Technology: Page 23


  • Man shopping online easy and fast.
    Image attribution tooltip
    ArtistGNDphotography via Getty Images
    Image attribution tooltip
    Sponsored by Monetate

    Fueling customer spending with automated digital merchandising that scales

    Aided by AI, merchandisers can draw from a wealth of data points to make recommendations hyper-relevant to each buyer.

    Jan. 29, 2024
  • A Stitch Fix x Spotify brand image of a curated playlist
    Image attribution tooltip
    Courtesy of Stitch Fix
    Image attribution tooltip

    Stitch Fix, Spotify launch Style Tune Ups

    The retailer is combining music and style preferences to curate outfit recommendations and playlists for customers.

    By Jan. 25, 2024
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
    Image attribution tooltip
    gradyreese via Getty Images
    Image attribution tooltip
    Trendline

    What's shaping the e-commerce landscape?

    From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

    By Retail Dive staff
  • Person holding a ball wearing athletic apparel.
    Image attribution tooltip
    Courtesy of Dick's Sporting Goods
    Image attribution tooltip

    Dick’s Sporting Goods introduces new Inspire fabric for Calia brand

    A new collection utilizing the fabric, which mirrors spandex but is more lightweight, is aimed squarely at the athleisure shopper. 

    By Tatiana Walk-Morris • Jan. 25, 2024
  • Rolls of finished filament yarn in the Fiber Spinning Lab at The Nonwovens Institute, NC State University.
    Image attribution tooltip
    Courtesy of Under Armour
    Image attribution tooltip

    Under Armour, Celanese develop spandex alternative

    The companies partnered on Neolast, a high-performing alternative to elastane — a fiber that gives apparel stretch.

    By Tatiana Walk-Morris • Jan. 25, 2024
  • A Klarna promotional sign is seen in a mall
    Image attribution tooltip
    Caitlin Mullen/Retail Dive
    Image attribution tooltip

    Klarna adds subscription plan

    With an IPO on the horizon, the BNPL firm is offering customers a subscription service for $7.99 per month.

    By Caitlin Mullen • Jan. 25, 2024
  • ExtraMile
    Image attribution tooltip
    Permission granted by Samsung
    Image attribution tooltip

    ExtraMile pilots AI-powered ‘digital human’ and signage displays

    The California-based c-store retailer has partnered with Samsung on a new program at three of its locations as it digs deeper into technology.

    By Brett Dworski • Jan. 23, 2024
  • A closeup of a white "Vans" sign, below a red-trimmed window, reflecting a blue-gray sky.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    VF Corp. cyberattack impacted 35.5M consumers

    The North Face and Vans parent company originally reported the incident at the height of the holiday season.

    By Jan. 23, 2024
  • A person sitting on a chair, talking.
    Image attribution tooltip
    Courtesy of National Retail Federation
    Image attribution tooltip

    The surprising reason Tractor Supply has embraced AI

    CEO Hal Lawton said the retailer is investing heavily in the generative tech, and that its most important purpose is old-fashioned customer service.

    By Jan. 23, 2024
  • Walmart storefront.
    Image attribution tooltip
    Kaarin Vembar/Retail Dive
    Image attribution tooltip

    Walmart to close Store No. 8

    Scott Eckert, who led the retailer's innovation unit, will also leave the company. 

    By Nate Delesline III • Jan. 22, 2024
  • FTC
    Image attribution tooltip
    GettyImages via Getty Images
    Image attribution tooltip

    Amazon cuts ‘Buy with Prime’ staff

    The relatively small number adds to the tens of thousands already affected by downsizing at the e-commerce giant in the past year or so.

    By Jan. 22, 2024
  • An AI digital shopping cart in a pentagon shape with popping out
    Image attribution tooltip
    da-kuk via Getty Images
    Image attribution tooltip
    Sponsored by Brillio

    Take a quantum leap into intelligent retail experiences with AI

    AI cloud will become a mainstay in retail in 2024, with Gen AI and large language models leading the way to drive growth, profitability and innovation. 

    By Sean Cassidy • Jan. 22, 2024
  • Hidden Valley Ranch and Burt's Bees limited-edition lip balm
    Image attribution tooltip
    Courtesy of Hidden Valley Ranch
    Image attribution tooltip

    The Weekly Closeout: GameStop ditches NFTs while Burt’s Bees teams with Hidden Valley Ranch

    The gaming retailer shuts its NFT marketplace due to regulatory uncertainty, as the beauty brand debuts flavored lip balm for “wing eating season.”

    By Retail Dive Staff • Jan. 19, 2024
  • Illustration of three characters in the Amikaverse
    Image attribution tooltip
    Courtesy of Obsess
    Image attribution tooltip

    Hair care brand Amika launches on Roblox

    The brand partnered with Obsess to launch “The Amikaverse” on the game platform, and later this year will create a matching virtual store. 

    By Tatiana Walk-Morris • Jan. 18, 2024
  • Leaders from parcelLab and Yeti on stage at NRF
    Image attribution tooltip
    Bryan Wassel/Retail Dive
    Image attribution tooltip

    Yeti leans into post-purchase communication to engage customers

    “You need excellence all the way from the homepage through a package arriving at their doorstep,” said Yeti’s director of software engineering.

    By Bryan Wassel • Jan. 18, 2024
  • An AI processor on a futuristic printed circuit board
    Image attribution tooltip
    da-kuk via Getty Images
    Image attribution tooltip

    Retailers to use AI for marketing, financial forecasting: survey

    Major retailers and consumer packaged goods companies foresee their sales growing or remaining the same from last year, the report found.

    By Tatiana Walk-Morris • Jan. 17, 2024
  • Online business payments
    Image attribution tooltip
    Sitthiphong via Getty Images
    Image attribution tooltip

    Retailers hone in on improving the checkout experience

    Leaders from Wayfair and SSENSE discussed how they are spearheading good CX by emphasizing a smooth digital checkout at NRF 2024.

    By Bryan Wassel • Jan. 17, 2024
  • Ulta CEO Dave Kimbell speaking at the National Retail Federation's Big Show in New York City on Jan. 15, 2023.
    Image attribution tooltip
    Permission granted by National Retail Federation
    Image attribution tooltip

    Ulta topped $10B in sales last year. How the beauty retailer stays relevant

    CEO Dave Kimbell discussed recent innovations the retailer has introduced and why the beauty category is expected to remain strong.

    By Jan. 17, 2024
  • An image of a red scooter with a DoorDash bag on it.
    Image attribution tooltip
    Permission granted by DoorDash
    Image attribution tooltip

    The Vitamin Shoppe, Camping World among retailers added to Doordash

    The fitness and wellness companies are part of a network of more than 100,000 non-restaurant stores across its Marketplace and Drive platforms.

    By Jan. 16, 2024
  • Crystal sphere with hands
    Image attribution tooltip
    AntonioSolano via Getty Images
    Image attribution tooltip
    Sponsored by Facteus

    Retail’s new crystal ball: how transaction data gives you a competitive edge

    The key to seeing where retail is headed — and how your business should adjust — lies in customer transaction data.

    Jan. 16, 2024
  • Picture of Victoria's Secret store sign
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Victoria’s Secret to infuse AI into online shopping

    The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.

    By Kristen Doerer • Jan. 12, 2024
  • Customers can pass through an AI-powered scanner at the exit of Sam's Club
    Image attribution tooltip
    Permission granted by Sam's Club
    Image attribution tooltip

    Sam’s Club to bring AI-based receipt verification to all stores

    The technology will eliminate the need for receipt checkers, freeing up associates to spend time with customers.

    By Nate Delesline III • Jan. 11, 2024
  • A Wing drone carrying a Walmart delivery.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart to expand drone delivery to 1.8M more Texas homes

    The retailer is working with Wing and Zipline to reach up to 75% of the Dallas-Fort Worth area's population.

    By Max Garland • Jan. 11, 2024
  • An image on a phone of the social media app Threads
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Half of consumers will abandon or ‘significantly limit’ social media interactions by 2025: report

    The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner. 

    By Jan. 10, 2024
  • A hand holds a smartphone with a Google ad that is also on a computer screen
    Image attribution tooltip
    Courtesy of Instacart
    Image attribution tooltip

    Instacart seeks off-site retail media scale with Google Shopping ads pact

    The partnership targeting high-intent grocery shoppers already has sign on from marketers like Danone and Kraft Heinz.

    By Peter Adams • Jan. 9, 2024
  • Store employee handing customer their bag of purchased goods
    Image attribution tooltip
    Ariel Skelley via Getty Images
    Image attribution tooltip
    Sponsored by IBM

    Retailers can tap into generative AI to enhance support for customers and employees

    As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior.

    By Luq Niazi, Global Managing Partner Industries, IBM Consulting • Jan. 9, 2024