Kohl’s touts virtual holiday events

Except for a one-day holiday “Kohl’s Storybook Magic” pop-up in New York City, the retailer is highlighting social media, livestreams and other interactive opportunities online.

By Daphne Howland • Nov. 20, 2023

Party City taps supply chain platform TradeBeyond to improve inventory, vendor operations

Less than a year after declaring bankruptcy, the retailer is investing in its supply chain.

By Kelly Stroh • Nov. 20, 2023

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Amazon confirms ‘several hundred’ will be let go from Alexa unit

The decision comes during a year when the e-commerce giant has eliminated tens of thousands of roles.

By Nate Delesline III • Nov. 17, 2023

Simon introduces AI-driven holiday shopping tool

The HolidAI Gift Finder experience will roll out at two properties — one in New York and another in California — this season. 

By Tatiana Walk-Morris • Nov. 17, 2023

NRF releases 4 principles for AI use in retail

The organization is providing a framework to encourage the proper application of artificial intelligence technology. 

By Tatiana Walk-Morris • Nov. 16, 2023

Amazon unveils heavy-lifting warehouse robot Titan

A fulfillment center in San Antonio is the first to use the technology in its operations to carry larger and bulkier items.

By Max Garland • Nov. 15, 2023

Pottery Barn launches new mobile app

Customers can virtually preview products in their homes, track and manage registries and chat with a design expert. 

By Tatiana Walk-Morris • Nov. 15, 2023

Amid another leadership shakeup, Nike hires ex-Amazon Fashion chief

Muge Erdirik Dogan spent 16 years at the e-commerce giant, leading the apparel business for three. Her hire is just one of a slew of changes Nike announced.

By Daphne Howland • Nov. 15, 2023

Poshmark’s Secondhand Sunday returns with live shopping events

The resale platform, which launched the holiday last year, is hosting live events and encouraging shoppers to embrace circular fashion during the season.

By Xanayra Marin-Lopez • Nov. 15, 2023

Amazon expands Buy with Prime features in time for the holidays

Prime members can access a live chat, streamlined returns and order tracking when they use Buy with Prime on other brands’ online stores. 

By Tatiana Walk-Morris • Nov. 15, 2023

Android or iOS: When and why to use either for delivering innovative retail device experiences

Ensure you’re using the right decision criteria to deliver exceptional customer experiences and set yourself up for long-term success.

Nov. 15, 2023

J. Crew unveils holiday-themed virtual store

Appearing as a snow lodge for women’s apparel and a ski chalet for men’s, the experience includes a scavenger hunt and an AI holiday card generator.

By Tatiana Walk-Morris • Nov. 14, 2023

The rise of the Stanley tumbler: How a 110-year-old brand achieved viral success

The brand had long been marketed to workmen and outdoorsmen. But with the help of a group of influencers, the company unlocked the power of women selling to women.

By Caroline Jansen • Nov. 14, 2023

Survey: 3 ways retailers say technology can influence frontline productivity

If managers and associates aren’t connected, the retail experience simply doesn’t work anymore.

Nov. 13, 2023

Shoppers spent record $76.8B online in October: Adobe

Data shows that consumers are being strategic in managing their holiday budgets and taking advantage of early deals, according to a new report. 

By Tatiana Walk-Morris • Nov. 10, 2023

TikTok Shop to offer authenticated handbags

The social media platform partnered with Real Authentication as more online retailers introduce verification services.

By Tatiana Walk-Morris • Nov. 9, 2023

Breaking down buy now, pay later

After its pandemic-era growth spurt, buy now, pay later has gone mainstream in consumer payments. But changing economic conditions are forcing the installment trend to evolve.

By Caitlin Mullen • Nov. 9, 2023

Stitch Fix hires former Amazon Fashion exec

Tony Bacos is now the box retailer’s chief product and technology officer, a role he also held at the e-commerce giant’s apparel and accessories business.

By Daphne Howland • Nov. 7, 2023

Google makes it easier to shop small businesses this holiday using AI, other new features

Merchants can identify themselves with a new small business attribute on Search and Google Maps to make it easier for shoppers to narrow their searches.

By Xanayra Marin-Lopez • Nov. 6, 2023

Home Depot, Vizio create shoppable content for the holidays

“Merry & Bright” stars Jordin Sparks and features QR codes that take consumers to a Shop the Look page on the retailer’s website.

By Aaron Baar • Nov. 6, 2023

EBay opens streetwear pop-up in New York City

“Canal Street Wear” will sell authenticated items from the marketplace’s sellers and allow shoppers to verify the authenticity of their own goods.

By Tatiana Walk-Morris • Nov. 3, 2023

Michaels launches Etsy competitor MakerPlace

The initiative, which lets artisans sell goods and host virtual classes, is in addition to a third-party seller marketplace that debuted earlier this year.

By Nate Delesline III • Nov. 2, 2023

Best Buy launches livestream holiday shopping series

In a partnership with TalkShopLive, the retailer is hosting three live shopping events that feature products from its new categories.

By Tatiana Walk-Morris • Nov. 2, 2023

Walmart opens third ‘next gen’ fulfillment center in Texas

The 1.5-million square-foot facility will enable faster delivery as the retailer prepares for the holiday season.

By Alejandra Carranza • Nov. 2, 2023

Amazon tweaks tech to create first 100% fiber-focused fulfillment center

Two main technologies are being tested at an Ohio facility to determine how best to transform other facilities to handle only fiber — not plastic — packaging.

By Katie Pyzyk • Nov. 1, 2023