How Walmart’s shoppable rom-com bridges holiday content, commerce

Ads on TikTok, Roku and YouTube show an assortment meant to balance “inspiration and impulse” this season, according to Chief Marketing Officer William White.

By Peter Adams • Nov. 29, 2023

TVs, PS5s and Airpods dominate social media product mentions during holiday shopping weekend: report

Over 2.3 million posts from Friday through Sunday mentioned holiday shopping, Black Friday or Cyber Monday, according to Sprout Social. 

By Tatiana Walk-Morris • Nov. 28, 2023

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Black Friday orders through Klarna jump nearly 30%

As consumers feel the pinch of inflation, some are turning to installment payment services to stretch their budgets.

By Tatiana Walk-Morris • Nov. 28, 2023

Home gym company Tonal partners with Best Buy

The brand’s products can be purchased on Best Buy’s website in what the DTC company says is a “large-scale retail expansion.”

By Kaarin Vembar • Nov. 27, 2023

Walmart is widening the gap with Amazon in grocery e-commerce, report finds

The retailer's share of the online grocery market will expand to nearly 27% by the end of 2024, while Amazon’s will slip to 18.5%, according to Insider Intelligence.

By Sam Silverstein • Nov. 27, 2023

Crate and Barrel debuts virtual store

The immersive experience, based on its new NYC flagship store, lets users take an interactive tour of eight rooms and request free services from design experts.

By Xanayra Marin-Lopez • Nov. 21, 2023

Kohl’s CEO shifts focus back to stores: ‘The digital business is really what’s bringing us down’

The department store notched more declines in Q3. But store comps were stronger, thanks in part to its Sephora partnership, and margins grew.

By Daphne Howland • Nov. 21, 2023

Adore Me launches sustainability accelerator

The Victoria's Secret-owned lingerie brand is working with four startups on technology to lessen the impact of manufacturing processes.

By Dani James • Nov. 21, 2023

Retailers brace for cyberthreat feast ahead of Thanksgiving shopping weekend

A rise in social engineering and generative AI pose increased risks as phishing attacks and ransomware gain speed and grow more sophisticated.

By David Jones • Nov. 21, 2023

Kohl’s touts virtual holiday events

Except for a one-day holiday “Kohl’s Storybook Magic” pop-up in New York City, the retailer is highlighting social media, livestreams and other interactive opportunities online.

By Daphne Howland • Nov. 20, 2023

Party City taps supply chain platform TradeBeyond to improve inventory, vendor operations

Less than a year after declaring bankruptcy, the retailer is investing in its supply chain.

By Kelly Stroh • Nov. 20, 2023

Amazon confirms ‘several hundred’ will be let go from Alexa unit

The decision comes during a year when the e-commerce giant has eliminated tens of thousands of roles.

By Nate Delesline III • Nov. 17, 2023

Simon introduces AI-driven holiday shopping tool

The HolidAI Gift Finder experience will roll out at two properties — one in New York and another in California — this season. 

By Tatiana Walk-Morris • Nov. 17, 2023

NRF releases 4 principles for AI use in retail

The organization is providing a framework to encourage the proper application of artificial intelligence technology. 

By Tatiana Walk-Morris • Nov. 16, 2023

Amazon unveils heavy-lifting warehouse robot Titan

A fulfillment center in San Antonio is the first to use the technology in its operations to carry larger and bulkier items.

By Max Garland • Nov. 15, 2023

Pottery Barn launches new mobile app

Customers can virtually preview products in their homes, track and manage registries and chat with a design expert. 

By Tatiana Walk-Morris • Nov. 15, 2023

Amid another leadership shakeup, Nike hires ex-Amazon Fashion chief

Muge Erdirik Dogan spent 16 years at the e-commerce giant, leading the apparel business for three. Her hire is just one of a slew of changes Nike announced.

By Daphne Howland • Nov. 15, 2023

Poshmark’s Secondhand Sunday returns with live shopping events

The resale platform, which launched the holiday last year, is hosting live events and encouraging shoppers to embrace circular fashion during the season.

By Xanayra Marin-Lopez • Nov. 15, 2023

Amazon expands Buy with Prime features in time for the holidays

Prime members can access a live chat, streamlined returns and order tracking when they use Buy with Prime on other brands’ online stores. 

By Tatiana Walk-Morris • Nov. 15, 2023

Android or iOS: When and why to use either for delivering innovative retail device experiences

Ensure you’re using the right decision criteria to deliver exceptional customer experiences and set yourself up for long-term success.

Nov. 15, 2023

J. Crew unveils holiday-themed virtual store

Appearing as a snow lodge for women’s apparel and a ski chalet for men’s, the experience includes a scavenger hunt and an AI holiday card generator.

By Tatiana Walk-Morris • Nov. 14, 2023

The rise of the Stanley tumbler: How a 110-year-old brand achieved viral success

The brand had long been marketed to workmen and outdoorsmen. But with the help of a group of influencers, the company unlocked the power of women selling to women.

By Caroline Jansen • Nov. 14, 2023

Survey: 3 ways retailers say technology can influence frontline productivity

If managers and associates aren’t connected, the retail experience simply doesn’t work anymore.

Nov. 13, 2023

Shoppers spent record $76.8B online in October: Adobe

Data shows that consumers are being strategic in managing their holiday budgets and taking advantage of early deals, according to a new report. 

By Tatiana Walk-Morris • Nov. 10, 2023

TikTok Shop to offer authenticated handbags

The social media platform partnered with Real Authentication as more online retailers introduce verification services.

By Tatiana Walk-Morris • Nov. 9, 2023