Technology: Page 3


  • The TikTok app is displayed on an Apple iPhone.
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    Photo Illustration by Drew Angerer via Getty Images
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    TikTok Shop spend jumps during Deals for You Days

    U.S. shoppers spent $52 each during the social platform’s July sale, a historic high and a break from recent declines, according to Earnest Analytics.

    By Tatiana Walk-Morris • July 24, 2024
  • Best Buy's "spokeshologram," Gram, which debuted as part of a larger refresh and introduction of its "imagine that." tagline
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    Courtesy of Best Buy
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    Best Buy updates brand with new tagline, hologram spokesperson

    As part of a refresh, the company updated its color palette to include magenta, teal and red, and is emphasizing personalized discovery and support.

    By Tatiana Walk-Morris • July 23, 2024
  • Trendline

    Top 5 stories from Retail Dive

    Though some of the problems of the pandemic have waned, retail continues to reel from C-suite turnover, changes in ecommerce and reassessment of DEI policies.  

    By Retail Dive staff
  • A sign is posted in front of a Google office on April 26, 2022 in San Francisco, California. Google parent company Alphabet will report first quarter earnings today after the closing bell.
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    Justin Sullivan via Getty Images
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    Deep Dive

    And just like that, Google won’t be deprecating cookies. What now?

    The tech giant backed off plans to implement a huge shift in digital marketing that faced pushback from adland and regulators around the world.

    By Chris Kelly • July 23, 2024
  • A person shops online
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    Urupong via Getty Images
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    Amazon, Better Business Bureau file joint lawsuit in fight over fake reviews

    It’s the e-commerce giant’s first joint lawsuit tackling fake review brokers and aims to shut down ReviewServiceUSA.com.

    By Tatiana Walk-Morris • July 22, 2024
  • A closeup of a store display. A grey and pink Skechers sneaker is seen next to a purple Skechers sneaker.
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    Brandon Bell via Getty Images
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    Skechers sues L.L. Bean for patent infringement

    Attorneys for the footwear giant accuse the retailer of illegally using its patented "heel cup" design.

    By Laurel Deppen • July 22, 2024
  • Simbe inventory robot operating in Schnucks supermarket
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    Permission granted by Simbe Robotics
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    New robotic capability lets retailers remotely monitor store shelves

    Simbe Robotics’ tool allows personnel to see conditions in stores on a mobile device using imagery from the company’s autonomous aisle-scanning equipment.

    By Sam Silverstein • July 19, 2024
  • A Bassett Furniture storefront.
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Bassett Furniture temporarily shuts down manufacturing facilities following cyberattack

    Although customers can still place orders and purchase products, the furniture company’s ability to fulfill orders is currently impacted. 

    By July 18, 2024
  • A man in a suit strolls past a closed Ralph Lauren store in the evening.
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    Hollie Adams via Getty Images
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    Ralph Lauren hires Levi’s exec as new tech chief

    Christopher Conrad is taking over as chief digital and technology officer ahead of Janet Sherlock’s upcoming retirement.

    By Lindsey Wilkinson • July 18, 2024
  • Person pays via mobile phone
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    Creative via Getty Images
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    US online retail sales to reach $1.2 trillion this year: report

    E-commerce is “maturing” and returning to “pre-pandemic normalcy” as it continues to capture market share, according to FTI Consulting. 

    By Tatiana Walk-Morris • July 17, 2024
  • View of a Walmart storefront
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    Justin Sullivan via Getty Images
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    Walmart builds wide lead among US retail media networks, report finds

    The chain saw 11 billion impressions in Q1, including strong performance offsite, while No. 2 Target generated fewer than 7 billion impressions.

    By Peter Adams • July 16, 2024
  • Rite Aid storefront.
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    Courtesy of Rite Aid
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    Rite Aid confirms cybersecurity breach

    The drugstore retailer stated that customer’s Social Security numbers, financial information and patient information was not impacted.

    By July 16, 2024
  • Two mobile phones on Amazon's app featuring Rufus AI assistant.
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    Courtesy of Amazon
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    Amazon rolls out generative AI shopping tool Rufus to all US customers

    CEO Andy Jassy first mentioned the tool in February and said it marked “a significant customer experience improvement for discovery.”

    By Tatiana Walk-Morris • July 16, 2024
  • Canada Goose storefront in Las Vegas.
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    Courtesy of Canada Goose
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    Canada Goose appoints new chief digital and information officer

    Alfredo C. M. Tan steps into the role Aug. 7 and replaces Matt Blonder, who was the company’s chief digital officer for a little over a year. 

    By Tatiana Walk-Morris • July 15, 2024
  • A man stands in a room reminiscent of a college dorm wearing jeans and a red NYC t-shirt.
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    Courtesy of Urban Outfitters
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    Urban Outfitters blends physical, digital with back-to-school campaign

    The retailer’s “Shift Happens” campaign brought influencer-created Pinterest boards to life at a two-day activation in New York.

    By Sara Karlovitch • July 15, 2024
  • Vans World 2.0 in Roblox
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    Courtesy of The Gang
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    Vans refreshes Roblox activation with ‘phygital’ maneuver

    To drive traffic to the space, which reached 100 million visits last year, the brand is dropping a virtual version of a new shoe prior to its in-store release.

    By Sara Karlovitch • July 12, 2024
  • Two people walk down a store aisle past a sign that reads, "Everyday Low Price."
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    Joe Raedle via Getty Images
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    One-third of consumers cut spending in Q2: report

    Inflation concerns continue to weigh on shoppers, with 84% saying it has affected how they spend their money, according to a report from Jungle Scout.

    By Howard Ruben • July 12, 2024
  • A stack of cardboard boxes are wrapped in plastic in a machine.
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    Courtesy of Walmart
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    Walmart beefs up automated grocery distribution network

    The retail giant is opening five new high-tech perishable sorting and packaging centers, while upgrading four others and retrofitting another.

    By Philip Neuffer • July 11, 2024
  • A person with short dark hair and a beard smiles with arms crossed, wearing a white shirt and blue suit coat, no tie.
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    Courtesy of Macy's Inc.
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    Macy’s hires new CIO from within

    Next month Keith Credendino will take over as chief information officer from Laura Miller, who is retiring. 

    By July 10, 2024
  • Guitar Center storefront signage at a location in Virginia Beach with a blue sky.
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    Nate Delesline III/Retail Dive
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    Guitar Center names chief technology and information officer

    Adolfo Rodriguez comes to the company with over 25 years of experience in tech transformation and is the retailer’s latest C-suite addition. 

    By Tatiana Walk-Morris • July 10, 2024
  • Person working on crafts in Etsy campaign spot
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    Courtesy of Etsy
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    Etsy addresses anxiety over AI, mass manufacturing with new brand mission

    Real Etsy sellers are highlighted in ads that complement policy changes that aim to more strongly enforce a human touch on products. 

    By Peter Adams • July 10, 2024
  • A box labeled "Hasbro" is displayed, along with other store products.
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    Justin Sullivan via Getty Images
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    Hasbro’s early adoption of Prime Video ads helps reel in new buyers

    Successful campaigns for Peppa Pig and Play-Doh lend credence to Amazon’s bigger pitch around its upper-funnel advertising capabilities.

    By Peter Adams • July 10, 2024
  • An Amazon Echo Spot device.
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    Courtesy of Amazon
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    Amazon debuts all-new Echo Spot ahead of Prime Day

    The smart alarm clock comes with “better visuals and improved audio quality” from its original device, according to the company. 

    By Tatiana Walk-Morris • July 9, 2024
  • Made In cookware in a kitchen
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    Courtesy of Made In
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    Made In Cookware launches Canadian website

    The North American expansion comes as the company looks to grow in more international markets.

    By Howard Ruben • July 9, 2024
  • Close-up of a person using a self checkout machine.
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    Julia Gomina via Getty Images
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    Self checkout boasts ‘record’ year: report

    The U.S. is the world’s largest self-checkout market, driven in part by supermarket chains and c-stores, even as some retailers pull back on the tech.

    By Tatiana Walk-Morris • July 8, 2024
  • Room with a neon sign that says 'Be Unreasonable' with weights and a desk.
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    Courtesy of Klarna
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    Klarna extends buy now, pay later services to Adobe Commerce merchants

    Though BNPL transactions are on the rise, they especially appeal to cash-strapped customers, research suggests.

    By Tatiana Walk-Morris • July 8, 2024