Technology: Page 61


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    Scott Olson via Getty Images
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    Sam's Club expands Scan & Go app with new Scan & Ship feature

    The new in-app tool allows shoppers to scan purchases and ship them directly to their homes.  

    By Maria Monteros • July 13, 2021
  • The Klarna logo in front of pink balloons
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    Astrid Stawiarz via Getty Images
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    Klarna acquires social shopping startup Hero

    As part of the deal, Klarna's 250,000 retail partners will have access to the platform, allowing in-store staffers to become content creators.

    By Tatiana Walk-Morris • July 13, 2021
  • Shot of a young woman relaxing on the sofa and using a credit card with a digital tablet Explore the Trendline
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    gradyreese via Getty Images
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    Trendline

    What's shaping the e-commerce landscape?

    From recent statistics on e-commerce growth to the Federal Trade Commission’s lawsuit against Amazon, here are some of the forces impacting online retail.

    By Retail Dive staff
  • Brookfield Properties opens AR ad inventory across 100-plus shopping malls

    The deal with Aria will implement AR advertising experiences across the mall operator's roughly 150 million square feet of untapped virtual air space.

    By Asa Hiken • July 12, 2021
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    Courtesy of Amazon
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    Nearly all the top e-commerce companies grew revenue by double digits in 2020: GlobalData

    The biggest players saw outsized sales gains as consumers flocked to their sites. Wayfair came in at No. 5, with revenue up 55% last year.

    By July 9, 2021
  • Fidji Simo and Apoorva Mehta of Instacart
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    Courtesy of Instacart
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    Instacart taps high-ranking Facebook exec as new CEO

    Starting Aug. 2, Fidji Simo will assume the top role at the company while current CEO and founder Apoorva Mehta will serve as executive chairman.

    By Catherine Douglas Moran • July 9, 2021
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    Fotolia
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    Amazon partners with BigCommerce to ease fulfillment for merchants

    The partnership gives U.S. sellers access to perks of the e-commerce giant's fulfillment network, including faster shipping and trackable orders.

    By Tatiana Walk-Morris • July 8, 2021
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    Courtesy of Splitit/Jenny Volanakis
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    Splitit enables in-store buy now, pay later options with Apple Pay, Google Pay

    The Australian company is adding the new in-store digital wallet payment options as it looks to compete in the increasingly crowded U.S. market.

    By Vaidik Trivedi • July 8, 2021
  • Kroger Knapp
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    Courtesy of Kroger
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    Kroger adds shuttle technology to distribution center

    The grocer is doubling the capacity of its Great Lakes warehouse while adding robot pickers and palletizers to boost efficiency.

    By Jeff Wells • July 7, 2021
  • Instagram Logo
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    Retrieved from Instagram on April 28, 2021
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    'We're no longer a photo-sharing app,' says head of Instagram

    The social media platform will refocus on video, creators, shopping and messaging to hold its own against competitors like TikTok.

    By Tatiana Walk-Morris • July 7, 2021
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    Courtesy of Walmart
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    Walmart expands Ibotta partnership with new cash-back rewards

    The retailer will also join the Ibotta Performance Network (IPN), which distributes rebates via third-party sites like social media and recipe hubs.

    By Asa Hiken • July 7, 2021
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    Stuart C. Wilson via Getty Images
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    Despite online growth, stores will still account for three-fourths of retail sales in 2024, Forrester says

    The research firm estimates that e-commerce in the U.S. grew 30% in 2020, its fastest pace since 2002. But physical retail hasn't lost its relevance. 

    By July 6, 2021
  • External shot of a Men's Wearhouse store.
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    Courtesy of Men's Wearhouse
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    Men's Wearhouse, Jos. A. Bank expand contactless fit tech to 650 locations

    The technology helps shoppers find the correct apparel size amid a larger digital push at parent company Tailored Brands. 

    By Tatiana Walk-Morris • July 6, 2021
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    Metamorworks via iStock

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    Sponsored by Lumen

    Clearing the hurdles and maximizing value in current and future store operations

    To deliver a personalized customer experience, retailers need a modern and secure platform that is cloud and edge enabled.

    July 6, 2021
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    Matt Cardy via Getty Images
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    Merchants adapt check-out process to thwart cart abandonment

    Merchants are giving online customers a broader menu of payment options in the hopes of keeping customers through to completion of a purchase.

    By Vaidik Trivedi • June 30, 2021
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    Justin Sullivan via Getty Images
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    New consumer tech gadgets modernize payments

    As technology evolves, so do modes of payment. Consumers are migrating to more advanced tech payment tools like wearable devices, connected cars and in-home systems, a new study finds.

    By Vaidik Trivedi • June 29, 2021
  • A Hudson's Bay storefront
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    HBC names new CTO

    The parent of Hudson's Bay and Saks Fifth Avenue tapped Scott Ross for the role, who was previously its senior vice president of ominchannel.

    By Tatiana Walk-Morris • June 29, 2021
  • Walmart's MoneyCard offered as demand deposit account.
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    Retrieved from Walmart on June 25, 2021
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    Walmart's MoneyCard now offered as a demand deposit account

    In partnership with fintech Green Dot, the retailer has been adding money management tools for consumers to access digitally or in-store.

    By Tatiana Walk-Morris • June 28, 2021
  • FedEx worker sort through a pile of boxes at the FedEx sort facility at the Oakland International Airport December 18, 2006 in Oakland, California.
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    Justin Sullivan via Getty Images
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    FedEx to add 16 automated facilities ahead of peak season

    The technology enables FedEx to adjust to volume fluctuations, but the logistics provider may struggle to hire enough package handlers.

    By Matt Leonard • June 28, 2021
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    iStock | Andresr

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    Sponsored by Cybersource

    Creating a digital-first payment strategy for the post-pandemic customer

    By making it easy to connect anytime, anywhere, retailers can build better customer loyalty and relationships.

    June 28, 2021
  • Walmart Store Exterior at Night
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    Courtesy of https://corporate.walmart.com/photos/walmart-store-exterior-at-night
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    Walmart boosts shopper acceptance of substitutions with deep learning AI

    The retailer is using technology to improve customer satisfaction and streamline order picking for online grocery orders.

    By Catherine Douglas Moran • June 25, 2021
  • GOAT marketplace app.
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    Courtesy of GOAT
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    GOAT valuation doubles to $3.7B following $195M funding round

    The company, which was primarily known as a sneaker resale marketplace before adding apparel and accessories, will expand its global footprint.

    By Tatiana Walk-Morris • June 25, 2021
  • Image of Ntwrk's mobile platform
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    Courtesy of Ntwrk
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    Ntwrk's shopping festivals highlight the potential of livestream commerce

    Opting for cultural connection over awareness, big brands like Mtn Dew and Adidas create memorable moments with fans by selling limited-edition merch in livestreams hosted by celebrities.

    By Robert Williams • June 25, 2021
  • Walmart
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    Courtesy of Walmart
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    Will virtual fitting rooms push Walmart to the fashion forefront?

    The big-box retailer and other brands have joined the space in hopes consumers find the perfect fit before purchase.

    By Maria Monteros • June 24, 2021
  • Instagram visual search feature
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    Courtesy of Facebook
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    Facebook expands Shops feature to WhatsApp, adds AR try-on to Instagram

    The social network will begin testing a new AI-based visual search tool on Instagram amid its bid to improve the social commerce experience.

    By Tatiana Walk-Morris • June 24, 2021
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    Courtesy of BigCommerce
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    Consumers adapt to omnichannel payments, survey finds

    Although a majority of customers surveyed shopped online in 2020, a "slight majority" across all regions still prefers in-person shopping, the survey showed.

    By Vaidik Trivedi • June 24, 2021