
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    Courtesy of Amazon
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    Amazon debuts virtual holiday shop

    The immersive 3D shopping experience includes music, animations and a guided journey to help with product discovery.

    By Tatiana Walk-Morris • Nov. 7, 2024
  • Virtual grocery store featuring Benefit Cosmetics.
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    Courtesy of Benefit Cosmetics
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    Benefit Cosmetics launches first virtual 3D shopping experience

    The grocery store-inspired digital space, dubbed “The Benemart,” blends gaming and holiday shopping. 

    By Tatiana Walk-Morris • Nov. 7, 2024
  • A bright yellow sign against a blue roof says "Best Buy" in bold black letters.
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    Daphne Howland/Retail Dive
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    Best Buy pushes tech in holiday ad series

    The campaign features the retailer’s new hologram spokesperson, “Gram,” and addresses common problems like finding the perfect gift.

    By Nov. 6, 2024
  • A graphic showing a photo of a mobile phone showing an open app. Text in the app says "Flexa" and "pay Sheetz $15.57" above a scannable code.  Illustrations of a dollar bill and lightning bolt .
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    Permission granted by Flexa
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    Sheetz accepting crypto at all locations

    After a limited trial run, customers can now use several popular digital currencies to buy items at all of the retailer’s 750-plus locations.

    By Jessica Loder • Nov. 5, 2024
  • A Lowe's storefront with the company's blue and white signage
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    Nate Delesline III/Retail Dive
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    Lowe’s launches home maintenance support tool for loyalty members

    With the Lowe’s Digital Home Platform, members can access personalized info about their products, including warranties and manuals.  

    By Tatiana Walk-Morris • Nov. 5, 2024
  • Amazon retail online shopping lawsuit
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    Daria Nipot via Getty Images
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    Amazon, Google sue over ‘fake review website’

    The dual complaints in federal court target sellers of fake reviews for retailers and local businesses that market on the web giants.

    By Justin Bachman • Nov. 5, 2024
  • Shelves are stacked with graphic T-shirts by the Children's Place.
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    Arturo Holmes/Getty Images for The Children's Place, Inc. via Getty Images
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    The Children’s Place launches Shein storefront

    The deal allows the youth apparel company to distribute its products through the fast-fashion giant’s platform and diversify its omnichannel strategy.

    By Laurel Deppen • Nov. 4, 2024
  • Customers Queuing At Checkout In Local Supermarket
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    TommL via Getty Images
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    Sponsored by Dell Technologies

    The invisible secret behind retail’s modernization journey

    As retailers evolve their businesses to be data-informed and better utilize AI technologies, it will become more important to modernize their IT infrastructure.

    Nov. 4, 2024
  • A smartphone displaying the Affirm app
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    Courtesy of Affirm
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    In time for the holidays, Affirm updates its app

    Consumers made more purchases via BNPL platforms last holiday season. With the lingering impact of inflation, shoppers may do the same this year. 

    By Tatiana Walk-Morris • Oct. 31, 2024
  • Two of Stanley's Quencher tumblers in blue and orange.
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    Permission granted by Stanley
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    Tumbler manufacturer Stanley using AI to predict supply disruptions

    Stanley 1913 expects to improve scenario planning and supply chain visibility with the Kinaxis Maestro platform. 

    By Kelly Stroh • Oct. 30, 2024
  • Person sits on a couch shopping on an iPad next to a Christmas tree.
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    Anchiy via Getty Images
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    Product review videos to influence holiday shopping

    YouTube, Facebook and Instagram are the top social media platforms shoppers are using for research this season, according to a Circana report. 

    By Tatiana Walk-Morris • Oct. 30, 2024
  • Instacart app with decorative items in the background.
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    Courtesy of Instacart
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    Party City taps Instacart for same-day delivery

    Customers can now get delivery in as fast as an hour from over 700 of the retailer’s stores across the country. 

    By Tatiana Walk-Morris • Oct. 29, 2024