Navigating change: A retailer’s guide to preparing for e-invoicing requirements

With e-invoicing increasingly becoming a global requirement, retailers–even those not currently impacted– will ultimately have the advantage if they prepare now.      

Dec. 18, 2023

5 ways to prioritize the customer experience for a bright holiday season

To ensure you're offering an exceptional customer experience across every touchpoint.

By Roshan Jhunja, Head of Retail at Square • Dec. 18, 2023

Explore the Trendline➔

What's shaping the e-commerce landscape?

From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

By Retail Dive staff

Sally Beauty launches digital hair color consultations

With the Licensed Colorist OnDemand service, participants talk with a professional for free via video or chat. 

By Tatiana Walk-Morris • Dec. 15, 2023

Black Friday, Cyber Monday saw ‘lackluster’ consumer tech sales, report finds

Both unit and dollar sales declined year over year during Black Friday Week, and the average price of products was down during Cyber Monday Week.

By Tatiana Walk-Morris • Dec. 14, 2023

EBay pushes luxury consignment service with curated Jenna Lyons collection

A bus will travel to Los Angeles and Las Vegas with items from Lyons’ closet for sale, and shoppers can also get their own luxury handbags appraised.

By Tatiana Walk-Morris • Dec. 13, 2023

Mastercard launches Shopping Muse, an AI tool that gives product recommendations

Using generative AI, the tool can give personalized recommendations based on everyday language. 

By Tatiana Walk-Morris • Dec. 12, 2023

Amazon files motion to dismiss FTC antitrust lawsuit

The e-commerce giant said in its legal rebuttal that its business practices are lawful and represent “the very essence of competition.”

By Nate Delesline III • Dec. 12, 2023

Dollar General among fastest growing brands for Gen Z TikTok users: report

Inflation and the pursuit of cheaper alternative products could be driving interest in the discount retailer, Morning Consult said.

By Tatiana Walk-Morris • Dec. 12, 2023

Five Below looks to tech, analytics to optimize inventory

As the discount retailer aims to speed up its supply chain and hold back costs, it has also opened a sourcing office in India.

By Ben Unglesbee • Dec. 11, 2023

Adidas launches digital products on Roblox

The sportswear brand has opened virtual pop-up stores that carry licensed digital clothing and bespoke outfits for the platform. 

By Tatiana Walk-Morris • Dec. 11, 2023

Pinterest tests body type search feature

Powered by artificial intelligence, the company is using tech to increase body representation on its platform. 

By Tatiana Walk-Morris • Dec. 11, 2023

Beyond transactions: Checkout innovation to launch at NRF 2024

Experience the new wave of retail for yourself at NRF 2024, where data-driven insights, AI, and more come together to craft an unparalleled retail experience.

Dec. 11, 2023

Consumers state high intent to buy more online in 2024: survey

While Amazon is the preferred e-commerce retailer overall, Walmart is the top pick for online grocery shopping, a Bank of America survey found.

By Tatiana Walk-Morris • Dec. 5, 2023

Brooks Running posts record 14% increase in Cyber Monday sales

Nearly half of those sales were from new customers. The athletics brand also reported an 8% year-over-year increase in online sales on Black Friday.

By Howard Ruben • Dec. 4, 2023

Staples hit by cyberattack during critical Cyber Week sales push

The office supply retailer expects to fully catch up on back orders after online processing and deliveries were briefly disrupted.

By David Jones • Dec. 4, 2023

Best Buy to offer deliveries via DoorDash

The partnership marks the first national consumer electronics retailer available on the DoorDash marketplace. 

By Tatiana Walk-Morris • Nov. 30, 2023

How Walmart’s shoppable rom-com bridges holiday content, commerce

Ads on TikTok, Roku and YouTube show an assortment meant to balance “inspiration and impulse” this season, according to Chief Marketing Officer William White.

By Peter Adams • Nov. 29, 2023

TVs, PS5s and Airpods dominate social media product mentions during holiday shopping weekend: report

Over 2.3 million posts from Friday through Sunday mentioned holiday shopping, Black Friday or Cyber Monday, according to Sprout Social. 

By Tatiana Walk-Morris • Nov. 28, 2023

Black Friday orders through Klarna jump nearly 30%

As consumers feel the pinch of inflation, some are turning to installment payment services to stretch their budgets.

By Tatiana Walk-Morris • Nov. 28, 2023

Home gym company Tonal partners with Best Buy

The brand’s products can be purchased on Best Buy’s website in what the DTC company says is a “large-scale retail expansion.”

By Kaarin Moore • Nov. 27, 2023

Walmart is widening the gap with Amazon in grocery e-commerce, report finds

The retailer's share of the online grocery market will expand to nearly 27% by the end of 2024, while Amazon’s will slip to 18.5%, according to Insider Intelligence.

By Sam Silverstein • Nov. 27, 2023

Crate and Barrel debuts virtual store

The immersive experience, based on its new NYC flagship store, lets users take an interactive tour of eight rooms and request free services from design experts.

By Xanayra Marin-Lopez • Nov. 21, 2023

Kohl’s CEO shifts focus back to stores: ‘The digital business is really what’s bringing us down’

The department store notched more declines in Q3. But store comps were stronger, thanks in part to its Sephora partnership, and margins grew.

By Daphne Howland • Nov. 21, 2023

Adore Me launches sustainability accelerator

The Victoria's Secret-owned lingerie brand is working with four startups on technology to lessen the impact of manufacturing processes.

By Dani James • Nov. 21, 2023

Retailers brace for cyberthreat feast ahead of Thanksgiving shopping weekend

A rise in social engineering and generative AI pose increased risks as phishing attacks and ransomware gain speed and grow more sophisticated.

By David Jones • Nov. 21, 2023