Technology: Page 2


  • A person in front of shopping cart scanners in a store
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    Courtesy of Sam's Club
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    Sam’s Club’s receipt-verification tech speeds ahead

    The AI-based equipment is now in place at a fifth of the chain’s locations and is helping shoppers exit more than 20% faster than before.

    By Sam Silverstein • May 2, 2024
  • The Williams Sonoma app on a mobile phone.
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    Courtesy of Williams-Sonoma
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    Williams Sonoma debuts new mobile app

    The app gives users access to recipes, the ability to create and manage registries, connect with design experts and shop by room. 

    By Tatiana Walk-Morris • May 1, 2024
  • Trendline

    Digital innovation and technology trends in retail

    From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.

    By Retail Dive staff
  • Person holds a phone with Nordstrom Marketplace on the screen.
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    Courtesy of Nordstrom
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    Nordstrom debuts online marketplace

    The retailer has enlisted multiple brands — such as Adore Me, DXL and Cynthia Rowley — to expand its product assortment for online shoppers.

    By Tatiana Walk-Morris • April 30, 2024
  • A person using their mobile phone to record a video of themselves.
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    Tirachard via Getty Images
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    Influencers sway consumers but authenticity loses some clout, study says

    Attitudes toward AI creators are mixed, and only 35% of Gen Zers say authenticity is what they care most about from influencers.

    By Aaron Baar • April 30, 2024
  • Barbie dolls are seen at a Target store on October 25, 2021 in Houston, Texas.
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    Brandon Bell via Getty Images
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    Mattel toys with AI as cost-saving plan unfolds

    The company is on the heels of surpassing a previous cost-savings target and is looking to AI to keep the momentum going.

    By Lindsey Wilkinson • April 30, 2024
  • A Macy's storefront displaying sale signs.
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    Cara Salpini/Retail Dive
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    Over 45K retail stores may close in next 5 years: UBS

    E-commerce penetration is expected to rise, helped in part by third-party players like Temu and Shein, according to a new report. 

    By April 29, 2024
  • Makeup and accessories displayed on a store counter.
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    Jason Kempin via Getty Images
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    Estée Lauder CIO wants to bring AI to the forefront of beauty

    The cosmetics giant is collaborating with Microsoft on an innovation lab that will help it explore generative AI applications across its brands.

    By Lindsey Wilkinson • April 29, 2024
  • Female retail store worker assesses clothing rack using iPad
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    gorodenkoff via iStock 

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    Sponsored by OneView Commerce

    Create omnichannel excellence in stores

    Associate-optimized digital tools empower store-driven omnichannel excellence.

    April 29, 2024
  • A Mango storefront.
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    Courtesy of Mango
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    Column

    The Weekly Closeout: Layoffs at Lululemon and Mango opens more stores

    The athletics retailer had a round of layoffs as it shuttered a distribution center and Mango opened locations in Washington, D.C., and Boston. 

    By Retail Dive Staff • April 26, 2024
  • A mobile phone displaying DoorDash and Walgreens.
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    Courtesy of Walgreens Boots Alliance
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    Walgreens, DoorDash partner to offer SNAP card payments

    Thanks to the partnership, Walgreens will offer over 4,000 SNAP-eligible products for delivery within an hour.

    By Tatiana Walk-Morris • April 26, 2024
  • Self-checkouts at a store.
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    Catherine Douglas Moran/Retail Dive
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    Walmart removes self-checkout from select stores

    The retailer joins Target, Dollar General and other chains in recalibrating its reliance on self-service and rethinking the checkout experience.

    By Kristen Doerer • April 26, 2024
  • A rendered virtual image of Hugo Boss's virtual experience.
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    Courtesy of Hugo Boss, Emperia
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    Hugo Boss launches Boss House Bali virtual experience

    The brand’s digital experience for the release of its spring-summer 2024 collection mimics its in-person luxury resort based in Bali.

    By April 25, 2024
  • The TikTok app is displayed on an Apple iPhone.
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    Photo Illustration by Drew Angerer via Getty Images
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    TikTok Shop debuts pre-owned luxury category in UK

    Facing a possible ban in the U.S., the social media platform is expanding its focus on secondhand luxury in other markets. 

    By Tatiana Walk-Morris • April 25, 2024
  • Walmart+ Mother's Day campaign
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    Courtesy of Walmart
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    Walmart+ enlists celebrity moms to answer TikTok questions for Mother’s Day

    Paris Hilton, Whitney Cummings and others will offer advice in the second iteration of the retailer’s “Mother of All Savings Memberships” campaign.

    By Chris Kelly • April 24, 2024
  • IKEA logo is displayed outside a store.
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    Naomi Baker via Getty Images
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    Ikea embarks on companywide AI literacy initiative

    Ikea workers can take a variety of courses, such as AI fundamentals and specialized training around ethical and responsible use of AI tools at work.

    By Carolyn Crist • April 24, 2024
  • An Oura Ring display at a Target store.
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    Courtesy of Oura Ring
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    Target adds Ōura to its online and in-store assortment

    The wearable tech company has been adding to its distribution channels, inking deals with Best Buy and Amazon recently.

    By Tatiana Walk-Morris • April 23, 2024
  • Lowe's storefront
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    Courtesy of Lowe's
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    Lowe’s taps DoorDash for on-demand deliveries

    Products can be purchased directly on the DoorDash app and the move is a way to “reach new DIY customers,” the home improvement retailer said. 

    By Tatiana Walk-Morris • April 22, 2024
  • Small business illustration
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    JungleOutThere via Getty Images
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    Sponsored by Slack

    Small businesses in 2024: Tap into tech to amplify your growth

    AI can help small business leaders optimize productivity and streamline success in 2024.

    April 22, 2024
  • Best Buy's new app for Apple Vision Pro
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    Courtesy of Best Buy
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    Best Buy debuts Apple Vision Pro app

    Best Buy Envision uses AR to help customers preview 3D models of TVs, appliances, furniture and other products prior to purchase. 

    By Tatiana Walk-Morris • April 19, 2024
  • Amazon introduces ad-supported shoppable channel to Prime Video, Freevee
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    Courtesy of Amazon
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    Amazon introduces shoppable, ad-supported channel to Prime Video, Freevee

    The channel leverages Amazon’s “shop the show” technology enabling viewers to easily purchase content seen on their TV screen via a mobile device.

    By Aaron Baar • April 19, 2024
  • A brand image of Asics' reusable shoe ready to be recycled.
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    Courtesy of Asics
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    Asics creates a circular shoe, returns program

    The sporting goods company designed a shoe ready to undergo recycling at the end of its use.

    By April 18, 2024
  • Amazon Dash Cart
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    Courtesy of Amazon
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    Amazon begins offering Dash Carts to other grocers

    The plan comes a few weeks after the company announced it was pulling Just Walk Out technology from Amazon Fresh stores. 

    By Peyton Bigora • April 18, 2024
  • A warehouse forklift operator uses an autonomous forklift inside a distribution center.
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    Courtesy of Walmart
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    Walmart brings autonomous forklifts to 4 distribution centers

    The Fox Robotics technology is deploying in Florida, Texas, New York and Alabama after a 16-month pilot.

    By Alejandra Salgado • April 17, 2024
  • JCPenney rewards
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    Courtesy of JCPenney
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    Q&A

    Why J.C. Penney’s loyalty program is the next step in its $1B turnaround plan

    Chief Customer Officer Katie Mullen explains how the retailer's revamped program will deliver value to consumers and boost first-party data reserves.

    By Chris Kelly • April 17, 2024
  • Promo of the Adidas Stepn partnership
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    Courtesy of Adidas
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    Adidas, Stepn partner on NFT sneakers

    The Stepn x Adidas Genesis Sneakers collection is part of a one-year partnership that will see other NFT drops and physical, wearable items. 

    By Tatiana Walk-Morris • April 16, 2024